Fountain Lounge

Fountain Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Doug

   Seattle2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Super slow service...and $18 glass of wine to boot
   

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2. J

   Joseph VIP

   Chicago10 reviews

   4.0

   Dined on 4 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   For quick bite very good , service is great and food comes out quick
   

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3. d

   daniel VIP

   New Orleans13 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I eat at this restaurant about once a month. Is there any way to expand the menu ? The hangar steak were good. The rib eye is way too much to spend given steak prices at the steakhouses in the area.
   

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4. J

   Jacob

   Baton Rouge1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Edward was fantastic. A great host and waiter for my family and me. When he realized it was my daughter’s birthday, he went straight to the piano to play songs for her. It was a great memory for my family.
   

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5. S

   Shannon

   New Orleans6 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service as usual. Sam, the manager, was engaging and attentive. Jimmy, the waiter was wonderful. Can't wait to go back
   

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6. K

   Karla

   Minneapolis6 reviews

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambience were excellent. Hostess was amazing
   

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7. S

   Shannon

   New Orleans6 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff and good food!! In a historic and beautiful hotel!!
   

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8. B

   Brandon

   New Orleans1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   This was not a great experience. Service was slow despite the restaurant being mostly empty. We ordered an appetizer and asked to start with their beat salad. Took forever to come out and then they brought everything out at once - app, salad, and entrees. Paid a lot to be very disappointed. For a Valentine’s Day dinner you would think they would be better prepared.
   

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9. J

   Jenny VIP

   New York City11 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we walked into the Fountain Lounge at the Waldorf Astoria in New Orleans, the service was outstanding. It’s rare to have an experience where every team member you encounter is exceptional, but this was one of those rare instances. The staff went above and beyond, creating a seamless and memorable evening. A special thank you to Liam (Host), Thedriana (Server), Ronnie (Food Runner), and Eddie (Server) for their attentiveness and hospitality. Their service truly elevated the experience. The live music added to the ambiance, and the atmosphere exuded understated elegance—classic New Orleans charm at its finest. Whether you’re stopping in for a drink or a full meal, this is a spot worth visiting for both its refined setting and impeccable service. Highly recommend!
   

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10. J

    John VIP

    New Orleans8 reviews

    4.0

    Dined on 19 January 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    It took too long to place a drink order and be served.
    

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