Harry's Marylebone

Review summary

1. M

   Maria

   Cambridge

   11 reviews

   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was actually really tasty but the service was slow and unfriendly. Also was sat next to a constantly banging external door!
   

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2. OT

   OpenTable Diner

   Bristol

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The restaurant was very cold sat by the door. Ordered a glass of wine but it never came
   

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3. J

   Jessica

   VIP

   London

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lovely but very cold in the restaurant which really detracted from the experience I had to sit with a very large coat on and was still not comfortable
   

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4. E

   Eliana

   Hertfordshire

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   I noted that we had a special birthday and would be really grateful if they could add a candle to the dessert we would order. The hostess informed me in the presence of the birthday girl that “they couldn’t possibly add candles to the dessert” as soon as we arrived at the restaurant. In addition the staff had to be constantly reminding to top up our wine glasses. If you want good service avoid.
   

   Harry's MaryleboneResponded 3 days ago

   Dear Eliana, We feel sorry to hear your experience with us was not up to expectation. We hope you will give us another chance in the future and let us treat you with the best experience. All the best, Harry's Team!
   

   1 person found this helpful

5. L

   Lou

   Surrey

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Disappointing and squashed. Eaten there a couple of times but not for about two years. Eggs were cold. Had to ask for lime for the line and soda. No atmosphere. Sitting elbow to elbow with the next table.
   

   1 person found this helpful

6. A

   Amy

   VIP

   New York City

   82 reviews

   5.0

   82 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food excellent. Service awful. Charged my card twice
   

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7. A

   Aroob

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was okay but service wasn’t the best and the location is lovely
   

   Harry's MaryleboneResponded 3 days ago

   Dear Aroob, We are glad to hear food was enjoyable and that you love the location. We will work harder to deliver the best service for your future visits. All the best, Harry's Team!
   

   1 person found this helpful

8. A

   Anand

   New York City

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was outstanding the best I had on my london trip
   

   Harry's MaryleboneResponded 3 days ago

   Dear Anand, Thank you for your kind words. We are looking forward to your next visit. All the best, Harry's Team!
   

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9. B

   Berke

   Los Angeles

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   This is my 5th visit and every time we are exposed to the grumpy and cursed attitude of the man at the welcome desk. He is always rude and always creates problems. He is rude to people before they even enter the restaurant and disregards their pleasure.
   

   1 person found this helpful

10. A

    Antonio

    Essex

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Terrible Experience – Unprofessional and Amateurish! I had one of the worst dining experiences at this restaurant. I ordered a bottle of wine, and after waiting 25 minutes, a staff member finally came over—only to tell me it was out of stock. Why did it take so long to figure that out? We received our menus and specifically asked to wait 10 minutes before getting our food so we could enjoy our lunch at a relaxed pace. However, the pasta arrived just one minute later—completely ignoring our request. Then came the biggest disaster: my black truffle risotto arrived ice cold. I sent it back, expecting a fresh, properly heated dish. Instead, it returned one minute later, now covered in parsley—which was NOT listed as an ingredient on the menu. When I asked the manager, Melissa, why my dish was covered in parsley, she insisted it was in the menu description. Well, guess what? It wasn’t! As an Italian who has lived in the UK for 20 years, I know what proper service and food should look like. Lying to customers and making excuses is the height of unprofessionalism. If you can’t own up to your mistakes, you don’t belong in the hospitality industry. Avoid this place unless you enjoy being treated like an afterthought.
    

    1 person found this helpful