Gourmet Food Parlour - Santry

Review summary

1. A

   Armando VIP

   Phoenix17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Experience with My Family The Staff was Great
   

   Gourmet Food Parlour - SantryResponded 2 days ago

   Thank you very much Armando! We are so pleased you all enjoyed your time with us. It was a pleasure to serve you, and we hope you all have a great holiday!
   

   Is this helpful?

2. A

   Anthony

   Dublin4 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice food as always. The service was good and the coffee was excellent
   

   Gourmet Food Parlour - SantryResponded 3 days ago

   Thank you very much Anthony, it's great to hear you enjoy your time with us. We are very grateful for your continued support.
   

   Is this helpful?

3. M

   Michelle

   Dublin2 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always - excellent service and beautiful food! Thank you
   

   Gourmet Food Parlour - SantryResponded 3 days ago

   Thank you Michelle! We are delighted you had a 5-star experience!
   

   Is this helpful?

4. KA

   KARLYN

   Dublin5 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was gorgeous. We had beautiful breakfasts. Thanks.
   

   Gourmet Food Parlour - SantryResponded on 3 March 2025

   Thank you Karlyn, we are so pleased to know you enjoyed your breakfast! We hope to see you again soon!
   

   Is this helpful?

5. S

   Siobhan

   Dublin2 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely place to be. Only major downside is that it is extremly noisey. Sounds seems to reverberate and get louder. Very hard tonhave a conversation but like it otherwise.
   

   Gourmet Food Parlour - SantryResponded on 3 March 2025

   Many thanks for your review Siobhan! We will look into our noise levels, and hopefully it will be more comfortable for your next visit.
   

   Is this helpful?

6. T

   Thaina Milena da Silva

   Dublin4 reviews

   2.0

   Dined on 23 February 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   I felt treated differently maybe because we were the only black people? I noticed all the attendants very smiley and nice to people but with us it was different. I booked it in advance and went for breakfast with my mother to celebrate my Irish citizenship and the receptionist barely looked at us. Then after I ordered I decided to change my request basically at the same minute, before the request was sent off and the attendant clearly didn't like it. I kind of gave up, had our cappuccino and food for my mom only and we left. The lady who brought our bill was nice but generally speaking it was Not a good experience at all. The gentleman outside was the one really nice and gentle to us. I felt sad and mistreated. Ashamed and embarrassed for making my mother having that kind of experience on a Sunday morning when we were just looking to have a nice breakfast.
   

   Gourmet Food Parlour - SantryResponded on 24 February 2025

   Hi Thaina, We are very sorry to hear about your experience with us. We are taking this incident seriously and I have passed this on to our Management and Operations Teams. We will review the situation and get back to you as soon as possible. Please let me know if I can assist you further.
   

   Is this helpful?

7. L

   Lucy

   Dublin1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service! Staff were friendly and accommodating .
   

   Is this helpful?

8. T

   Tony

   Dublin1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an unexpectedly positive experience as we hadn’t been to Gourmet food parlour before . The venue is very relaxing , very competent staff and the food was just first class. Glad I discovered this restaurant . Will definitely return .
   

   Gourmet Food Parlour - SantryResponded on 22 February 2025

   Thank you very much Tony! Taking the time to leave such a great review about our restaurant has really made our day! We hope that in the future we’ll be able to provide a similarly excellent experience for you.
   

   Is this helpful?

9. r

   rosanna

   Dublin9 reviews

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Really poor service today server did not arrive to the table for at least 15 mins when we sat down the server was very rude and barely addressed us and our drinks where sat waiting to be served for 10 mins leaving 1 tea pot luke warm . We then sat with finished plates with no one arriving to ask about food as chips where stone cold and we waited so long we went to pay the bill ourselves along with many other customers. Overall this was a poor meal and not enough staff working here would not return or reccomend .
   

   Gourmet Food Parlour - SantryResponded on 17 February 2025

   Hi Rosanna, we're so sorry to hear about your experience.That is not GFP standards. Can I please have your phone number or email address and we will contact you shortly. Thank you. -GFP Team
   

   Is this helpful?

10. H

    Huda

    Dublin1 review

    2.0

    Dined on 15 February 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 5

    Desserts were not available in the kitchen, we specifically came for that. But, most of the variety was finished and we couldn’t get what we wanted
    

    Gourmet Food Parlour - SantryResponded on 17 February 2025

    Thank you for your feedback. We are very sorry to hear about your experience with us. We are taking this incident seriously and I have passed this on to our Management and Operations Teams. Can I please have your phone number or email address and we will contact you shortly. Thank you. -GFP Team
    

    Is this helpful?