Granite City Food & Brewery - Eagan

Review summary

1. K

   Kim VIP

   Minneapolis1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was busy as it was burger night however Brittany , our waitress was excellent. Food is always very good.
   

   Granite City Food & Brewery - EaganResponded on 5 March 2025

   Hi Kim, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Granite City Brewery, especially with Brittany's excellent service during busy burger night. It's always our goal to provide delicious food and top-notch service. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic meal!
   

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2. A

   Andrea VIP

   Minneapolis26 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   I ordered the meatloaf and was very disappointed by it. Why lay it on top of bread that gets completely soggy? My friend ordered the fish & chips and thought it was good.
   

   Granite City Food & Brewery - EaganResponded on 3 March 2025

   Hi Andrea, thank you for your feedback about your recent visit to Granite City Brewery. We're sorry to hear that the meatloaf did not meet your expectations and that the bread became soggy. Your comments are important to us, and we will take action to look into this issue to improve our dishes. We're pleased to hear your friend enjoyed the fish & chips. We appreciate your input and hope to provide you with a better experience next time!
   

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3. K

   Kerry

   Minneapolis5 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The kitchen must have been jammed when we ordered. Our Idaho Nachos appetizer came out 60 seconds before our entrees arrived. Otherwise service was good.
   

   Granite City Food & Brewery - EaganResponded on 1 March 2025

   Hi Kerry, Thank you for your review of Granite City Brewery. We're glad to hear that you found the service good. We apologize for the timing of your Idaho Nachos appetizer and entrees. Your feedback is important, and we will take action to look into this issue with our kitchen team. We appreciate your input as we work to enhance the dining experience for all our guests. We hope you can join us again soon!
   

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4. J

   Joann

   Minneapolis2 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. Pleasant staff. Great food. Reasonable prices.
   

   Granite City Food & Brewery - EaganResponded on 26 February 2025

   Joann, thank you for your wonderful review! We're thrilled to hear that you love Granite City Brewery and had a positive experience with our pleasant staff and great food at reasonable prices. Your feedback is greatly appreciated and motivates our team to keep delivering exceptional service. We look forward to welcoming you back for another enjoyable visit soon!
   

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5. J

   JuDonna

   Minneapolis24 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   First and foremost the waiter we had was absolutely amazing, he was attentive and very present during our dining. The food was good also especially our appetizers BUT my burger was pink and inedible so that was a downside and my stomach cramped right away from biting pink meat.
   

   Granite City Food & Brewery - EaganResponded on 24 February 2025

   Hi JuDonna, Thank you for your review and for highlighting the excellent service you received from your waiter at Granite City Brewery. We’re glad to hear you enjoyed the appetizers. However, we sincerely apologize for the issue with your burger. Food safety is a top priority for us, and we appreciate your feedback. We will take action to look into this matter with our kitchen team. Your experience is important to us, and we hope to serve you better in the future.
   

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6. M

   Marianne

   Minneapolis13 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Asian shrimp tacos were delicious as always. Our favorite menu item!
   

   Granite City Food & Brewery - EaganResponded on 25 February 2025

   Marianne, thank you for your wonderful review! We're thrilled to hear that you enjoyed the Asian shrimp tacos at Granite City Brewery and that they remain your favorite menu item. Your feedback means a lot to our team, and it inspires us to keep delivering delicious meals. We look forward to welcoming you back for another tasty experience soon!
   

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7. B

   Bonita

   Minneapolis25 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great burgers. Like the daily specials they have. The Brussel sprouts are fantastic.
   

   Granite City Food & Brewery - EaganResponded on 20 February 2025

   Bonita, Thank you for your fantastic review of Granite City Brewery! We're thrilled to hear that you enjoyed our great burgers and daily specials, as well as the fantastic Brussels sprouts. Your feedback is greatly appreciated, and we will share it with our team. We look forward to welcoming you back for another enjoyable experience soon!
   

