Gordon Ramsay Hell's Kitchen - Washington DC

Review summary

1. M

   Margaret claire

   VIP

   New York City

   42 reviews

   1.0

   42 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We were seated at a table with a speaker directly above. They were playing loud disco club music which was not pleasant while trying to enjoy conversation. The service was OK but not what you’d expect from a good restaurant.
   

   Is this helpful?

   Report
2. B

   Betty

   VIP

   San Diego

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our experience for Christmas dinner was overall pretty good. The service was great and the staff was friendly. The food was very delicious, we enjoyed the octopus, wagyu meatballs and the flatbread. For dinner we had the roasted chicken, surf and turf, beef wellington and chilean sea bass with mac and cheese, brussel sprouts and mashed potatoes. Steak was delicious! Lobster tail could of used a bit more seasoning. Beef wellington was great but the crust tasted like ritz crackers. Chilean Sea bass was tasty, the sauce was sweet and buttery. To one of my kids it had a taste of sea moss. The mac n cheese was good but a little underwhelming. Brussel sprouts were good with a hint of spice, but the reduction sauce was a bit too sweet and overpowering the vegetable. The potatoes were good. Great experience overall, and we do intend to come back to try other items on the menu.
   

   Is this helpful?

   Report
3. A

   Angie

   Western NC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was great, but the service was not the type of service I would have expected from a three star restaurant. I worked in the industry for almost ten years, so I’m pretty forgiving when it comes to that because I know all of the things that can go wrong, but this was just bad service. We had reservations for 6:15 and arrived at about 6:10. Several tables that arrived after us were seated before us and we weren’t seated until almost 6:30. Once our server took our orders, she ignored us. Never even refilled our water. We had to ask someone for our check, then she magically reappeared. To see if we would like dessert. Best brussel sprouts I’ve ever had though.
   

   Is this helpful?

   Report
4. A

   Alexis

   Baltimore

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   Ambience was great. Beautiful looking restaurant in Wharf district. Food on the other hand was not wonderful that went along with the price tag. Portion size was very small. Bill was 700.00 for 5 ppl. 20% service fee bc the chefs don’t get a tip and 20% tip for waitress. Meals were the meat and tiny veggie. I won’t return.
   

   Is this helpful?

   Report
5. M

   Michelle

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was exceptional. The service was okay We waited awhile for our food. We were on the blue side. Our waiter seemed to be extremely busy. Another waiter actually took our order overall I would go back for the food. Everything was cooked to perfection.
   

   Is this helpful?

   Report
6. J

   James

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always wanted to go to a gordan ramsey restaurant. Didn't disappoint. No complaints to be had by all off us. Thank you for having us
   

   • 

   Is this helpful?

   Report
7. S

   Sophia

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Normally, Gordon Ramsay restaurants are the top restaurant experience one can have, but sadly our Christmas Day dinner fell short. The food was delicious but part of our niece’s order was missing and we were tired of trying to catch our waiter at an opportune moment. I understand holidays are so busy and I greatly appreciate the staff for working a holiday - but for the cost, it did not live up to expectation.
   

   Is this helpful?

   Report
8. l

   lorenzo

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   should have been told a bought a additional service charge of 65.00 dollars being added to pay employees salary and healthcare,benefits .although the food was very good will never come back
   

   Is this helpful?

   Report
9. T

   Timothy

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were amazing. Be prepared to spend some money but it will be totally worth it!
   

   Is this helpful?

   Report
10. R

    Reginald

    VIP

    Washington DC

    26 reviews

    4.0

    26 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    The food was delicious but the portions sizes were small for the price and in comparison to similar restaurants at this level. The same applies to the wine pricing, high in comparison to similar restaurants for the same wine.
    

    Is this helpful?

    Report