Grand Brasserie

Review summary

1. M

   Matthew

   New York City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Pop up restaurant in the train station. Only house wine by the glass despite an extensive bottle menu, very loud and echo-y. After standing in line for 15 minutes, was told to come back closer to my reservation time that was coming up in 8 minutes. Ultimately we just got up and headed to a restaurant around the corner with open tables. Can't even recommend this as a quick bite before a train because there are better and less expensive options in the immediate vicinity.
   

   Is this helpful?

   Report
2. j

   jennifer

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful location, food was good, service was nice but slow.
   

   Is this helpful?

   Report
3. K

   Kathryn

   New York City

   11 reviews

   1.0

   11 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Came here for brunch on Saturday 12/14/24- and it was very disappointing. The atmosphere is probably the only redeeming thing about the experience as it was decorated for the holidays. However, I can’t recommend anything else about it. The service was probably the worst part. The host staff and wait staff were not at all friendly or helpful. I honestly couldn’t believe how unfriendly and straight up rude our server was.. i kept wondering if I had done something wrong based on the way he was treating us. Had to ask for things several times until things we ordered finally came. Just abysmal. The food was extremely overpriced given how bland and cold everything was. French fries came out cold - both orders. Same with my omelette. And I’m pretty sure they forgot to give us bread. Such a shame and wish I could get a refund for this meal.
   

   Is this helpful?

   Report
4. K

   Kristin

   VIP

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I’ve never experienced worse service in my entire life. Wanted to come here to kill two birds with one stone as I am showing two friends who have never been to NYC before-see grand central and eat. From someone who visits NYC 2-3 times a year- go see grand central for what it is, and eat somewhere else.
   

   Is this helpful?

   Report
5. RB

   RajaB

   VIP

   New York City

   12 reviews

   4.0

   12 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Alex our server was outstanding! Great guy, super attentive with great energy.
   

   Is this helpful?

   Report
6. R

   Rodrigo

   New York City

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Horrible experience. Mediocre food. Nice ambiance but overpriced.
   

   Is this helpful?

   Report
7. s

   susan

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   noisy but exciting. The fried artichokes were great. Look forward to coming back to try more dishes.
   

   Is this helpful?

   Report
8. J

   Jill

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After waiting 1/2 hour with reservations made over a month ago, the maître d’ still had no clue when we would be seated. There was a whole pile of people with reservations earlier than us experiencing the same thing, including a group that had been waiting for over 1 hour. Exasperated, we gave up and found a nice restaurant around the block that seated us right away. Something is wrong.
   

   1 person found this helpful

   Report
9. o

   ouioui

   VIP

   New York City

   19 reviews

   5.0

   19 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stunning design with art deco theme in this very large yet intimate space. Our food was delicious. Traditionally French brasserie food done well. Excellent service. Will return
   

   Is this helpful?

   Report
10. E

    Eleanor

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Place was cool and the bar complete and beautiful. Lovely ambience in a holiday spirit atmosphere and the food was good. Had to ask for water and bread, but service was otherwise good!
    

    Is this helpful?

    Report