Foodcraft Coastal

Review summary

1. H

   Heather

   Indiana

   12 reviews

   5.0

   12 reviews

   Dined on 22 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere! Our server, Evan, was great!! Limited food options but we enjoyed the food we did get.
   

   Foodcraft CoastalResponded on 27 October 2024

   Hey Heather, Thank you for taking the time to leave us this valuable feedback. We're thrilled to hear that you enjoyed our atmosphere and service. We strive to provide a variety of options for our guests, and we'll certainly take your comments into consideration. We appreciate your feedback and look forward to welcoming you back to Foodcraft Coastal soon! Best, The Management Team
   

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2. M

   Matt

   Chicago

   1 review

   3.0

   1 review

   Dined on 20 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Server did not seem interested in being friendly except when blue angels flew by or when we ready to pay check. Parts of my meal (tortellini) were warm to cold while fish was warm. Seemed like it sat for a bit. Wife’s crab cake seemed mushy but that may just be the style.
   

   Foodcraft CoastalResponded on 27 October 2024

   Hey Matt, We're sorry to hear that your experience at Foodcraft didn't meet your expectations. We strive to provide friendly and attentive service to all our guests, and we apologize if we fell short this time. We're also sorry to hear about the issues with your meals. We'll definitely look into these matters and make sure to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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3. M

   Marci

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined on 13 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loren is a great waitress, service she provides is top notch! We love that we can make a reservation and not fight the crowds. Great views and food.
   

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4. J

   John

   Houston

   24 reviews

   5.0

   24 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outside patio dining was nice tonight and food was delivered quickly and service was excellent
   

   Foodcraft CoastalResponded on 27 October 2024

   Thanks for the review, John! We're thrilled to hear you enjoyed your outdoor dining experience at Foodcraft. It's wonderful to know that our service met your expectations, and you found our food delivery quick and excellent. We strive to provide a 5-star experience for all our guests. We look forward to serving you again soon.
   

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5. M

   Matt

   Memphis/West TN

   11 reviews

   3.0

   11 reviews

   Dined on 13 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Seemed to be understaffed and things appeared to be a bit chaotic. Food was great though!
   

   Foodcraft CoastalResponded on 27 October 2024

   Hi Matt, Thank you for taking the time to share your experience at Foodcraft. We're thrilled to hear that you enjoyed our food. However, we're sorry to hear that you felt our service could have been better. We strive to provide efficient and friendly service to all our guests, and we apologize if we fell short during your visit. We appreciate your feedback and will certainly work on improving our service. We hope to see you again soon for a more seamless dining experience. Best, The Management Team
   

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6. OT

   OpenTable Diner

   Houston

   1 review

   5.0

   1 review

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat outside and watched the sunset! It was gorgeous. Jamie was our waitress and she was delightful. We ordered the wedge salad, fried green tomatoes, oysters , and stuffed jalapeños. There was enough to share, and it was all great. I would go back and recommend this place to others.
   

   Foodcraft CoastalResponded on 27 October 2024

   Hello! We're thrilled to hear that you enjoyed your time at Foodcraft, especially the sunset view and all the food! It's wonderful to know that our fried green tomatoes, oysters, and stuffed jalapeños hit the mark. We strive to provide a variety of options for our guests and it's great to know we hit the mark for you. Your kind words mean a lot to us and we're grateful for your recommendation. We look forward to welcoming you back soon! Best regards, The Management Team
   

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7. M

   Matt

   Memphis/West TN

   11 reviews

   5.0

   11 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, food, and service. The Al BBQ Fried Oysters and the Fish and Chips were delicious. Highly recommend!
   

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8. T

   TD

   Alabama

   1 review

   5.0

   1 review

   Dined on 3 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent. Service was phenomenal, they handled our big party with 2 toddlers without issue, and were extremely accommodating for their toddler diets. The food was perfectly prepared and tasted amazing. Would absolutely comeback in the future.
   

   Foodcraft CoastalResponded on 11 October 2024

   Hey TD, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had an excellent experience at Foodcraft. We always strive to provide exceptional service and delicious food, and we're glad to know we hit the mark for you. We look forward to welcoming you back in the future. Thanks again for your kind words!
   

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9. OT

   OpenTable Diner

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to enjoy the views and have some delicious seafood .
   

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10. J

    Jay

    Alabama

    1 review

    2.0

    1 review

    Dined on 21 September 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    Ambiance is unmatched on the water. Service was a bit spotty with wait times. Overcooked steak twice, ordered medium rare and came out medium well. Second steak came out just the same.
    

    Foodcraft CoastalResponded on 26 September 2024

    Hey Jay, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our ambiance. We're sorry to hear about the inconsistencies in your service experience, we always aim to deliver a great experience. We appreciate your comments and will certainly use them to improve. We hope to welcome you back to Foodcraft soon for a more seamless experience. Best, The Management Team
    

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