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The food was delicious. Our server was knowledgable and pleasant to be around. Our steaks were cooked perfectly, one rare and one medium. The corn and crab ravioli was unique and also delicious. This will continue to be our go to restaurant for special occasions.","submittedDateTime":"2024-06-11T18:17:24Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":192,"endIndex":204,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2110003936-110030052161","text":"We had the arancini, oysters, and crab/corn ravioli for our apps - all good. The filet was one of the best I’ve had in the area - highly recommend. The rigatoni was also good. The salmon tar tar was fishy. The dessert was just ok - lemon panna cotta was below average. The wine by the glass was just an ok selection with ok taste. Service was very good. Overall we were happy with our meal and will be back.","submittedDateTime":"2024-03-04T14:03:24Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"GregP","isVip":null,"profileColor":"ICECREAM","initials":"GP","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":34,"endIndex":51,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109977967-140119567764","text":"Wonderful from start to finish! I highly recommend the crab ravioli appetizer and the red blend.","submittedDateTime":"2023-04-13T17:53:08Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":55,"endIndex":67,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109978216-180053315488","text":"Giancarlo's never fails to get five stars! We had so much fun at the bar before we were served. A great crowd!! Busy and exciting atmosphere. \n\nFor appetizers we had the jumbo shrimp cocktail and the super fabulous corn and crab ravioli -- now there's something special!!\n\nWe had the sea bass (super smooth and light fish) with risotto and the 8 oz. filet mignon - melt in your mouth! For a side, we shared the au gratin potatoes. I've never tasted anything better. \n\nDon't forget to ask for their dessert menu! \n\nZachary, our server, was so friendly and made our dining experience even better.\n\nThank you, Zachary and Giancarlo's.","submittedDateTime":"2023-03-24T16:37:11Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"JaneM","isVip":null,"profileColor":"MUSTARD","initials":"JM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":228,"endIndex":240,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109973783-140110559924","text":"The restaurant had a positive atmosphere, wether you were there for a date or out with friends, there were rooms and areas that accommodated that all. The waiter was very polite and knowledgeable about the menu as well as the establishment. My food was SO good, the oysters were fresh, the Caesar salad was the best I have ever had , my steak was cooked to the perfect medium temp, the corn and crab ravioli had such good flavor and a little bit of a kick, the veggies were cooked perfectly and in a yummy sauce! As for drinks and dessert, my espresso martini was made perfectly and I loved the vanilla gelato; the key lime pie was very sweet and had a tartness to it that I didn’t quite love at first but went well with the whipped cream on top of it. I will definitely be back!","submittedDateTime":"2023-01-27T17:34:59Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":395,"endIndex":407,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://images.otstatic.com/prod1/53077197/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod1/53077197/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/53077197.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/53077197.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"108346-bc7d38939bac303812cd783ed1956afa","name":"Crab Crusted Salmon","description":"sauteed spinach citrus beurre blanc crispy parsnips mashed potatoes","reviewCount":5,"reviews":[{"reviewId":"OT-108346-2110009513-130195835923","text":"Giancarlo’s is always outstanding… it never disappoints! Our server, Austin, was excellent. He was attentive yet let us take our time enjoying our delicious lemon drop martinis before ordering. He explained the menu and knowledgeably answered any questions we had. Food arrived as we had ordered… my filet was a beautiful medium rare and my friend’s horseradish crusted salmon was cooked to perfection. This has been one of my favorite restaurants for many years, and will continue to be.","submittedDateTime":"2024-05-17T17:42:26Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":350,"endIndex":376,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109980184-190060348559","text":"Great location for dinner. Enjoyed the crab crusted salmon.","submittedDateTime":"2023-04-20T18:16:32Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"NeilM","isVip":null,"profileColor":"PLUM","initials":"NM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":39,"endIndex":58,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109976174-150018698625","text":"Server Shea was excellent! Veal Parm and Crab Crusted salmon were outstanding!","submittedDateTime":"2023-02-25T01:42:06Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"Fiebs","isVip":true,"profileColor":"ICECREAM","initials":"F","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":27,"endIndex":60,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109964404-150072727465","text":"The Meatball appetizer was amazing! I recommend the Mamacita cocktail as well. Our server, Brenden was attentive and very sweet. The crab crusted salmon was great as well!","submittedDateTime":"2022-10-01T19:59:29Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"ICECREAM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/56802695.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":133,"endIndex":152,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109962975-140111451734","text":"Omg will totally be back everything was fabulous! Our waiter Adam aka Ed Sheeran was amazing. We chose a $65.00 Chianti however a $120.00 bottle was brought thank god it was yummy lol!! Seriously the crab crusted salmon top shelf! Oysters wow!","submittedDateTime":"2022-08-24T17:55:29Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"AngelaD","isVip":null,"profileColor":"PUMPKIN","initials":"AD","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":201,"endIndex":220,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://images.otstatic.com/prod1/47416254/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod1/47416254/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/47416254.