Grapefruit Basil – Tommy Bahama Miramonte Indian Wells

Review summary

1. L

   Laura

   VIP

   Palm Springs

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated a friends’ birthday today with 5 others out on the patio for lunch. Our server, Leslie, was exceptional! She took very good care of all of our needs including turning heaters on and off. The food was wonderful and everyone enjoyed their entree’s. Our birthday lady received complimentary beverage. All in all it was a wonderful experience and we will be back!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded today

   Hi Laura, We love hearing how much you and your friends enjoyed a recent birthday experience with us. Thank you for the 5-star rating and the shoutout for Leslie's exceptional service! We take pride in the quality of our food and drinks and look forward to sharing them with you again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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2. R

   Roxanne

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Halibut Tacos the best I’ve ever had. Nice atmosphere. Maybe too many dogs at tables, I counted 5. Still, it was a nice Sunday brunch experience.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Roxanne, Thank you for choosing to have Sunday brunch with us at Grapefruit Basil. We are delighted to hear that you had a 5-star experience and loved the Halibut Tacos! It was our pleasure to serve you. We look forward to the next opportunity to have you as our guest. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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3. S

   Sharon

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was excellent. They went over and beyond to make sure I was satisfied. They gave me a beautiful lemon meringue pie for my birthday.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Sharon, Thank you for choosing to celebrate your birthday with us at Grapefruit Basil. We are thrilled to hear that you enjoyed excellent food and service that was over and beyond your expectations! We look forward to having you back with us again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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4. J

   Jeffery

   VIP

   Los Angeles

   33 reviews

   5.0

   33 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and staff were outstanding. We come here for special occasions and love Grapefruit Basal and the resort.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Jeffery, We are delighted to hear that you had an outstanding dining experience at Grapefruit Basil! Your compliments on the food and staff mean a lot to us. We're honored to be your destination for special occasion celebrations and we look forward to welcoming you back again soon! Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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5. p

   penny

   Montana

   5 reviews

   4.0

   5 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Our server was very pleasant when she was there, she just didn’t seem prepared…didn’t have pen, didn’t have menus, didn’t have a pad. The restaurant didn’t seem very busy. It took about 20 minutes for someone to greet our table. We had to ask twice. I don’t know what was going on behind the scenes and have worked all areas of service, wasn’t in a hurry so did not press it. The food once we finally ordered was outstanding and arrived in a timely manner. I think she’d be great with a little more coaching.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Penny, Thank you for the feedback of your recent dining experience with us. We set a high standard for ourselves and are truly sorry to hear that our service did not meet your expectations this time. We truly value your feedback and we will work to address this issue. We are delighted that your food was outstanding! We hope you will allow us another opportunity to impress you in the future. Sincerely, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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6. C

   Carol

   Palm Springs

   33 reviews

   4.0

   33 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Restaurant was crowded so service was slower than usual. Food was good.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Carol, Thank you for sharing your feedback with us. We regret the disappointing service that you experienced. Guest satisfaction is our top priority, and we are committed to improving this issue. We hope to have another opportunity to provide you with the exceptional service you deserve. Sincerely, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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7. M

   Mary

   VIP

   Los Angeles

   11 reviews

   4.0

   11 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great venue , food delicious, good service. Next time will sit outside. Inside is way too loud to have conversations.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 13 January 2025

   Hi Mary, Thank you for your feedback. Your positive comments on the great venue, delicious food and good service mean the world to us. We look forward to having you back with us again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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8. J

   Jacqueline

   Palm Springs

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tina our waiter was fabulous, she gave us a great service. She enlightened us about the menu. And the food was delicious.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 10 January 2025

   Hi Jacqueline, Thank you for your wonderful review. We are delighted that you enjoyed delicious food and great service by Tina. It was our pleasure to serve you. We look forward to having you back with us again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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9. J

   Jeanette

   Hawaii

   12 reviews

   5.0

   12 reviews

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a great meal here for dinner. Fish Tacos, Brisket Burger and tried two desserts. Our server Tina was very good. Friendly, knew the menu and made great recommendations.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 8 January 2025

   Hi Jeanette, It's wonderful to hear that your recent dining experience with us was 5-star! Your feedback on the food and very good service by Tina is truly valued. It was wonderful to have you as our guests. We look forward to serving you again soon! Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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10. B

    Bruce

    VIP

    Seattle

    36 reviews

    2.0

    36 reviews

    Dined on 7 January 2025

    1. Overall 2
    2. Food 4
    3. Service 5
    4. Ambience 1

    We sat outdoors where it was quieter than inside, but they had absolutely no gas heaters operating in the winter night. Even a nearby restaurant which puts its menu on a chalkboard has outdoor gas heaters. The menu was very limited, and I rate it as the worst Tommy Bahama restaurant that we have ever dined in. The only thing saving it from a 1 -Star, was the main course was good tasting, and we had good service.
    

    Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on 8 January 2025

    Hi Bruce, Thank you for sharing your review with us. We are truly sorry to hear about the disappointing experience you had. Please know that your feedback is taken seriously and we will work to address your issues. We would love the opportunity to welcome you back for a better experience in the future. Sincerely, Andrew Roddy General Manager – Restaurants, Bars, and Events
    

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