Gourmet Food Parlour - Salthill

Review summary

1. G

   Gary

   Connacht

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was great and the waiting staff were excellent but the manager who greeted us was very ignorant. We had booked a table for 5, on arrival he wanted to stuff us into a booth for 4 upstairs. We had asked for a table down stairs on booking but he said all downstairs tables were booked....he eventually gave us a table down stairs but when we asked for a chair for the end of the table he said there were no spare chairs. During our 2hr meal the table decide us and another were empty...lovely meal but was soured when he ignored us on leaving....not what we expected in a restaurant we have been too over 20 times.... won't be back.
   

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2. D

   David

   Connacht

   4 reviews

   4.0

   4 reviews

   Dined on 22 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I’ve eaten here many times..food is excellent and the service is great ..love the place
   

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3. S

   Sharon

   Connacht

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Staff were friendly and attentive. The food was OK, the desert was very disappointing. We'd eaten in a Dublin branch and found it way superior. The premises was cold so we had to leave our jackets on while eating. I'm not sure if I'd be enticed back.
   

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4. O

   Oates

   New York City

   1 review

   3.0

   1 review

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have eaten in this restaurant many times but Sat night was v disappointing. We had to ask for the drinks menu twice and it took 30 mins until we hot our drink. We didn't have we sat waiting one hour for our mains. My daughter ordered a coke during dinner and it was 30 mins later when this arrived. It is like they forgot about the guests upstairs. The deserts took over 20 mins and although the waitress was very apologies, this was not satisfactory. We were told thst that there was a party of 40 downstairs and our feeling was that this group was priority. We had coats and nobody directed us as to where we could hang our coats so we had to leave them on a random table at the end of the roo. The toilets both men and ladies had tissues on the floor. When you go out fir dinner, you want to enjoy the experience. This was not the case for our family. We noted in the booking that it was a birthday celebration but this was not mentioned to us. Disappointed with service. Not a good experience .
   

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5. O

   ORLA

   Dublin

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really lovely food, fast service and a friendly environment. Food was really well prepared with a good choice of dishes for brunch .
   

   Gourmet Food Parlour - SalthillResponded on 17 November 2024

   Hi Orla, thank you very much for taking the time to leave a great review! Our chefs are so pleased to read this! We are delighted you enjoyed your visit to us, and we hope you will visit us again soon.
   

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6. M

   Mary

   Connacht

   1 review

   2.0

   1 review

   Dined on 8 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Today’s turkey special was very disappointing, a very poor quality sandwich consisting of white bread, a wafer thin slice of inferior quality “pressed” turkey, lettuce, tomato and dressing. The portion of rustic chips, which cost extra, was very standard fare, nothing rustic about them. Very poor value for money.
   

   Gourmet Food Parlour - SalthillResponded on 10 November 2024

   Hello Mary, thank you for taking the time to share your feedback about your recent visit to us. We are very sorry to hear that you were left disappointed. We pride ourselves on serving fresh, high quality, tasty food, and it’s clear we fell short in your experience.We have shared your review with our culinary team, as this information will be invaluable in helping us make necessary improvements. We would love the opportunity to make things right. Please get in touch with your contact details. Kind Regards, GFP Team.
   

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7. R

   Róisín

   Connacht

   1 review

   5.0

   1 review

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious and great value. Staff couldn’t have been nicer. Will definitely be back
   

   Gourmet Food Parlour - SalthillResponded on 19 October 2024

   Thank you very much for taking the time to leave us a review Róisín. We are delighted to hear that you enjoyed your experience with us! Your kind words mean a lot to our team, and we would be honoured to serve you again.
   

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8. N

   Noreen

   Vancouver

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening at this restaurant. Lovely menu and we also enjoyed their cocktails. If dining in Sslthill, we recommend the Gourmet Parlour
   

   Gourmet Food Parlour - SalthillResponded on 6 October 2024

   Thank you very much for taking the time to leave us a review Noreen. We are so delighted that you enjoyed your evening with us. We are very lucky to have great customers like you, and we hope to see you again soon.
   

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9. M

   Melissa

   Dublin

   1 review

   4.0

   1 review

   Dined on 21 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fabulous service, staff were great, food was nice, wine and cocktail were excellent.
   

   Gourmet Food Parlour - SalthillResponded on 22 September 2024

   Thank you for the great review Melissa! We are thrilled to know you had a great experience with us. We hope to see you again soon!
   

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10. C

    Ciaran

    Dublin

    1 review

    2.0

    1 review

    Dined on 21 September 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    Ordered chicken fajitas which was sppose to be hot and spicy which it was not. Also stated served sizzling which it was not. Lastly the wraps were crispy, so hard to wrap. Overall a poor attempt of a simple enough dish..
    

    Gourmet Food Parlour - SalthillResponded on 23 September 2024

    Hi Ciaran, thank you so much for bringing it to our attention, we will have a word with our head chef about this. We look forward to welcoming you back to GFP in the future GFP Team
    

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