HaiSous Vietnamese Kitchen

Review summary

1. L

   Lauren

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Ambience, great. Food, good. Service, okay. Maybe we were expecting more.
   

   HaiSous Vietnamese KitchenResponded 1 day ago

   Hi Lauren, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the ambiance and food at HaiSous Vietnamese Kitchen. We apologize if our service didn't meet your expectations, we strive to provide the best service possible. We appreciate your feedback and hope to provide an even better experience on your next visit. Best wishes, The Management Team
   

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2. H

   Harold

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food staff service and ambiance! Liz Felix Jose Renaldo, the hosts, and all support staff are fabulous!!
   

   HaiSous Vietnamese KitchenResponded 1 day ago

   Thanks for the review, Harold! We're thrilled to hear that you loved our food, service, and ambiance at HaiSous Vietnamese Kitchen. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. Your kind words are greatly appreciated and serve as a great motivation for our team. We look forward to welcoming you back soon!
   

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3. K

   Kim

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always amazing food and service! We have never had a bad experience.
   

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4. J

   Jane

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fantastic food and good service. The flavors are so on point and the generosity shows through the food and service.
   

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5. J

   Jan

   VIP

   Chicago

   34 reviews

   5.0

   34 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING!!!! Papaya salad and wings were to die for!!!
   

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6. J

   John

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the sampling menu. It was well curated and the wine pairings were spot on. Great food, great service, and wonderful space. Well done!
   

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7. V

   Venky

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food! We were celebrating the holidays and it was a fantastic experience. Every dish was full of flavor, delicious and authentic.
   

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8. k

   kenneth

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food, drinks, and good service during our stay. Surprised to see there’s happy hours on weekends too. Ate a ton and enjoyed ourselves for staff dinner. Deduction of service for friends of ours as well as wife and her friend on a separate occasion. During happy hour, they falsely noted to them it’s only for bar seating so they moved them! This is a blatant lie as everyone around us and ourselves seated ordered from happy hour menu as well as regular menu. Not sure if this is directive of owner/management or just the service staff fib- things like this will leave a bad taste in otherwise a fine establishment.
   

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9. M

   Meagan

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Just had a wonderful birthday dinner at HaiSous. The standout for me was the octopus salad, the coconut milk and eggplant played perfectly together with the octopus. The charred eggplant was also fabulous, as were the emperor noodles. Highly recommend hitting up happy hour from 4:00-5:30 so you can try tons of $10 plates and cocktails. Will be returning.
   

   HaiSous Vietnamese KitchenResponded on 14 December 2024

   Hello Meagan, Thank you for choosing HaiSous Vietnamese Kitchen for your birthday dinner! We're thrilled to hear that you enjoyed our octopus salad, coconut milk and eggplant. It's great to know that you found the pairing perfect and that you loved the charred eggplant. We're glad you enjoyed our $10 plates and cocktails. Your high recommendation means a lot to us. We look forward to your return! Best, Haisous Management Team
   

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10. K

    Kendall

    VIP

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    So glad we finally tried this place! The food was amazing. Some highlights were the Brown Butter Prawns, the Brussel Sprouts, and the Chicken Wings. Other than the food, our dining experience wasn’t great. We came in on a whim around 5:45 with no reservation, after having checked OpenTable on the drive over and seeing there were plenty of times available to reserve. The hostess informed us though, while looking at a completely empty dining room, that we will have to sit at the bar if we don’t have a reservation because they’re fully booked. This didn’t make sense to me because I was able to open my phone and make a reservation right then for 6pm. So we did and approached her again showing we now have a reservation. She didn’t seem too happy about this, but sat us and told us we the need the table back within the next hour and a half… which is fine. Then, we had some really great food, but our server was oddly inattentive. He took our drink order, our food order, and then he didn’t check in for our entire meal until we were asking for the check and a to go box. The dining room was still fairly empty for most of our meal, mind you. Anyways, definitely worth the visit for the food, not sure if the service was an isolated incident.
    

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