Frontier

Review summary

1. K

   Karen

   Chicago12 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first visit, and I will be going back! My server was attentive and great at explaining the dishes.
   

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2. S

   Sherman

   Chicago2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place the food and atmosphere is amazing....
   

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3. D

   D

   Las Vegas1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Smoke sessions are always fun and exciting. Great good and great people! Chef Jup is AMAZING!
   

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4. A

   Abbey

   San Francisco1 review

   2.0

   Dined on 26 February 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   A classic bait and switch restaurant. Food was decent, nothing over the top. Make sure to ask for a physical copy of your bill before you pay. Our server only brought the machine, which did not show they had already added the “suggested 20% gratuity”. On top of which, they ask you to tip again before you pay! If you’re going to be shady and sneak a gratuity on the bill already, don’t add another tipping option. And to be clear, it is not stated in a clear way that they add the 20%. Of course they no longer have a physical menu, just a QR code. Finding the “suggested 20% gratuity” message involves scrolling down to the very bottom of a webpage past all the menu items. I wouldn’t recommend this place.
   

   FrontierResponded on 28 February 2025

   So sorry for any confusion. Thanks for your feedback. We actually mention the 20% Suggested Gratuity on the website, the menus & Opentable as well. If you were overcharged please reach out & we will make it right. Thanks
   

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5. M

   Megan

   Chicago11 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was great! Food is always delicious if not a bit overpriced. There was a clogged toilet in the bathroom, but not their fault.
   

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6. OT

   OpenTable Diner VIP

   Chicago4 reviews

   2.0

   Dined on 20 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   TLDR: nice ambiance, mediocre food, poor service that ABSOLUTELY does NOT merit the forced 20% gratuity. Read the fine print before booking a reservation here. If you happen to stumble into the withered husk of what was once a revered staple on Milwaukee you’d be disappointed with what you find. As an infrequent patron of Frontier the allure of what made this place great seemed to have gone dry like the beer taps. The initial greeting by the hostess was warm, friendly and accommodating. But the illusion of a welcoming environment was slowly shattered throughout the night by a rather unwelcoming server. From the moment when the group sat down we felt rushed to place our order. It all came to a head when we were asked to leave around 9:20pm, with glasses still half full of beer. Our server rudely informed us that the close times have changed and we were 20 minutes passed closing. When shown the Google listing showing a 10pm closing time, the response was “well the new time is 9pm”. To add insult to injury. Frontier now automatically assumes that service merits 20% gratuity. Yes, food service workers absolutely deserve this and more if possible but absolutely NOT in this case, especially when it’s forced and undeserving. For Frontier management if you’re reading this: a simple hospitality lesson for your wait staff to not rush customers would go a long way for repeat business.
   

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7. E

   Erin

   Chicago2 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My boyfriend and I went to the Gator Dinner experience and had a fabulous time. Be aware that the tables are setup family style so you will be sitting with other guests, but it adds a bit to the experience if you are ok with being social
   

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8. J

   James

   Chicago1 review

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and left extremely full! We went for the Gator dinner and was a magical experience
   

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9. A

   Amy VIP

   Chicago23 reviews

   4.0

   Dined on 20 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Vey fun spot with a few unusual items to try. Service staff is terrific, and the vibe is really fun. Portions are large and many items are great for sharing. Fried chicken sandwich is exceptional and can feed 2 easily. Will be back for brunch !
   

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10. C

    Charles VIP

    Chicago4 reviews

    5.0

    Dined on 20 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a time‼️ Best char grilled oysters‼️ The waygu ribs are PHENOMENAL
    

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