Goodall's Kitchen

Review summary

1. B

   Brooke

   Austin

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at Goodalls Kitchen for their Valentine’s event with Mother Earth! Great service, atmosphere and event :)
   

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2. K

   Kenji

   VIP

   Caribbean

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first visit and had a very nice Valentine’s dinner. Great service, delicious food, excellent wine pairing, and valet parking was cherry on top. Loved the atmosphere, highly recommend for a romantic night out, we’ll be back again for sure!!👍 We really appreciated every effort the staff put in to make our night special.
   

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3. D

   Dale

   Austin

   14 reviews

   5.0

   14 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The new menu is a delight! Ambiance always amazing.
   

   Goodall's KitchenResponded 7 days ago

   Dale, Thank you for the lovely review on our new menu! We pride ourselves on providing our guests with exemplary service, and look forward to serving you once again. Looking forward to seeing you very soon. Laisha, Food & Beverage Manager
   

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4. K

   Katherine

   Austin

   26 reviews

   3.0

   26 reviews

   Dined on 19 January 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   We were there to celebrate my Mother’s 92nd birthday (info included on reservation). No acknowledgment of any sort that it was her birthday. Very noisy environment with a wedding shower group, in the same room, who were extremely loud and disrupting. Tea was good and hot. However the food was not great. Very disappointing. Sandwiches were on stale bread. Salmon salad ones cause GI upset for two who ate it. Sweets were not fresh or tasty for the most part. I’ve been to many high teas. This one ranks poorly. A 20% gratuity was automatically added with a space for extra on the final bill. It was not worth the cost. I think they could turn this into something special with a little more work and better food.
   

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5. T

   Tarana

   Austin

   8 reviews

   4.0

   8 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had a so so experience at this event, our service was good, but the food was okay, there were supposed to be cucumber sandwiches but instead they were subed for chicken salad sandwiches which were super salty. The cheese only ones were salty also. The only ones that were were decent were the salmon ones. The other items were okay, there were variety of macaronos and dessert items. It was also super loud in the restaurant. Also I was not aware of auto gratuity of 20%. I had added a tip already and then realized there was already gratuity added. This place is cute but our visit was a bit off. Not sure we will be back for tea service again.
   

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6. A

   Anitra

   Austin

   7 reviews

   5.0

   7 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I met up with friends for a long lunch. The staff was friendly and accommodating. There was no pressure to turn the table in their beautiful indoor dining room. I loved my salmon Caesar. I also recommend their cozy Parlor Bar!
   

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7. N

   Nikita

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for afternoon tea with my mother in law, sister in law and my mom. It was a great experience. You get 1 tower between 2 people and it comes with petite fours, fresh fruit, scones and biscuits and finger sandwiches. You each get 2 pots of teas as well. It was so much food we took half of it home. Every single thing was amazing and fresh. Loved the chocolate chip scones and the pimento and cheese sandwiches the best!
   

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8. A

   Alanna

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only that I’d change is there were a lot of surprise fees on the bill, like the preparation fee. I thought the listed high tea price was low compared to other establishments, but the hidden fees made it equal to other places.
   

   Goodall's KitchenResponded on 3 December 2024

   Dear Alanna, Thank you for joining us for high tea and sharing your feedback! We’re delighted to hear you enjoyed the food, service, and quiet ambiance. We appreciate your comments regarding the fees and understand how that might have been unexpected. Transparency is important to us, and we’ll take your feedback into consideration as we strive to enhance the guest experience. We hope to welcome you back again soon!
   

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9. D

   Da

   Austin

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience I ever had in Austin tx. The food was awful, everything over salted, management treated family very poorly. Never coming back.
   

   Goodall's KitchenResponded on 3 December 2024

   Dear Da, We’re deeply sorry to hear about your recent experience and regret that we didn’t meet your expectations. It’s disappointing to learn that the food and service fell short, and we sincerely apologize for any issues you encountered, especially how your family was treated. Your feedback is important to us, and we’d like the opportunity to make things right with you. Please reach out to us directly so we can address your concerns and improve.
   

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10. J

    Jonathan

    VIP

    Los Angeles

    28 reviews

    5.0

    28 reviews

    Dined on 20 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food and wonderful service! Definitely recommend
    

    Goodall's KitchenResponded on 3 December 2024

    Dear Jonathan, Thank you for dining with us and for your kind words! We’re thrilled to hear you enjoyed the delicious food, wonderful service, and quiet ambiance. Your recommendation means so much to us, and we look forward to welcoming you back soon!
    

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