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/47416254.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"108346-fa69cdb3ad06e754a00f2828d10cf10c","name":"Chocolate Mousse Cake","description":"house made chocolate cake layered with dark chocolate mousse and salted chocolate crumbles","reviewCount":8,"reviews":[{"reviewId":"OT-108346-2110006770-130057203133","text":"Fantastic service and impeccable food. Don’t skip dessert it was delicious - chocolate mousse cake yum!","submittedDateTime":"2024-05-11T19:09:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"Melia123","isVip":null,"profileColor":"ICECREAM","initials":"M","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":77,"endIndex":98,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2110007096-140022180364","text":"We had a 7:45 reservation and arrived early. There was no seating for those waiting. The area around the reception area became crowded as people were waiting for their tables. The food was excellent . I ordered the cars I salad which was very tasty- loved the dressing and extra creamy feta cheese. My steak skewer pieces were done to perfection! Despite the time, the restaurant was very busy and noisy. Our chocolate mousse cake was delightful. We will certainly return in the future!","submittedDateTime":"2024-04-13T15:30:50Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"KathleenR","isVip":null,"profileColor":"MUSTARD","initials":"KR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":409,"endIndex":430,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2110006448-110093051101","text":"Usually we have a great experience. The steaks are always cooked to perfection. As was the case for this visit. The bread, which is usually our favorite part, tasted old and like it had been sitting out for a few days. The service was good. Our waitress refilled our drinks without us ever asking. The food did take quite a while to come out which was surprising considering there was so many empty tables. We got desert and decided to try the peanut butter cheesecake this time and it tasted like nothing. There was no flavor in any of the layers. You could barely taste peanut butter. We also got the chocolate cake which was delicious like always. All in all it was good- but not great like it usually is. It’s also insanely dark in there which I personally do not enjoy. Maybe a little more lighting would be a good idea.","submittedDateTime":"2024-04-06T16:42:35Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"Victoria","isVip":null,"profileColor":"ICECREAM","initials":"V","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":603,"endIndex":617,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109994522-150027285205","text":"Dinner with friends last night was wonderful- from the calamari appetizer and focaccia bread, to our entrees and the surprise chocolate cake to celebrate my recent retirement. Our server Hannah was attentive, she provided descriptions of the dinner specials and was just a delight! Once again, we thoroughly enjoyed our evening at Giancarlo’s and will be back soon!","submittedDateTime":"2023-11-22T12:52:04Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"KarenJ","isVip":null,"profileColor":"ICECREAM","initials":"KJ","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":126,"endIndex":140,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-108346-2109968923-150038094165","text":"Our server, Robin, was gracious and attentive; very friendly. The staff routinely came by to ensure that our water glasses were full. The timing of each course was perfect, not rushed, but there no long delay between each dish. The oysters were excellent! Carani and Caesar salads were delicious. All freshly made with the right amount of dressing. The seabass was piping hot and seared to provide that crisped side. The restaurant graciously provided us a complimentary chocolate mousse cake on celebration of a birthday with our party. Thank you, Giancarlos, for completing a wonderful birthday!","submittedDateTime":"2022-11-17T15:37:00Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"teeniebeenie","isVip":true,"profileColor":"ICECREAM","initials":"t","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":480,"endIndex":501,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/63772421.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/63772421.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/63772421.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/63772421.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"Florence Dining Room","diningAreaId":15863,"description":"For a formal dining experience, the Florence Dining Room is our upscale setting that is perfect for business meetings and intimate reservations. 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The menu’s even had that printed on them. Nice touch. Our waitress, Skye did a tremendous job!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"We are so glad you celebrated your Mom’s 90th birthday at Giancarlo’s! We are thrilled that Skye made your night memorable. 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Can’t wait to have you back!","responseDateTimeUtc":"2025-03-11T00:05:13Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-07T15:09:13Z","dinedDateTime":"2025-03-06T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110031993-180085114968","text":"My girlfriend and I were very happy with our dining experience. The entire hospitality team were wonderful and made my girlfriend’s birthday celebration special and memorable. We intend on coming back for another time and invite our friends to join us.