Granite City Food & Brewery - Cedar Rapids

Review summary

1. C

   Colleen

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Leslie was a great server. She didn’t rush us and appreciated we wanted to chat
   

   Granite City Food & Brewery - Cedar RapidsResponded on 26 October 2024

   Thank you for your fantastic review, Colleen! We're delighted to hear that your server provided you with great service and allowed you the time to enjoy your conversation at Granite City Brewery. We pride ourselves on creating a relaxed and welcoming atmosphere for our guests. Your feedback truly means a lot to us, and we can’t wait to see you again for another enjoyable dining experience! Cheers!
   

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2. C

   Clark

   Des Moines

   1 review

   4.0

   1 review

   Dined on 12 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beer was warm, some food was ice cold. Was OK overall
   

   Granite City Food & Brewery - Cedar RapidsResponded on 14 October 2024

   Thank you for your feedback, Clark! We're glad you found your experience at Granite City Brewery to be OK overall. We apologize for the issues with the temperature of the beer and food; this is not the standard we strive for. Your comments are invaluable as we work to improve our service. We hope to welcome you back soon for a better experience!
   

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3. R

   Roukeya

   Des Moines

   1 review

   5.0

   1 review

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved everything here. The food is awesome, the ambience was cool
   

   Granite City Food & Brewery - Cedar RapidsResponded on 16 September 2024

   Roukeya, thank you for your glowing review! We're thrilled to hear that you loved everything at Granite City Brewery, from the awesome food to the cool ambience. Your feedback means a lot to us, and we’re delighted that you had a great experience. We look forward to welcoming you back for more enjoyable moments and delicious meals soon!
   

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4. A

   Alexandra

   Des Moines

   1 review

   5.0

   1 review

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Met expectations very well! Only negative was that we were seated directly beneath a vent and it was freezing! A support group I participate in dines at the Granite City frequently, and it is a common complaint that the air handlers put out so much cold air. We’ve all gotten used to the fact that we need to carry a jacket because it’s so cold.
   

   Granite City Food & Brewery - Cedar RapidsResponded on 22 August 2024

   Thank you for your review, Alexandra! We're delighted to hear that your experience at Granite City Brewery met your expectations. We appreciate your feedback about the cold air from the vent; we understand how uncomfortable that can be. Your comfort is important to us, and we will definitely take your comments into consideration to improve our dining environment. We look forward to welcoming you and your support group back for another enjoyable meal!
   

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5. DP

   DebP

   St. Louis

   13 reviews

   5.0

   13 reviews

   Dined on 19 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always! Traveled from St Louis where our GC closed and was excited to find one in Cedar Rapids! Service from Cecily was perfect as was the wine! We found one in Franklin Kentucky also while visiting! I can’t believe the StLouis store closed because I know we helped them many many times during Covid!
   

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6. J

   Jasmine

   Des Moines

   2 reviews

   1.0

   2 reviews

   Dined on 12 May 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The Mother’s Day Brunch was a great idea but in my option it didn’t go as smoothly as it should have. You are allowed 1 hour after your reservation time to eat. You have to stand in line at least 10mins to get to the food, there were no plates available, had to wait on clean ones or run to the other side of the restaurant where the prime rib was being served to grab a plate where they ran out too, someone eventually comes out with a stack of maybe 15-20 clean plates, finally get to the food and there’s no bacon, chicken, hashbrowns, eggs, salad, pastries so we had to grab fruit and French toast and sit down until they brought more food out. During this time the waiter still hadn’t came to the table to ask our drinks and my grandmother was sitting there for that reason because the line was too long. So that’s like 25 mins passed. We get back up to get in the long line again because finally food is coming out and as we stood there the waiter came to the table and asked her for our drinks. Now we’re back at our booth so that’s like 35 mins into our reservation that we could finally start eating! 3drinks came out. Food tasted good but for some reason I lost my appetite and left most of it on the plate because it felt rushed and I can’t eat fast and it took the enjoyment out of it all. The waiter was nice but never came back with the napkins that was asked of him after he brought out the drinks. Never saw him again until he brought out the check and didn’t give me a receipt. So $128.00 for only 3 plates(no seconds) and 3 glasses of sweet teas (no refills) is absurd!! Great place to eat but not during a special occasion such as MOTHER’S DAY BRUNCH!!
   

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7. RI

   RIch

   Des Moines

   1 review

   3.0

   1 review

   Dined on 12 May 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was average - roast beef not good - eggs dry - bacon not crispy of cooked fully - macaroni was cold and lumpy - fruit was marginal and staff had hard time keeping up with demand - Waiter was nice but overloaded even though only had to worry about drinks
   

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8. OT

   OpenTable Diner

   St. Louis

   1 review

   1.0

   1 review

   Dined on 12 May 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Filled 2x more reservations than they had staff to handle. Did not get drinks until halfway through brunch
   

   Granite City Food & Brewery - Cedar RapidsResponded on 14 May 2024

   My name is Nigel Browne and I am the GM at Granite City in Cedar Rapids, I want to personally apologize that we did not meet expectations on mother day and would like to invite you back into the restaurant to have dinner on me, i can be reached at 319-395-7500
   

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9. OT

   OpenTable Diner

   Des Moines

   1 review

   3.0

   1 review

   Dined on 12 May 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Choice of food was minimal. No croissants were ever available. Eggs were mixed with potatoes etc. - not a good option for kids. Fresh fruit other than melon was non-existent. Omelet, eggs Benedict line was always long. Took half my reservation time to get an eggs Benedict and was never asked how I wanted the egg cooked. Lack of desserts was awful option. Received a couple bite sized bars. And what was it with the honey buns. Won't go to this brunch next year and won't be recommending it either.
   

   Granite City Food & Brewery - Cedar RapidsResponded on 14 May 2024

   My name is Nigel Browne and I am the GM at Granite City in Cedar Rapids, I want to personally apologize that we did not meet expectations on mother day and would like to invite you back into the restaurant to have dinner on me, i can be reached at 319-395-7500
   

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10. JD

    JaneD

    Des Moines

    2 reviews

    2.0

    2 reviews

    Dined on 12 May 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    **After I submitted this review below the GM reached out to me and apologized as well as taking full responsibility. Although I know it wasn’t totally him. He wanted to make it right and gave me a gift certificate. I am very satisfied with they way this was handled and I do believe he will make sure next year is exceptional. Thank you! It was Mothers Day brunch and we knew it was going to be busy BUT it was not even close to being satisfactory. Food was cold or not anything left. I’ve never had a problem finding something I like but at this buffet I had to eat what was left because they ran out of so much. For what we paid I wish we would have gone somewhere else. I do eat there for lunch or dinner once in a while and the food is usually excellent. Just not on Mother’s Day.
    

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