Gaston's Italian Steakhouse

Review summary

1. K

   Kimberly

   VIP

   Richmond

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience. Our waiter was very attentive and pleasant. The meal was outstanding. We ordered multiple dishes and they were all excellent.
   

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2. R

   Roberto

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gaston really outdid himself with this place. Amazing through and through
   

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3. V

   Victoria

   VIP

   Richmond

   26 reviews

   5.0

   26 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took my mom here for her birthday and it was delightful. The service was excellent and the food delicious. It’s a high end vibe but not stifling.
   

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4. M

   Matthew

   Wilmington

   6 reviews

   2.0

   6 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   We had a very poor experience last night for date night. The pacing of the meal was way off, we were seated and ordered apps and drinks, then it seemed like a while before our server came to take our entree order. Two tables were seated 10 mins or more after us (a 5 top and a 2 top) and they received their entrees at least 10 minutes before we did. My wife ordered lobster ravioli, and it was good. I ordered the seafood pasta and when I received the dish the plate was cold, and the seafood was lukewarm. My pasta was piping hot, but the seafood was almost room temp. I am not going to mess with seafood that isnt cooked properly, so I let the server know, he was very apologetic, and said he would take care of it. A couple minutes later my plate came back out, and all they did was add some sauce to the top of the seafood to warm it up. For a place that has a dresscode, tickets in the $150-200 range for two, etc. I was quite disappointed that they wouldn't care enough to ensure my seafood was hot. I asked for the plate to be taken off the bill and we just paid and left. I was not really in the mood to ask for the manager, but I was surprised that they didn't come over to apologize or see if there was anything they could do to make it right. They weren't overly busy, and a minute or two of "Hey we are really sorry, this is not the quality that we strive for" would have been good enough to make me feel like they care about their brand and customers. They are probably making enough money and having enough good experiences that mine is likely an outlier.
   

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5. M

   Mark

   VIP

   Richmond

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, terrific service. Their veal chop has to be tasted to be believed. Every meal was delicious, and the service was outstanding.
   

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6. J

   Jason

   VIP

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding as always, thank you! Gaston and his staff deliver incredible food and service, always a treat.
   

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7. B

   Bob

   VIP

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous menu, great staff, and took us back to our trips to Italy! Could not ask for a more relaxing evening!
   

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8. P

   Pace

   VIP

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the service was superior.!!My new favorite restaurant in Virginia Beach. ❤️
   

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9. OT

   OpenTable Diner

   Richmond

   6 reviews

   5.0

   6 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a lovely dinner at Gaston’s on a Saturday evening. The service was great and the food was incredible. We’ll definitely be back soon!
   

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10. R

    Ralph

    Richmond

    31 reviews

    5.0

    31 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food and service. Pleasant atmosphere. No complaints at all.
    

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