Gordon Ramsay Burger - Boston

Review summary

1. J

   Jocelyn

   Greater Boston

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was not what I expected. In the middle of taking my order, my server just WALKED AWAY and did not finish taking my order. There was also a forced 20% gratuity added to my bill without my say so and without warning from any hostess or server. The manager was AMAZING and did a great job ending our night on a positive note. The food was great, absolutely the best. Make sure to ask your server what is in your cocktails because my server gave me top shelf without me asking.
   

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2. S

   Sabrina

   Orlando

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a great Christmas lunch! Glad we made reservations
   

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3. M

   Martin

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was terrific. Burger was great. Thought the sides were a little skimpy for the price. Would definitely dine there again.
   

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4. C

   Chris

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Our Christmas eve outing to this restaurant was a total let down, staff were lacklustre in spirit and the ambience was a true letdown, if the staff don't communicate good spirit and a warm welcome then it's a lost cause. Food came effiently but was mediocre in taste the truffle fries were plain parmesan fries with a truffle dip, onion rings didn't arrive as expected in a tower but 4 layed on a plate. I wouldn't visit again.
   

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5. H

   Heather

   VIP

   Greater Boston

   8 reviews

   3.0

   8 reviews

   Dined on 17 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The space is welcoming and filled with sunlight. There were festive decorations for the holidays. The food was exceptional! However, one person in our party requested no aioli on her burger. When her order arrived, there was aioli on it. She sent it back. The second time, her burger arrived - again, it had aioli on it. The third time, they got it right. This is certainly not the type of service I expected for this location. They did not charge us for her meal, but that didn't make up for the lack of "flow" for our lunch.
   

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6. D

   David

   Greater Boston

   31 reviews

   3.0

   31 reviews

   Dined on 12 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Burger slightly overdone. Terrible service. We were going to a Celtics game and all restaurants were crowded, except this one. I guess word is out.
   

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7. d

   david

   VIP

   Greater Boston

   18 reviews

   3.0

   18 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Service was fair. Ambience was cold. Food was excellent for a burger joint.
   

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8. M

   Mike

   New York City

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent atmosphere and food. The wait staff was great. Met the chef as well.
   

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9. G

   George

   Greater Boston

   15 reviews

   3.0

   15 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall, pricy for what we got. Glad to have tried it out but not something that I would go out of my way to try again.
   

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10. J

    Jun

    Greater Boston

    1 review

    1.0

    1 review

    Dined on 26 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I wish I can put no service but the worst we can do is poor. Reserved online for table at 6, arrived at 5:57, seated at 6:10, 60% tables seated and not that busy, 0 communication from waitress, 0 water, 0 attention, left at 6:20. Maybe just get takeout.
    

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