Fogo de Chao - Richmond

Review summary

1. OT

   OpenTable Diner

   Washington DC

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   All of the meat was way overcooked. We got sat in the corner where the servers bypassed our table, we had to wave them down to get served. The waitresses seemed to have too many tables to keep up. Would recommend Texas De Brazil right across the street.
   

   Fogo de Chao - RichmondResponded 5 days ago

   We regret that your experience did not meet expectations. Our team is committed to ensuring attentive service and properly cooked cuts, and it's disappointing to learn this was not the case. We'd love the chance to address your concerns and improve your experience. Please reach out to us through our website contact form. Thank you.
   

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2. MB

   MonicaB

   VIP

   Richmond

   16 reviews

   2.0

   16 reviews

   Dined on 28 February 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The service was wonderful! But that’s not the way a Brazilian steakhouse works. The variety of meat was poor, and we had to wait a unreasonable amount of time for the meat to come to our table. I think that happens when the owners have no idea how a real Brazilian steakhouse works
   

   Fogo de Chao - RichmondResponded 5 days ago

   We’re glad to hear you found our service wonderful. It's concerning that the variety and timing of our cuts didn’t meet your expectations of a churrasco experience. Please contact us via our website so we can address your concerns and work toward a better experience. Thank you.
   

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3. A

   Art

   Richmond

   1 review

   5.0

   1 review

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Did a Carnivale bar experience with drinks and apps. Excellent all-around, especially service. Would definitely do it again. Kudos to our servers Mari, Jackie and Scinti
   

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4. E

   Estervin

   Richmond

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meats and sides. Great place for date night
   

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5. A

   Anardo

   Unspecified

   1 review

   5.0

   1 review

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give this wonderful establishment 10 STARS I would. Plenty of room in an open dining space, the lighting, decor & light tone of upbeat Brazilian music creates the perfect atmosphere. Everyone on the staff was extremely helpful and kind. Even with a full floor of guests, my wife and I felt like VIPs! I would like to send special thanks to Jacqueline, Tina, Cristina, & Jayda for their superb level of hospitality. Everything that went from my plate to my taste buds was nothing short of breathtaking. Complements to the Back of the House Staff. Absolutely amazing experience.
   

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6. G

   Gerald

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Hostess was very nice and seated us at a table where my broken arm would not get banged. The meats were delicious, but I did have to ask for specific cuts because we were always getting the same 3. I liked the omelette option at the brunch and the mimosa was really well made. Continue to deliver a consistently good experience.
   

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7. G

   Giovanni

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Honestly….id eat here again. The service wasn’t as attentive as I would have liked but it was Valentine’s Day weekend so it’s expected. The salad bar was plentiful, fresh and very satisfying. The food was delicious. All of my party ordered the “experience”. We were not disappointed.
   

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8. C

   Chris

   Washington DC

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   So when I got there it was crowded full of people waiting at the door should’ve been a little organized to get to host. It took 30min to get my drink’s for me and my lady and if your doing the all you can eat meats don’t sit in the back room nobody came really back there but two people with damn chicken and short rib I had to ask the waiter can you send someone back there cause they all in the front with everything. But the meats was seasoned that’s a plus and drinks was good as well just need better sides and if anybody is willing to try them tell them you want to be in the front cause I will never do that back room with that awful service and seeing people out in the front of the salad bar getting the best experience
   

   Fogo de Chao - RichmondResponded on 18 February 2025

   We regret to hear about your experience with us, Chris, and we appreciate your feedback. Providing attentive service and a seamless dining experience is important to us. Our team would like to discuss your visit further and work toward enhancing your experience. Please reach out through our website contact form. Thank you.
   

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9. J

   Jeron

   Raleigh

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Entire Experience Was Amazing.! The Food, The Service, I Have No Complaints.
   

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10. J

    Jacoba

    Richmond

    1 review

    5.0

    1 review

    Dined on 15 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3

    The food was delicious, and the service was friendly despite how busy it was for Valentine’s Day. The restaurant was quite packed, which made it feel a bit tight, but that’s understandable on such a popular night. I’ll definitely return when it’s not as busy to fully enjoy the experience!
    

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