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8. D

   Don VIP

   Minneapolis7 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated 2 birthdays and Brunch, the food was amazing and the Carmel rolls are out of this world. Our waitress was also the bartender and she didn’t miss a beat! Great restaurant!
   

   Granite City Food & Brewery - EaganResponded on 17 February 2025

   Don, Thank you for your fantastic review of Granite City Brewery! We're thrilled to hear that you celebrated two birthdays with us and enjoyed the amazing food, especially the caramel rolls. It's great to know that our waitress and bartender provided attentive service. Your positive feedback is invaluable to our team and inspires us to keep delivering memorable experiences. We look forward to welcoming you back for more celebrations in the future!
   

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9. H

   Henry

   Minneapolis1 review

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Made reservations for three for Valentine's Day. Responding to a direct marketing text to me as a rewards member. My wife, son and I were seated in the "back" room. Very chilly temperature. Felt like the "kid's section" of the restaurant, or a place that was added on to the restaurant for small banquets. Not the nicest part of the restaurant, and with reservations, not where I would have expected to be seated. Service was quick. Our server was obviously busy with the large Valentine's Day crowd and Valentine's special that the restaurant was having. Nonetheless, he was quick and attentive. Then, the super long wait to get our appetizers. When served, barely warm. Obviously sitting somewhere for a while before being brought out. Then, another very long wait before the food came out. Food was good, but the presentation appeared like it was thrown hastily onto the plates. My son ordered a blue cheese burger, and I ordered the Millionaire's burger. There was no difference between the burgers, and no blue cheese on my son's burger. We had been waiting so long that we did not complain. The manager was nice and comped one of our drinks because they ran out of potatoes, and had to substitute fries for my son. Overall, my take on it was that if the restaurant is going to have a Valentine's Day special where they know it will draw a large crowd, then staff the restaurant accordingly, so that people are not waiting so long to be served, and receiving food that's been ready and sitting out for a while. Also, customers who think ahead and make reservations should not be seated in the back "overflow" room like cattle. Put the "walk-in" people who didn't bother to make reservations back there. I also am a rewards member, but I was not even asked about that. Regular customers should enjoy the benefits of loyalty. Clearly, the rewards card is nothing but a money making venture, and has little to do with loyalty. Will probably be back, but not when there is a special.
   

   Granite City Food & Brewery - EaganResponded on 17 February 2025

   Hi Henry! Thank you for your feedback on your Valentine's Day experience at Granite City Brewery. We're glad to hear that you enjoyed the service, but we apologize for the chilly seating and the delays with your appetizers and entrees. Your comments about the seating arrangement and presentation are noted, and we appreciate your insights as a rewards member. We will take action to address these issues to enhance our guests' experiences in the future. We hope to see you again soon!
   

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10. K

    Kevin

    Minneapolis5 reviews

    2.0

    Dined on 15 February 2025

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4

    We have eaten here several times and valentines night turned out to be horrible. It took us 1 1/2 hours to get our meal. We ordered the Valentines special so each course was separate. We received the appetizer together, there was 4 of us, but the next course 2 received their soups and 20 minutes later the other two came out. Then it took another 20 minutes for them to take our entree order and at least 20 minutes before that came out with the food warm at best. We discussed this all with the manager and he took off the price of one meal which is appreciated but when we asked for our check there was confusion again where the waitress said the manager was going to bring us the check and 20 minutes later I walked up to the manager at the front door and asked him about getting our check he dismissed me to tell me he had to greet the people coming in. So all in all we were not happy this time and if this is the service we get the next we go there it will be our last.
    

    Granite City Food & Brewery - EaganResponded on 15 February 2025

    Hi Kevin, Thank you for sharing your experience at Granite City Brewery. We're truly sorry to hear about the delays and confusion during your Valentine's dinner. Your feedback regarding the service and timing of the courses is important to us, and we will take action to look into these concerns with our team. We strive to provide a better experience for all our guests, and we appreciate your input. We hope to have the opportunity to serve you better on your next visit.
    

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