Guy Fieri's Trattoria - Eldorado Scioto Downs

Review summary

1. C

   Camille

   VIP

   Columbus

   26 reviews

   5.0

   26 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Travis was a great server. He met all our needs. We asked for bread , butter, different croutons( they were burned) salt and pepper , ice lemon and he brought us all of that. The food was good and large servings. The meatballs were great . I got the lasagna and it was thick . I ate a quarter of it and I was full. We both got salad and as I said the croutons were overdone. My husband got the chicken Parmesan. He got 2 large pieces and he said it was good but could not eat it all. We also got the broccoli. However it was spicy and that was not on the menu. I like spicy but to me it didn’t go with the cheese they had on top. That should be described on the menu. The atmosphere was nice. It was not overly crowded and not to noisy
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded today

   Thanks for the review, Camille! We're thrilled to hear that you enjoyed your meal and our Travis's service at Guy Fieri's Trattoria - Eldorado Scioto Downs. We're always striving to provide the best dining experience possible and your comments will help us do that. We're glad you liked the atmosphere and we hope to welcome you back soon.
   

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2. c

   cricket

   VIP

   Columbus

   55 reviews

   5.0

   55 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kim provided information on the dishes and her favorites. She took care of our wants and stayed connected. The food was delicious! We will definitely be coming back.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded today

   Thank you for your wonderful review, and we will be sure to pass it along to Kim! We are thrilled you enjoyed your trip to Trattoria and we are looking forward to your next visit!!
   

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3. OT

   OpenTable Diner

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good.....only flaw...we had reservations. They acted like we showed up unannounced. Offered seats at the bar..or high rise table. Not a option for us , especially high rise table. Finally, they fiqured out a booth. That is the point of reservations. Other than that perfect waitress. Food outstanding.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for your review. We’re thrilled you enjoyed the food and service! We’re sorry for the mix-up with your reservation and appreciate your patience as we sorted it out. We hope to welcome you back soon for an even smoother experience.
   

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4. N

   Nina

   Columbus

   1 review

   1.0

   1 review

   Dined on 15 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Me and my boyfriend went for our first Anniversary, The service was horrible we waited an hour and forty five minute to get our food the server said multiple times that it was being plated and still no food. After the long wait time the food was really good just needs better service.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for celebrating your anniversary with us, and we’re glad you enjoyed the food. We apologize for the long wait and the service issues—this is not the experience we aim to provide. We’re addressing this to ensure better service in the future and hope to welcome you back for a much-improved visit.
   

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5. M

   Mike

   Columbus

   9 reviews

   1.0

   9 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   What can I say. Read all the bad reviews but was told it was improved. WRONG! Total waste of money. Alfredo sauce was broken, service was slow and for the cost I would rather have gone to Olive Garden twice (and we don’t like it either). Never again. Do not waste your money. Just putting Guy’s name on it does not make it good. Super disappointed.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   We’re sorry to hear about your experience and that we fell short of your expectations. Your feedback is important, and we’ll use it to improve. Thank you for letting us know.
   

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6. N

   Nancy

   Columbus

   2 reviews

   3.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Good was good. Service was slow. We finished apps and salads and waited for a very long time for entree. After waiting for so long we were no longer hungry for entree.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for your feedback! We’re glad you enjoyed the food and appreciated Taylor’s service. We apologize for the long wait for your entrées and are fixing the issue that caused the delay to ensure better timing in the future. We hope to serve you again soon.
   

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7. G

   Gina

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was great. I recommend the fried cheese and the lasagna. The lasagna is big enough for two.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for your kind words! We’re thrilled you enjoyed the food and service, especially the fried cheese and lasagna. We hope to see you again soon!
   

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8. P

   Peggy

   Columbus

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner! We were celebrating a couple of birthdays. Rockey our server made it an extra fun occasion for our group!
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for choosing us to celebrate birthdays and thank you for the wonderful review. We will be sure to pass this along to Rocky and we look forward to your next visit!
   

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9. M

   Mallory

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Robert and Jada the bartenders were fantastic serving our table and making our first experience amazing. I can’t wait to return
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

   Thank you for the wonderful review. We will be sure to pass this along to Robert and Jada. We are thrilled you enjoyed visit and hope to see you again soon!
   

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10. J

    Jean

    Columbus

    1 review

    4.0

    1 review

    Dined on 13 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The service was great. Not real crazy about taste of some items.
    

    Guy Fieri's Trattoria - Eldorado Scioto DownsResponded 4 days ago

    Thank you for your feedback! We're glad you enjoyed the service. We appreciate your thoughts on the food and will use it to make improvements. We hope to have the chance to serve you again soon.
    

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