Gather

Review summary

1. R

   Robert

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I made reservations for a party of six. I tried to contact the restaurant by phone prior to arrival to ask about their corkage policy. Nobody answered the phone. My calls went to voicemail. When we arrived on time, our table was not ready. We had to wait about 15 minutes to be seated. Once seated service at our table was very slow in coming to greet us and to take our drink orders. The same slow tempo of service was experienced throughout our stay. On two occasions, we had to remind our server of orders that we had placed, but not delivered to our table. Having said that, the purpose of this meal was to “gather” with friends and so the delays and slow service were not detrimental to the evening. However, the restaurant is quite loud and normal conversation was difficult. On the plus side, the caliber of the food was Q uite good and the portions were fair for the price. Two of the people in our party ordered pizzas and they both reported that they were very good pies. My wife and I decided to return to Gather to try other menu items that we were interested in, but didn’t order during the group meal. In summary, I’d recommend this restaurant for couples or parties of four max if conversation is a key objective of your get together and pace of service is not a criteria.
   

   GatherResponded 2 days ago

   Thanks for the feedback Robert. We apologize for the delays you experienced and the noise levels. We're glad that you returned to try more items from our menu and we hope to provide a smoother experience next time! Please feel free to ask for Lucy and we'll be sure to get you a quiet table and the Gather experience you deserve!
   

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2. m

   minda

   San Francisco

   30 reviews

   4.0

   30 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Gather has changed a lot from when I started going there, but it's still nice as a pizza/burger place, and I had a wonderful and delicious vegan, GF grain bowl, so still has some of it's old style as well.
   

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3. C

   Chandu

   San Francisco

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, ambience and service were all great. Would definitely recommend for a nice brunch.
   

   GatherResponded 2 days ago

   Thanks for leaving a 5-⭐️ review Chandu! We hope to see you again soon!!
   

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4. R

   Rod

   Sacramento

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always look very going to Gather! Staff are so courteous always! Brought a couple of friends it was their first time at Gather!
   

   GatherResponded 2 days ago

   We're so glad you enjoyed Gathering with friends & thank you for taking the time to leave a review!
   

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5. K

   Kathryn

   San Francisco

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service - very professional staff - really enjoyed the evening
   

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6. M

   Melissa

   San Francisco

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We held our (small) year end gathering here and everyone was fantastic. We ended up with a few more people than expected and the staff graciously accommodated us anyway. Food was good, service excellent
   

   GatherResponded on 8 December 2024

   Thanks for the feedback Melissa! We're thrilled to hear that you and your guests had a great experience at Gather and hope to see you all again soon!
   

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7. N

   Nicolas

   VIP

   Washington DC

   1 review

   1.0

   1 review

   Dined on 2 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I reserved a table at 8.15pm, cause it was open as a slot. When I came to the restaurant, it was closed. I suppose they had less customers so they just closed the whole restaurant and left me and my family outside. When we tried to come in some staff was there but no one came out to explain. When I called them on the phone they did not pick up. I will never come back to a restaurant that treats their customers this way.
   

   GatherResponded on 8 December 2024

   Hi Nicolas, we sincerely apologize for your experience. We value your time and trust in choosing our restaurant, and we're sorry that this visit did not meet your expectations. Our restaurant has a 15-minute grace period for all reservations, giving our 8:15pm reservations time to arrive before we close at 8:30pm, however this does not excuse leaving you and your family feeling unwelcome. Again, I apologize for this experience and appreciate your feedback, as it helps us improve. We hope you consider giving us another chance to make this right.
   

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8. C

   Carol

   San Francisco

   20 reviews

   5.0

   20 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, relaxed atmosphere, friendly service. Recommend!
   

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9. L

   Linnea

   VIP

   San Francisco

   11 reviews

   2.0

   11 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The restaurant was short staffed so there was a long wait before anyone came to our table, even to give us water. Once our order was taken, our drinks didn't arrive until we asked about them after our dinner arrived. It was slow getting our check, too. We were also unhappy with the food. Our granddaughter asked for her hamburger to be medium rare, but it was so rare that she cut out the center and couldn't eat much of it. The crust on the pizza I ordered to share with my daughter was under cooked, too, and the crust was doughy. My husband ordered a bowl of soup and a salad, my granddaughter ordered a burger, my daughter and I shared a small pizza and Caesar salad and she ordered a cup of soup. With drinks and a tip, our bill came to over $200 for a mediocre dinner so it was not a good value either. We'd had other good meals at Gather in the past, so it was very disappointing.
   

   GatherResponded on 8 December 2024

   Hi Linnea, we’re sorry to hear about your recent experience at Gather. It’s disappointing that our service and food fell below our usual standards, especially given your previous positive visits. We apologize for the delays, food preparation issues, and overall dissatisfaction. Your feedback is invaluable and will be shared with our team to ensure immediate improvements. Please ask for Lucy next time you're in and we'll make this right!
   

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10. S

    Samantha

    Austin

    1 review

    5.0

    1 review

    Dined on 30 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Quick service, very nice and attractive. Food was delicious, fresh, and well priced
    

    GatherResponded on 8 December 2024

    Thank you for taking the time to share your experience with us Samantha. We're so glad you had a great time and hope you visit again soon!
    

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