Grand Concourse

Review summary

1. OT

   OpenTable Diner

   Pittsburgh

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Took 1 hour 10 minutes to get lunch. When it arrived, it wasn’t hot. Totally disappointed this time, but have had better experiences in the past.
   

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2. P

   Pella

   Pittsburgh

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was delicious. The atmosphere was quiet . The food took very long to come out. The server only checked in with us once . I literally had to stand and wait by my table at the end so she can come by and I can ask for my check although the food was good. This is my second time there and both times the service was not up to par probably will not be returning .
   

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3. M

   Michelle

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service, amazing food, amazing atmosphere. Loved our server…absolutely enhanced our experience. Perfect for our graduation celebration.
   

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4. E

   Eyleen

   Pittsburgh

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Host was rude and did not accommodate reservations. Reservations were at 6 and we did not get seated until 6:45 and didn’t order a drink until 7. Waiter was very annoyed. No one received a drink refill. We ordered a bottle of wine and the wrong one was brought out & I needed sauce and We couldn’t even tell our waiter because he was no where to be found. Since the gratuity was already included in the bill, the waiter had ZERO desire to provide decent service. I will never eat here again.
   

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5. J

   Justin

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely perfect. Our server was very attentive and professional. She knew when to come in to take something away and she knew what to suggest for dessert. The whole experience was great, just like every time we come.
   

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6. J

   Josie

   Pittsburgh

   21 reviews

   4.0

   21 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As always The Grand Concourse was decorated nicely and we had a seat at the window. Not at all busy so we were able to sit and enjoy our drinks and meals.
   

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7. C

   Corrine

   VIP

   Pittsburgh

   12 reviews

   2.0

   12 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Unfortunately this experience was very underwhelming. I was super disappointed we had a party of 10 for a holiday luncheon for my team from all over PA & Ohio. I picked Grand Concourse due to the beautiful ambiance and pervious experience. The service was awful, the server was very nice but not attentive, did not clear dishes forgot drinks etc, took along time to check on us, and because we had a large party the gratuity was already included. Moreover, the restaurant was not busy at all. There were a few other parties in there, but no way that anyone should’ve been overwhelmed and not be able to attend to the table, even cleaning it off after we ordered certain items.  we were also told that we could not order certain things on the menu because they had nobody there to make them, the soup was le Warr at best and served in bowls instead of soup cups because we were told they did not have any soup cups to serve it? Overall, the experience was just very odd and not on par with the experiences that I’ve had in the past.. Again this was just a super disappointing experience considering I was raving about what a great restaurant and what a cool restaurant it would be for people that were out of town to come and visit.
   

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8. G

   Gloria

   Pittsburgh

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   2 people in group said prime rib was tough (I don’t eat it so I can’t say how it was) Lines were long at certain stations, but it is busy time of year. Still a beautiful place to go. Merry Christmas
   

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9. P

   Paula

   VIP

   Pittsburgh

   28 reviews

   4.0

   28 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our family's annual Christmas brunch at Grand Concourse was excellent for 2024. The food actually tasted better, especially the smoked turkey. I was very pleased to see the buffet food had labels posted above the dishes for those with food allergies. The dessert tables had many choices from brownies, cookies, tarts, ambrosia, chocolate cake, strawberry shortcake to the freshly made donuts. The carving station had prime rib, ham and smoked turkey breast. There were many choices for our family members to choose. We hope to return in 2025.
   

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10. j

    john

    Pittsburgh

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was wonderful, and the service was very friendly and attentive. We were there for Sunday Brunch. The building is just wow. The old train station is majestic. This place is not a T-shirt and sweats kind of place. This was our first time going, and there will definitely be repeat trips in the future.
    

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