Grand Tea Lounge

Review summary

1. W

   Wendy

   London9 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fabulous afternoon tea in the most stunning setting on a glorious spring day!! Staff were attentive and sandwiches and cakes were so delicious. Turnberry thank you, everything was just perfect. 🍰🥂😍
   

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2. OT

   OpenTable Diner

   Las Vegas1 review

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea was lovely , well presented and a great atmosphere , staff all very attentive! Will certainly return
   

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3. T

   Tracy

   Glasgow1 review

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea sandwiches, scones and cakes were all delicious. Staff were friendly and welcoming. Highly recommend
   

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4. M

   Margaret

   Ayrshire1 review

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We had a lovely afternoon, a fantastic table with a fabulous view. After being seated we waited 45-50 mins before our order was taken, once our food arrived (which was good), our tea arrived a bit after that by which time we had started eating. No one asked us when we left whether we had enjoyed our lunch or thanked us for coming.
   

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5. l

   linda

   Ayrshire1 review

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   On average we had 6 to 7 waiting staff who didn't communicate with each other. We chose to take scones away - disappointed to find they were not fresh
   

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6. L

   Lindsay

   Glasgow1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’d been here before so knew what to expect. My mum and sister hadn’t been and they were so impressed from start to finish. Food, surroundings, service, staff, just superb! I can’t think of anywhere better.
   

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7. A

   Andrew

   Ayrshire1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   And amazing setting. Stunning views and great service. Will be back
   

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8. M

   Madhumati

   Ayrshire1 review

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Huge let down in service compared to previous visits . Very disappointing experience , will not be back sadly. An afternoon tea at Turnberry is meant to be a special treat experience , where being made to feel special is what sets it apart rather used to set it apart. We have no complaints about the standard of food which was good. However , there was no one to welcome us, no one offered to take our jackets , there was no explanation and introduction to the various teas and the afternoon tea service ( from previous experience ) , no tea strainers , tea timers , tea trolley , the personal approach was missing completely ; there was a stained tea cup which we had to ask to be changed . Overall a mediocre experience .
   

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9. C

   Caroline

   Ayrshire1 review

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Trump Turnberry is my favourite for afternoon tea, it was delicious and plentiful. The service is excellent and the views are simply stunning .
   

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10. E

    Esther

    Ayrshire3 reviews

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely welcome on arrival. Beautiful venue, wonderful food and superb service. Thank you
    

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