\nBeautiful dining experience. Thanks","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Marcellus","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Marcellus, we appreciate the feedback! We're thrilled to hear that you and your girlfriend had a wonderful dining experience at Giancarlo's. We're glad we could make your girlfriend's birthday celebration memorable. We look forward to serving you again soon. Thanks again for your kind words.","responseDateTimeUtc":"2025-03-06T01:09:18Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-05T17:07:02Z","dinedDateTime":"2025-03-04T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110032256-170005198027","text":"We haven't been to this restaurant in a while and thought we would try it again. Wow! They really did a ton to this place! Looks beautiful and so well laid out! \nDinner was awesome and we'll definitely be back. Great server and ambiance!~ Happening place!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":44,"nickname":"Debbie","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/56779517.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello, Debbie! We are glad that you came back to Giancarlo’s! We are thrilled that you enjoyed your meal and the renovations. We look forward to welcoming you back soon!","responseDateTimeUtc":"2025-03-04T01:14:46Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-03T03:01:54Z","dinedDateTime":"2025-03-01T20:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110031064-170031267117","text":"We came to Giancarlo’s with my family. In town to attend accepted students day at University of Buffalo. The oysters were great. The pizza was delicious. The Caesar Salad was one of the best we ever had. We ordered the 32 oz bone in ribeye to share for 4 of us. Cooked medium rare perfectly and sliced for us to share. The steak was $89 and for that money we were expecting a top quality steak. This steak was chewy and grisly. Our family had to spit out many pieces it was not able to be chewed. I am not one of those people to complain and send it back. We just quietly sent it back uneaten and I was so embarrassed. I had high expectations exotically for the cost. My son’s girlfriend had been here before and had filet and said it was the best steak she ever had So we will not come back. The service was impeccable and the Au gratin was delicious.","rating":{"food":2,"service":5,"ambience":5,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":22,"nickname":"Pauline","metro":{"metroId":86,"displayName":"Naples","__typename":"Metro"},"initials":"P","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Pauline. We're happy to hear that you enjoyed our oysters, pizza, and caesar salad but very disappointed to hear about the ribeye. We take pride in our quality of steak so it is very disappointing to hear about your experience with our ribeye. We will review this with our head chef and suppliers to ensure we are only getting the best cuts available. \n\nWe're glad to hear that you found our service impeccable and the au gratin delicious. We understand your disappointment and just sent you a gift to your phone in hopes that you'll reconsider returning in the future. We'd love to have you with us again. - Giancarlo's Management Team","responseDateTimeUtc":"2025-03-04T01:32:05Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-01T13:25:43Z","dinedDateTime":"2025-02-28T17:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110032070-170105762347","text":"Food and service was excellent. Was a tad dark where we were seated. Had to use phone light to read menu.","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"AngelaK","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"AK","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Angela! We're thrilled to hear that you enjoyed our food and service at Giancarlo's. We're sorry if the lighting was a bit low, I will definitely relay this to the rest of the team. We hope to see you soon!","responseDateTimeUtc":"2025-03-06T01:06:52Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-05T15:56:47Z","dinedDateTime":"2025-02-28T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110031192-100023712550","text":"This was our second time visiting and we brought two friends who had never been. None of us were disappointed. Three of us had filets and the fourth had the crab crusted salmon. Dessert was on point too. Will be back again.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Joseph","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Joseph! We are thrilled you and your guests enjoyed the filets and crab crusted salmon. Your kind words mean a lot to us. See you again soon!","responseDateTimeUtc":"2025-03-04T01:38:47Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-28T03:49:03Z","dinedDateTime":"2025-02-27T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110032228-180229995008","text":"We go here occasionally for special occasions. High-end dining with excellent service and never disappoints. Atmosphere and staff are always welcoming and great for low-key celebrating","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jared","metro":{"metroId":3542,"displayName":"Upstate NY","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hey Jared, we are thrilled to hear that you enjoy your visits to Giancarlo's! We're glad we could make your celebrations memorable. Looking forward to your next visit!","responseDateTimeUtc":"2025-03-04T01:37:19Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-28T12:29:19Z","dinedDateTime":"2025-02-27T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108346-2110032050-150062829485","text":"Great food and service. We have been there several times. When we want to go somewhere special this is where we end up.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Patricia","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Patricia, we’re glad to hear that you enjoyed your meals and the service at Giancarlo's. Your kind words mean a lot to us. We're thrilled that you've been with us several times and that you find our place special. We look forward to serving you again soon!","responseDateTimeUtc":"2025-02-26T00:34:33Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-25T19:56:43Z","dinedDateTime":"2025-02-24T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":355,"page":1,"totalCount":3545,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"au"},"__OT_GA_DATA__":{"cd2":71,"cd12":"en","cd6":108346,"cd28":108346,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":1492,"cd76":1492,"cd3":3542,"cd19":3542,"cd78":1460,"cd5":1460,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
At the moment, there's no online availability within 2.5 hours of your request. Do you have another time in mind?
