H & W Steakhouse

Review summary

1. OT

   OpenTable Diner

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was fantastic! We started with the oysters, which were fresh and delicious. The Branzino was full of flavor, and the broccoli, seasoned with lemon pepper, was a tasty side. The mashed potatoes were creamy and satisfying, though the onions were just okay. For dessert, the butter cake wasn’t my favorite as it had a lemon flavor that didn’t quite suit my taste. Sam and Richard were exceptional waiters for the evening—they thoroughly explained each menu item and patiently answered all our questions. Their attentive service made the night even more enjoyable. Maxwell’s live music added the perfect touch to the atmosphere, creating a wonderful dining experience. I’ll definitely be back!
   

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   H & W SteakhouseResponded 2 days ago

   Thank you for your thoughtful review! We're glad you enjoyed the oysters, Branzino, and our attentive service from Sam and Richard. We are looking forward to welcoming you back for another unforgettable evening!
   

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2. M

   Mia

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great spot for date . Food was great . Drinks good . The lava cake was exceptional.
   

   H & W SteakhouseResponded 3 days ago

   Thanks for the positive review, Mia! We're glad you enjoyed your date night with us. Our team takes pride in delivering great food and hand-crafted drinks! We can't wait to welcome you back for another memorable dining experience.
   

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3. GM

   GraceM

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 5

   Went here with a group of 10 for 2 people's birthday. Place looks really great but our experience with the staff was quite poor. To start one of the guests ordered lamb chops, but was brought over cooked steak. when we inquired their response was oh sorry we ran out of lamb chops. without notifying us prior to randomly making a change for the guest or giving us a chance to chance the order to a meal she wanted. The manager comes back out to address this and his response " yes we ran out so ill just charge you for the lamb chop" . ignoring the concern of the decision that was made without notifying us. They also offered to give the one guest deserts and not the table so we respecfully declined. When our bill arrived we noticed there was a charge for "ICE" we questioned this as its quite weird and they confirmed they charge separately for the ice that is put in the drinks. defiinitely wont go back ever again
   

   H & W SteakhouseResponded 3 days ago

   Grace, we’re sorry to hear about your disappointing experience. Your feedback is invaluable, and we’re addressing these concerns with our team to improve service. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. To clarify, we do not charge for a large ice cube in your drink. When you request a large ice cube, we add an additional 1/2 ounce of liquor to your drink, and you are charged for that extra liquor, not the ice.
   

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4. OT

   OpenTable Diner

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we entered, to the moment we departed - my family of 6 was pleased. Earl was amazing. He was extremely knowledgeable, honest and accommodating. His recommendations were delicious.
   

   H & W SteakhouseResponded 4 days ago

   Thank you for your kind words! We're glad you and your family had a great experience. Earl will be delighted to know his efforts made a difference. We look forward to welcoming you back for more unforgettable moments ay H&W!
   

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5. K

   Kandice

   Nashville

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lindsay and Patrick were simply amazing!!!!! They made sure my cousins birthday was perfect. It was worth the drive and the food was phenomenal.
   

   H & W SteakhouseResponded 4 days ago

   Kandice, we’re glad you had a wonderful experience! Lindsay and Patrick truly go above and beyond, and it's great to know the birthday celebration was a success. We appreciate your kind words about the food, too! Thanks for sharing your feedback!
   

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6. DB

   DaniB

   Atlanta Metro

   10 reviews

   vip
   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! We came here for our anniversary, and our service was amazing. We had the server Earl who was so kind and friendly. Great recs and explanations of the food. Crab crake was amazing. Fried lobster tail delicious. I had the ribeye that cut through like butter, and fries. Boyfriend had the sea bass and lobster Mac and cheese - All amazing. They brought out a complimentary, most delicious cheesecake with fresh strawberries that said happy anniversary. If it’s your birthday we saw they bring out a large Funfetti cake slice that size of my head! They had live music with great musical selections. Honestly the service was incredible food, ambiance, service - everything. But truly a shoutout to Earl who was so kind and personable to us all night, super knowledgeable. He definitely magnified our anniversary night. Thanks for a memorable anniversary dinner :)
   

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   H & W SteakhouseResponded 4 days ago

   Dani, we’re glad you had a memorable anniversary celebration at H&W! It’s wonderful to know Earl made your experience special with his service and recommendations. We appreciate your kind words about our food and ambiance. Hope to see you again for more celebrations!
   

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7. S

   Shariah

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and service was great!! Noise level however was a bit much, way too loud.
   

   H & W SteakhouseResponded 4 days ago

   Thanks for your feedback, Shariah! We're glad you enjoyed our food and service. We appreciate your input about the noise level and will work on creating a more comfortable atmosphere for everyone. Hope to see you again soon!
   

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8. W

   William

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was great, and the kindness and attentiveness of the staff were excellent as well.
   

   H & W SteakhouseResponded 4 days ago

   William, we’re glad you enjoyed the atmosphere and our team’s service! Creating a welcoming environment is our top priority, and your feedback means a lot to us. We look forward to welcoming you back soon for another great dining experience at H&W!
   

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9. D

   Diana

   Atlanta Metro

   17 reviews

   vip
   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place! We have been here a couple of times and I can't tell you how much we have enjoyed it! From the food to the service, it has been amazing. We have no complaints.
   

   H & W SteakhouseResponded 2 days ago

   Diana, thank you for your fantastic review! We appreciate your kind words about our food and service. We can't wait to welcome you back for more memorable dining experiences! We will pass along your compliments and kind words to Lindsey and Patrick!
   

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10. K

    Ken

    Atlanta Metro

    12 reviews

    vip
    5.0

    12 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My 1st time here and it did not disappoint. Keeland and Michael were very professional and engaging but not overly bothersome. Shared the Tomahawk, Lobster and Crab appetizer along with the loaded bake potato mash. Finished the dinner off with the Salted Carmel cake. Excellent meal and service.
    

    H & W SteakhouseResponded 4 days ago

    Hi Ken, Thank you so much for your kind words and the 5-star review! We're glad your first visit to H&W Steakhouse was a success. We take pride in our professional and engaging service, and we're glad to know that it was appreciated. We're glad you finished your dinner with the Salted Caramel cake. We look forward to serving you again soon.
    

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