H & W Steakhouse

Review summary

1. M

   Marla

   Atlanta Metro

   14 reviews

   vip
   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We truly enjoy dining here every time. Friendly and well trained staff are amazing. The restaurant is beautiful on the inside yet very comfortable and inviting. The food is 10/10. We keep going back and haven’t been disappointed even a little.
   

   H & W SteakhouseResponded 3 days ago

   Marla, thank you for your excellent review! We're glad you enjoy dining with us and appreciate our staff and ambiance. It’s fantastic to know the food keeps bringing you back. We can’t wait to welcome you for your next visit!
   

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2. T

   T

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   It was our first time here and we came here to celebrate my husband’s birthday. The waitress explained the menu briefly and choices of steaks. We decided to go with the Delmonico ribeye which was listed for $75. As we wrapped up our orders the waitress recommended the American Delmonico and how it was a great choice however she never mentioned that it would changed the price at all. We went with her suggestion. The food came out and the steak was not cooked to the right temp so we ultimately sent it back. Once they brought it back not much changed so we didn’t get to fully enjoy. Later once the bill was requested we were in for quite a surprise as the bill was double than what was expected. I talked to the waitress about it and she called the manager over. The mgr began to explain that it’s a different steak which is sold at market price however that is not mentioned on the menu and definitely not mentioned by your staff. She said I should have asked and that nobody ever asks the price and that customers can be offended if that is mentioned. I further explained that just because “nobody ever asks” you can’t assume that nobody ever has a budget. We knew we were coming to an upscale restaurant but imagine getting a bill from almost $600 dollars with a service charge of 20% for food you didn’t even enjoy when you expected it to be half of that price? The mgr ultimately comped our sides(which were quite bland) and that took off about $50. She continued to defend this with all kind of remarks that eluded we shouldn’t be here if we couldn’t afford it. As we were leaving, the waitress came running out the door because we had taken the wrong copy of the receipt and when we signed and gave her back the right copy she looked at it and yelled “wow thanks for nothing” unhappy with her tip. After upselling that steak ask your mgr for an extra tip because you both found every excuse that this was ok. I definitely wouldn’t return or recommend but I will say the ambiance was nice.
   

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3. C

   Carmyn

   Atlanta Metro

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing waiter and the food was AMAZING. My boyfriend couldn’t stop eating the bread 🫣🤭
   

   H & W SteakhouseResponded 3 days ago

   Carmyn, we’re glad to hear about your fantastic experience! It’s great to know your boyfriend loved the bread as much as we do. We can’t wait to welcome you both back for another delicious meal!
   

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4. B

   Brenda

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely evening at H&W. Service was impeccable and the food was perfectly prepared. Can’t wait until we can go back!
   

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   H & W SteakhouseResponded 3 days ago

   Brenda, we’re glad you had a lovely evening at H&W! Our team works hard to ensure excellent service and delicious food. We can’t wait to welcome you back for another wonderful dining experience!
   

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5. s

   shehnoor

   Atlanta Metro

   8 reviews

   vip
   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Our recent visit to H&W Steakhouse was unfortunately underwhelming. While we had high expectations given their reputation, the experience left much to be desired. First, the wait time for our food was much longer than expected. It took an excessive amount of time for our meals to arrive. When the steak finally came, it was overcooked. We had requested a medium-rare steak, but what we received was closer to well-done. This significantly impacted the flavor and overall enjoyment of the meal. While the staff was polite and apologetic, the delays and quality issues overshadowed their efforts. For a steakhouse that prides itself on premium cuts and fine dining, this was disappointing. We hope this was just an off night, but unfortunately, it’s not an experience we are eager to repeat anytime soon. Rating: 2/5
   

   H & W SteakhouseResponded 4 days ago

   Thanks for your feedback, Shehnoor. We're sorry to hear your experience didn't meet expectations. We appreciate your comments on the wait time and food quality, and we'll address these issues with our culinary team to ensure improvements. We hope you'll consider giving us another chance in the future.
   

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6. J

   Jeff

   Atlanta Metro

   39 reviews

   5.0

   39 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our absolute favorite restaurant. The service and atmosphere are second to none.
   

   H & W SteakhouseResponded 4 days ago

   Jeff, we’re so glad that we’re your favorite place! Our team works hard to create a great atmosphere and provide excellent service. Your kind words mean a lot to us, and we can’t wait to welcome you back for more memorable meals!
   

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7. M

   Marcia

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a birthday celebration, and everything was amazing. The waygu, the sea bass, the bread, the fried lobster, the wine.. all some of the best in the city, but omg it was $700. Worth it, but pricy!
   

   H & W SteakhouseResponded 4 days ago

   Marcia, we're glad you had an amazing birthday celebration with us! Your compliments on our dishes mean so much. We strive to provide top-notch quality, and we appreciate your understanding of our price point. Hope to see you again for another special occasion! Cheers!
   

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8. t

   thomas

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I've ate at many fine dining steakhouse locations and H & W was a great experience
   

   H & W SteakhouseResponded 5 days ago

   Thanks for the great feedback, Thomas! We're so glad you had a great experience at H&W. Our team works hard to provide top-notch service, and it's wonderful to know it made a fantastic impression. We look forward to welcoming you back soon!
   

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9. OT

   OpenTable Diner

   Atlanta Metro

   4 reviews

   4.0

   4 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was fantastic! We started with the oysters, which were fresh and delicious. The Branzino was full of flavor, and the broccoli, seasoned with lemon pepper, was a tasty side. The mashed potatoes were creamy and satisfying, though the onions were just okay. For dessert, the butter cake wasn’t my favorite as it had a lemon flavor that didn’t quite suit my taste. Sam and Richard were exceptional waiters for the evening—they thoroughly explained each menu item and patiently answered all our questions. Their attentive service made the night even more enjoyable. Maxwell’s live music added the perfect touch to the atmosphere, creating a wonderful dining experience. I’ll definitely be back!
   

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   H & W SteakhouseResponded on 21 November 2024

   Thank you for your thoughtful review! We're glad you enjoyed the oysters, Branzino, and our attentive service from Sam and Richard. We are looking forward to welcoming you back for another unforgettable evening!
   

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10. M

    Mia

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A great spot for date . Food was great . Drinks good . The lava cake was exceptional.
    

    H & W SteakhouseResponded on 20 November 2024

    Thanks for the positive review, Mia! We're glad you enjoyed your date night with us. Our team takes pride in delivering great food and hand-crafted drinks! We can't wait to welcome you back for another memorable dining experience.
    

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