Booked 57 times today
Good for special occasions
Great for creative cocktails
Fancy
Our Sicilian Steakhouse is an original concept that celebrates the Sicilian-immigrant culinary experience. Referred to as the "original fusion cuisine," Sicilian food is a historical mosaic influenced by the various conquering nations. Traces of Greece, North Africa, Rome, the Middle East, Germanic nations, France, Spain, and Italy are evident in traditional Sicilian cuisine. At Giancarlo's, our love of history-rich Sicilian cuisine is combined with our interpretation of both the great American Steakhouse and the Neapolitan Pizzeria.
Reviews can only be made by diners who have eaten at this restaurant
4.8
4.8 based on recent ratings
4.8Food
4.8Service
4.8Ambience
4.5Value
Noise • Moderate
Loved For
Upstate New York
Steakhouse
Upstate New York
Most Booked
Western New York
Best Overall
Western New York
Best Food
Western New York
Best Service
Western New York
Best Ambience
Western New York
Best Value
Western New York
Hot spot
Western New York
Great for fine wines
Western New York
Romantic
Western New York
Lively
Western New York
Most Booked
Review summary
AI-generated from verified diner reviews
Giancarlo's is a standout dining destination in Buffalo, renowned for "phenomenal food" and "outstanding service." Guests rave about its consistent quality, from perfectly cooked steaks to delightful desserts. The welcoming atmosphere and attentive staff make every visit memorable. Ideal for special occasions, Giancarlo's promises a "wonderful experience" every time.
3,545 Reviews
OT
OpenTable Diner
New York City2 reviews
5.0
Dined 5 days ago
Overall 5
Food 5
Service 5
Ambience 5
Went for our Mom’s 90th birthday. The menu’s even had that printed on them. Nice touch. Our waitress, Skye did a tremendous job!
Giancarlo'sResponded today
We are so glad you celebrated your Mom’s 90th birthday at Giancarlo’s! We are thrilled that Skye made your night memorable. Can’t wait to have you back!
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OT
OpenTable Diner
New York City1 review
5.0
Dined 5 days ago
Overall 5
Food 5
Service 5
Ambience 5
Excellent experience for a family dinner. Food was amazing and our server Frank was personable and knowledgable. Out of town family said they would drive back to Buffalo to go here again
Giancarlo'sResponded 2 days ago
We appreciate the review! We are glad that Frank was able to make your experience special and that everyone enjoyed their time. We look forward to serving you again soon!
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M
Michelle
New York City1 review
4.0
Dined 7 days ago
Overall 4
Food 5
Service 5
Ambience 5
Celebrating our anniversary, was looking for a good restaurant. OMG, The food service everything was so amazing. This is the best meal we've ever eaten. We definitely be coming back.
Giancarlo'sResponded 2 days ago
Thanks for the review, Michelle! We're thrilled to hear that you chose Giancarlo's to celebrate your anniversary! We are glad that you enjoyed everything. Can’t wait to have you back!
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M
Marcellus
New York City7 reviews
5.0
Dined on 4 March 2025
Overall 5
Food 5
Service 5
Ambience 5
My girlfriend and I were very happy with our dining experience. The entire hospitality team were wonderful and made my girlfriend’s birthday celebration special and memorable. We intend on coming back for another time and invite our friends to join us.
