Hard Rock Cafe - Sacramento

Review summary

1. J

   Jonelle VIP

   Sacramento3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a casual dinner at Hard Rock Cafe with family. I had the chicken southwest salad and everyone else had the Legendary Burger! Everything was excellent . . .burgers cooked exactly like everyone requested! Changes to the salad as requested was perfect! Server Erik was amazing! His section was full and very busy! Greeted our party Had water on table and drinks were delivered immediately Drinks where on the table right away! Very personable and checked in several times to make sure we didn't need anything - always with a smile! You know GREAT servers can make or break a meal and he certainly made our meal! Good food + Great service = Happy customers who will come back!
   

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2. R

   Russell

   Unspecified1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We came in prior to the Arsenio Hall / Jay Leno show. we had reserved a table for 6:45 before the 8:00 show. We arrived at 6:35 to find a long line of people trying to get in to eat. There was not any signage to check in if you had a prior reservation. We happen to ask someone and they directed us to the the front of the line and to speak up about a reservation. A hostess said she could help, asked about a confirmation number, which we had, and we were seated in a few minutes. Our server came by about 5 minutes after we were seated. We had already looked at the menu online prior to our arrival so we placed our drink and dinner order at the same time. My wife ordered the Margherita flat bread (15.99) and I had the veggie fajitas (21.99). It took about 15 minutes for the food to come out. The presentation was nice, the fajitas were sizzling hot. We both were happy with the food. No inquiry about refiling my almost empty Dr Pepper. When the check came, we were both a little confused, a charge for an order of coleslaw showed up and we didn't order one. When we inquired about it, we were told it was an extra charge for the additional tortillas i asked for. They give you 4 small street taco size tortillas with your plate. They got used up quickly. Overall, we would come back again if we were coming to another show. The items were reasonably priced and the service was good. But, I would make sure I booked a table in advance to avoid the large walk-up line.
   

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3. A

   Araceli

   Sacramento1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Plenty of options. Drinks were delivered in a timely matter. $170 for 4 people plus drinks was very reasonable. Staff was attentive. We were running late for our reservation, sent a text message to let them know we were on our way and we were seated promptly when we arrived.
   

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4. C

   Cindy VIP

   Tahoe18 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall, our experience was good. It is a bit chilly in the restaurant, so if you get cold, bring a jacket. The music in the restaurant is loud, so you will need to speak louder to talk to your dining mates.
   

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5. J

   Jonathan

   Unspecified1 review

   3.0

   Dined on 16 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nachos were goodZ service was excellent. Dessert was not good super overly sweet and way too much. I would have preferred a delicious and smaller dessert. I feel like the my went for quantity over quality. I rarely eat dessert at restaurants. But when I do it’s usually decent to amazing and I eat it all. But this was so and I left like 80 percent of it cuz I couldn’t justify the calories for the taste even though it was very expensive which I can see why given the amount of calories. They would be better off getting much better quality for 2/3 the price. 15 dollars was too expensive for dessert that was THAT bad.
   

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6. h

   hector

   Unspecified1 review

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick in service no wait at the desk. Once seated service was quick and we were eating in no time.
   

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7. L

   Linda

   San Francisco39 reviews

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good. I had the steak fajitas and they were very good. The portion size was more than ample. The service was excellent. Hard Rock is always a fun atmosphere. We will be back!
   

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8. A

   Annice

   Sacramento3 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Our server Heather, was amazing. Very friendly and attentive. Loved her!!
   

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9. A

   Adam

   Sacramento1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food that we ordered was good and served in a timely manner. The server was excellent and although she had several tables, she checked on us consistently and was extremely polite and professional. Her food recommendations did not disappoint. Great experience.
   

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10. G

    Gregory VIP

    San Francisco3 reviews

    4.0

    Dined on 13 February 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Food was good, service was a little slow due to how busy the restaurant was.
    

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