Grill 23 & Bar

Review summary

1. G

   Gail

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grill 23 has been here for decades, and they deserve to be. The wait staff is the best, food delicious and it is very comfortable. A neighborhood gem. One can tell that everybody is having a good time.
   

   Is this helpful?

   Report
2. L

   Leslie

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grill 23 was the perfect place to celebrate our anniversary. Starting off with the host, who wished us a happy anniversary to our server, Misty, who was down to earth, funny, nice, and phenomenal at her job. The food was exceptional, from the carpaccio to the lobster mac & cheese, to the filet and the NY strip, to the chocolate cake. This was our first time visiting but definitely will not be our last.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Grill 23 & BarResponded 4 days ago

   Thank you Leslie! We look forward to your return. Nick Heilmann GM.
   

   Is this helpful?

   Report
3. J

   Jacqueline

   Greater Boston

   69 reviews

   vip
   2.0

   69 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   I regularly eat here and it’s great but tonight was a rather difficult and disappointing experience. The two of us were sat at a two top with a light dividing us. I had asked for a different table as I felt like I was dining with strangers at our table. I was told there was none, The people next to us were incredibly loud and it was hard to hear. The food was excellent, however, the server was never any to be found. We finished our bottle of wine and told her we were going to decide what to drink next. 25 minutes later we found another nearby waiter who went to go looking for our waitress. When she came back she never apologized, she just said “you didn’t want anything” we told her we did and we’re deciding but now after waiting 25 minutes we were all set. She never asked us if we wanted coffee or dessert and just assumed we wanted the check. Confused by the whole night we decided to leave and have a drink at the bar instead.
   

   • 
   • 
   • 
   • 
   • 
   • 

   Grill 23 & BarResponded 6 days ago

   Good Afternoon Jacqueline, I am very sorry to hear this. We usually get stellar marks on service, so this is concerning. If you have a moment to call me, I would really appreciate it: 617.542.2255 Many thanks, Nick Heilmann GM
   

   Is this helpful?

   Report
4. K

   Kate

   Greater Boston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful place to celebrate my husband’s 50th. The food and service was amazing.
   

   Grill 23 & BarResponded 6 days ago

   Thank you Kate, We will pass on the compliments to the team. Nick Heilmann GM
   

   Is this helpful?

   Report
5. D

   David

   Greater Boston

   78 reviews

   vip
   3.0

   78 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I wasn’t feeling well so this may cloud my review but it was difficult with the 45 minute wait for our table when we had reserved well in advance. I had tried to delay the reservation from 6:45 PM to 7:00 PM, but there was nothing available, but then we waited 45 minutes anyway. Good food and they gave us a nice table though.
   

   Grill 23 & BarResponded 6 days ago

   Sorry to hear about the wait David, It was a very busy evening. Please feel free to make your next reservation directly with me so we can assure everything goes perfectly. Nick Heilmann GM.
   

   Is this helpful?

   Report
6. O

   Olga

   London

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the dinner very much! It was a last moment reservation for my husband’s birthday and we were very much pleased with the choice. Very atmospheric and buzzy place, excellent food and attentive and warm service!
   

   Grill 23 & BarResponded 6 days ago

   Many thanks Olga, We'll be sharing your comments with the team today. Nick Heilmann GM
   

   Is this helpful?

   Report
7. N

   Noah

   Chicago

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sat at the bar downstairs, and Zach was exceptional! Had great food recommendations and was very attentive and a great conversationalist! Awesome experience and will definitely come back.
   

   Grill 23 & BarResponded 6 days ago

   Thanks Noah! We look forward to your next visit. Nick Heilmann GM.
   

   Is this helpful?

   Report
8. D

   David

   Greater Boston

   26 reviews

   5.0

   26 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic birthday celebration meal - great meal and great service in a beautiful restaurant
   

   Grill 23 & BarResponded 6 days ago

   Thanks David! We hope to see you again soon. Nick Heilmann GM.
   

   Is this helpful?

   Report
9. j

   jess

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   gas gas gas gas gas gas gas gas gas gas gas gas gas
   

   Is this helpful?

   Report
10. g

    gabby

    Greater Boston

    4 reviews

    3.0

    4 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1

    Overall ok for what you pay. Very loud, sides came out cold.
    

    Grill 23 & BarResponded 6 days ago

    Hi Gabby, We appreciate the feedback. I am so sorry to hear about the sides not being hot. Please be assured we will take it up with the Chef team. Nick Heilmann GM.
    

    Is this helpful?

    Report