Beautiful dining experience. Thanks
Giancarlo'sResponded 7 days ago
Hi Marcellus, we appreciate the feedback! We're thrilled to hear that you and your girlfriend had a wonderful dining experience at Giancarlo's. We're glad we could make your girlfriend's birthday celebration memorable. We look forward to serving you again soon. Thanks again for your kind words.
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D
Debbie VIP
New York City44 reviews
5.0
Dined on 2 March 2025
Overall 5
Food 5
Service 5
Ambience 5
We haven't been to this restaurant in a while and thought we would try it again. Wow! They really did a ton to this place! Looks beautiful and so well laid out!
Dinner was awesome and we'll definitely be back. Great server and ambiance!~ Happening place!
Giancarlo'sResponded on 4 March 2025
Hello, Debbie! We are glad that you came back to Giancarlo’s! We are thrilled that you enjoyed your meal and the renovations. We look forward to welcoming you back soon!
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P
Pauline VIP
Naples22 reviews
3.0
Dined on 28 February 2025
Overall 3
Food 2
Service 5
Ambience 5
We came to Giancarlo’s with my family. In town to attend accepted students day at University of Buffalo. The oysters were great. The pizza was delicious. The Caesar Salad was one of the best we ever had. We ordered the 32 oz bone in ribeye to share for 4 of us. Cooked medium rare perfectly and sliced for us to share. The steak was $89 and for that money we were expecting a top quality steak. This steak was chewy and grisly. Our family had to spit out many pieces it was not able to be chewed. I am not one of those people to complain and send it back. We just quietly sent it back uneaten and I was so embarrassed. I had high expectations exotically for the cost. My son’s girlfriend had been here before and had filet and said it was the best steak she ever had So we will not come back. The service was impeccable and the Au gratin was delicious.
Giancarlo'sResponded on 4 March 2025
Thanks for visiting us, Pauline. We're happy to hear that you enjoyed our oysters, pizza, and caesar salad but very disappointed to hear about the ribeye. We take pride in our quality of steak so it is very disappointing to hear about your experience with our ribeye. We will review this with our head chef and suppliers to ensure we are only getting the best cuts available.
We're glad to hear that you found our service impeccable and the au gratin delicious. We understand your disappointment and just sent you a gift to your phone in hopes that you'll reconsider returning in the future. We'd love to have you with us again. - Giancarlo's Management Team
Is this helpful?
AK
AngelaK
New York City1 review
5.0
Dined on 28 February 2025
Overall 5
Food 5
Service 5
Ambience 4
Food and service was excellent. Was a tad dark where we were seated. Had to use phone light to read menu.
Giancarlo'sResponded 7 days ago
Thanks for the feedback, Angela! We're thrilled to hear that you enjoyed our food and service at Giancarlo's. We're sorry if the lighting was a bit low, I will definitely relay this to the rest of the team. We hope to see you soon!
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J
Joseph
New York City6 reviews
5.0
Dined on 28 February 2025
Overall 5
Food 5
Service 5
Ambience 5
This was our second time visiting and we brought two friends who had never been. None of us were disappointed. Three of us had filets and the fourth had the crab crusted salmon. Dessert was on point too. Will be back again.
Giancarlo'sResponded on 4 March 2025
Thanks for the feedback, Joseph! We are thrilled you and your guests enjoyed the filets and crab crusted salmon. Your kind words mean a lot to us. See you again soon!
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J
Jared
Upstate NY1 review
5.0
Dined on 27 February 2025
Overall 5
Food 5
Service 5
Ambience 5
We go here occasionally for special occasions. High-end dining with excellent service and never disappoints. Atmosphere and staff are always welcoming and great for low-key celebrating
Giancarlo'sResponded on 4 March 2025
Hey Jared, we are thrilled to hear that you enjoy your visits to Giancarlo's! We're glad we could make your celebrations memorable. Looking forward to your next visit!
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P
Patricia
New York City1 review
5.0
Dined on 25 February 2025
Overall 5
Food 5
Service 5
Ambience 5
Great food and service. We have been there several times. When we want to go somewhere special this is where we end up.
Giancarlo'sResponded on 26 February 2025
Hi Patricia, we’re glad to hear that you enjoyed your meals and the service at Giancarlo's. Your kind words mean a lot to us. We're thrilled that you've been with us several times and that you find our place special. We look forward to serving you again soon!
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FAQs
Giancarlo's is rated 4.8 stars by 3545 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.