Guinness Open Gate Brewery - Chicago

Review summary

1. M

   Molly

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really enjoyed our trip to the Guinness Factory in Chicago. There is gift shop, coffee shop and dining/bar area. Great ambiance . We went for brunch and the food variety was great. The 5 of us all ordered something different and all enjoyed our meals-don’t pass up the brown bread, too. We had Guinness. Guinness zero and coffee drinks . It wasn’t too crowded but parking is very limited. We will be back.
   

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2. S

   Stephanie

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Will definitely be back! Great experience with Open Table booking with great communication through messaging as we had a bit of a snaffoo with our travels. The staff at Guinness were outstanding, food was great and the beer and drink selection goes without saying. We were a party of 7 which they accommodated without difficulty. My mom loved the blueberry hopped cider as alternative to beer 😁.
   

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3. T

   Tim

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fun place-great beer, good food. Will do a gain before a Hawks game
   

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4. M

   Meghan

   Chicago

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Event was pretty disorganized and only lite bites were popcorn and then some Chex mix at the end. Ingredients were missing at tables - super chaotic. Thought we’d make some different cocktails - really just did one, and didn’t leave with a recipe or anything. Felt bad for our guy from Pour Souls who ran it - he was doing his best amongst the disorganization. They needed more employees from Guinness helping out. Had Irish stew though at the bar after that - that was great and the bartender was attentive (but that was separate from the event).
   

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5. B

   Bonnie

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We participated in the Cocktail Crafting with Pour Souls experience. The description of the experience was misleading and they did not deliver what was promised. We ended up paying $85/person for two Guinness drinks, a very lame crafting instruction, a take home 4-pack of beer but absolutely no food (as was promised). Their idea for “small bites” was popcorn and a check mix. Without any food (as was promised when we signed up) most of us were unable to use our second drink ticket on an empty stomach. So we paid for basically one drink, the class, plus a 4 pack of beer to take home. Is that worth $85? I personally don’t think so. They also told us we’d receive the recipe for the mix we made but they did not provide that either. These type of classes should be led by a charismatic and outgoing person who makes the experience fun. Our instructor was just going thru the motions and seemed annoyed when someone asked him a question. This experience was a huge con!
   

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6. A

   Allie

   Chicago

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an awesome time here! We had a big group to celebrate my boyfriend’s birthday, and this spot was perfect. Awesome service and delicious food as well! Highly recommend!
   

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7. A

   Amy

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enoch our server was fabulous. Service speedy. Great experience.
   

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8. T

   Tim

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the food and beer were exceptional. We especially liked the dips that came with the big pretzel. all three were excellent.
   

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9. J

   Joey

   St. Louis

   7 reviews

   3.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was good. Service was definitely not. Our server left sometime during our meal. Someone else took over. 8 of us and no one could even split the meal. You use Toast. It should have not been an issue. Not a place for large groups.
   

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10. M

    Mike

    VIP

    Chicago

    25 reviews

    3.0

    25 reviews

    Dined on 8 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    First time to the new Guinness Brewery. We started with the Winter Warmer Brown Ale, which has notes of vanilla bean, cinnamon and nutmeg - A MUST TRY. It was very good and very smooth, even with an ABV of 7.1%. We got the brown bread appetizer, which also incredible, but I do think they are missing an opportunity by serving it cold, it would be so much better if served warm. The reason for the three stars: 1. I wish they had more stouts/porters on nitro draught, they only had the standard, extra and NA, maybe because others wouldn’t be Guinness, but in my mind, I was expecting it given the similarity in beer types. 2. The food was very rich, they didn’t have much in the way of lighter/non-rich options - although we didn’t try any of the salads, but there can be a happy medium between salad and rich/heavy entrees. We got the Ruben, which was super rich but lacking on flavor (I know that doesn’t make sense, but not sure how else to describe it.). We also got the fish and chips and cheese curds. Couldn’t finish the cheese curds and the fish and chips I had to take the fish out of the batter to finish it.
    

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