Fred's

Review summary

1. P

   Patricia

   VIP

   Columbus

   42 reviews

   5.0

   42 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fred’s is our family’s favorite restaurant in Cancun for many reasons. The food, service & setting are consistently outstanding. Great cocktails.
   

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2. R

   Rosye

   VIP

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food never disappoints! Waiters were fantastic. Jorge in particular!
   

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3. J

   Josh

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about our visit to Fred's was perfect. From the attentive manager to our waiter Raul, the service was impeccable. The food was great and they were very accommodating of daughters' gluten allergy.
   

   Fred'sResponded 3 days ago

   We are delighted to hear that you had an amazing birthday at Fred's and that our staff provided you with the best service. Thank you for recommending us, and we look forward to seeing you soon.
   

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4. A

   Aimie

   San Francisco

   50 reviews

   2.0

   50 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We had high expectations based on reviews but were left a bit disappointed. For the price, the food did not meet expectations. Most dishes came out cool. The standout was the grilled Branzino. Our server Dennis was good but he was busy running throughout. The atmosphere on the outside patio under the gazebo was private and quiet. It was a nice setting. I had requested to celebrate a birthday in advance but our server was not informed so we had to request this at the end of the meal. Overall not worth the price in our experience.
   

   Fred'sResponded 3 days ago

   We sincerely regret that your experience was not perfect. We value your feedback and would like to know more details to address any specific issues you experienced. We are committed to providing exceptional service, and your feedback is essential to improving. Would you be so kind as to share your contact information via direct message to better understand the details of your experience?
   

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5. K

   Kevin

   Cancun

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Indeed they had Attentive service. The Food is Overrated. Ambience was loud and loud music detracted from the dining experience.
   

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6. F

   Fernando

   Cancun

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Fue mucho ruido y muy poca luz. La comida llego excelente, la vista preciosa y el servicio super respetuoso.
   

   Fred'sResponded 3 days ago

   We are pleased to know that you enjoyed an extraordinary evening in the company of your loved ones. It is an honor for us to serve you and offer you as much fun as possible, come back soon to continue having fun together!
   

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7. MS

   MaribethS

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   over priced with terrible coconut nut deserts that they have sitting on a little palm tree and walk around proudly with it lol the trio plates of seafood are 235$ each. the cocktails taste great, but lack simple thing like cherries on top or pineapple on piña colada. 6/10 is my rating!
   

   Fred'sResponded 3 days ago

   We sincerely regret that your experience was not perfect. We value your feedback and would like to know more details to address any specific issues you experienced. We are committed to providing exceptional service, and your feedback is essential to improving. Would you be so kind as to share your contact information via direct message to better understand the details of your experience?
   

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8. R

   Rebecca

   VIP

   Fort Lauderdale

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Music was very loud, food was cold and tasteless. Was very rushed from the time we sat down and it was do dark we couldn't see the menu Server was ok. The drink was the best thing.
   

   Fred'sResponded 3 days ago

   We sincerely regret that your experience was not perfect. We value your feedback and would like to know more details to address any specific issues you experienced. We are committed to providing exceptional service, and your feedback is essential to improving. Would you be so kind as to share your contact information via direct message to better understand the details of your experience?
   

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9. A

   Aman

   VIP

   Seattle

   11 reviews

   4.0

   11 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service, view and delicious food. Restaurant is on the water which gives you a great sunset view. Lucky enough we got to see an alligator while sitting outside. Great vino listing but on the higher price range. Menu has a great variety of options. We tried the fish and coconut ceviche each had their own unique flavors. My favorite was the tempura tuna and it came with a yummy spicy sauce and was mouth watering. Salmon tacos were good as well. Dessert was the tsunami tiramisu which was presented in a unique style. It was yum. Service was exceptional, we were greeted by David at the front desk who was professional and friendly. Through out dinner the managers came and checked on us which made the dinning experience great.
   

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   Fred'sResponded 3 days ago

   We are pleased to know that you enjoyed an extraordinary evening in the company of your loved ones. It is an honor for us to serve you and offer you as much fun as possible, come back soon to continue having fun together!
   

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10. A

    Azim

    Dallas

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Smelled horrible - it was not the ocean it was pure sewer. Food was meh, not worth the price and the service was none existent. Saw the waitress once, other than that it was a rotating crew of people who felt the need to endlessly change plates and silverware even though our food had not even come out. Wife had the salmon, not sure it was salmon… again meh.
    

    Fred'sResponded 3 days ago

    We sincerely regret that your experience was not perfect. We value your feedback and would like to know more details to address any specific issues you experienced. We are committed to providing exceptional service, and your feedback is essential to improving. Would you be so kind as to share your contact information via direct message to better understand the details of your experience?
    

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    Report