Gourmet Food Parlour - Santry

Review summary

1. r

   rosanna

   Dublin

   9 reviews

   2.0

   9 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Really poor service today server did not arrive to the table for at least 15 mins when we sat down the server was very rude and barely addressed us and our drinks where sat waiting to be served for 10 mins leaving 1 tea pot luke warm . We then sat with finished plates with no one arriving to ask about food as chips where stone cold and we waited so long we went to pay the bill ourselves along with many other customers. Overall this was a poor meal and not enough staff working here would not return or reccomend .
   

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2. H

   Huda

   Dublin

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 5

   Desserts were not available in the kitchen, we specifically came for that. But, most of the variety was finished and we couldn’t get what we wanted
   

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3. E

   Edward

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very quick service. Friendly staff. Lovely food. Would highly recommend
   

   Gourmet Food Parlour - SantryResponded 1 day ago

   Thank you for the great review Edward! We're thrilled to know you had a great experience with us. We hope to see you again soon!
   

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4. p

   paul

   Dublin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly efficient staff. Great food and prompt service. Great music
   

   Gourmet Food Parlour - SantryResponded 1 day ago

   Thank you for taking the time to leave a review Paul, we really appreciate it. We are thrilled you enjoyed your time with us!
   

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5. P

   Pauline

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food. Good service and food delivered without any major delays even though very busy sunday lunchtime. Only downside was no 0.0 beer available
   

   Gourmet Food Parlour - SantryResponded 5 days ago

   Thank you for taking the time to leave your comment. We are thrilled that you enjoyed your time with us. We are looking forward to seeing you again soon! – GFP Team
   

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6. A

   Anita

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was very busy but the food, atmosphere, staff etc were very excellent. Would definitely return. Parking was a bit tight.
   

   Gourmet Food Parlour - SantryResponded 5 days ago

   Thanks for your rating Anita! We look forward to welcoming you again soon, GFP Team
   

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7. S

   Stephen

   Dublin

   4 reviews

   4.0

   4 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice brunch. Food nice. Pleasant service. Nice decor. Coffee a bit pricey. Quite loud at first but quietened down after a while. Toilets nicely decorated but need to serviced/cleaned more regularly, was a bit of a disaster when I went in and it was only 1pm on a Sunday.
   

   Gourmet Food Parlour - SantryResponded 5 days ago

   Thank you for taking the time to leave your comment. We are taking this seriously and have alerted our management team on this matter. We are looking forward to seeing you again soon! – GFP Team
   

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8. K

   Kath

   Dublin

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Soooo good!!!! Everything was perfect. Delicious food, great service just perfect.
   

   Gourmet Food Parlour - SantryResponded on 9 February 2025

   Wow thank you for the great review Kath! We are so pleased you had a 5-star experience with us! We really appreciate you taking the time to leave us feedback, it means a lot to the whole team. We hope you will visit us again soon!
   

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9. S

   Siobhan

   Dublin

   1 review

   3.0

   1 review

   Dined on 2 February 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   I left a message on the answering machine as soon as I returned after eating at the Santry branch. I will await a call from the manager regarding the food I received.
   

   Gourmet Food Parlour - SantryResponded on 8 February 2025

   Hello Siobhan, we are very sorry for the delay getting back to you. We are committed to making things right, and our manager will call you as soon as posssible.
   

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10. A

    Angela

    VIP

    Dublin

    16 reviews

    5.0

    16 reviews

    Dined on 2 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent customer service, we really enjoyed our breakfast, thank you
    

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    Gourmet Food Parlour - SantryResponded on 8 February 2025

    You are welcome Angela, it was our pleasure. We are delighted to know you enjoyed your time with us. We hope you will visit us again soon.
    

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