Fogo de Chão - Oak Brook

Review summary

1. E

   Eduardo

   Chicago

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall a good a experience except for the wait time. Do recommend for the variety of foods they have and good ambience.
   

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2. A

   Aurelio

   Chicago

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   Never walked into a fogo and it be so crowded. Not the experience I was used to. Really disappointed for our valentines weekend
   

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3. K

   Kim

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love ❤️ Fogo de Chao but what needs to change is the wait time to get seated at a table. It's chaotic the area where you wait for a table is too small for the amount of people there waiting to be seated.
   

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4. M

   Maria

   Chicago

   17 reviews

   4.0

   17 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We love going to Fogo, even just for bar bites and drinks. Services is always good. But one thing they need to work on is reservation time. We waited a little over an hour for our reservation.
   

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5. A

   Armando

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Mal espero más de una hora una mesa con reservación y cuando me tocó camine con la señorita para la mesa me dijo la señorita espera unos minutos en lo que la limpian espere un lado de la mesa y en eso llegó alguien más de las trabajadoras y le dio la mesa que estaba esperando a alguien más y me quedé ahí a un lado como un estúpido creo que eso no estaba bien tiene. Que tener más comunicación un súper mal servicio la verdad primera y última vez que vuelvo a ir súper mal
   

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6. B

   Brianna

   VIP

   San Francisco

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   It was busy as expected. However no excuse to be serving raw meat. We got raw bacon wrapped steak TWICE and raw top sirloin despite asking for medium well. My meat was raw with a very light brown sear and blood still on the inside. I told a waitress and she said “okay” so not sure what that meant but raw meat is a no no. They’re going to get someone sick!!! Also noted in my reservation I had a banana allergy and they still brought the caramelized bananas or plantains whatever they are to my table. Even i reminded them of my allergy the waiter who was dropping them off looked annoyed… Not worth the money we paid! They could’ve done better
   

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7. J

   Jennifer

   VIP

   Chicago

   37 reviews

   1.0

   37 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I rarely leave a bad review. I understand it is Valentine’s Day weekend. However, for $65 per person I felt the need to make a comment. Our reservation was for 3:15. We were seated promptly. We were greeted by our server promptly. It pretty much went downhill from there. Many items were not labeled or mislabeled at the salad bar. The people who brought out the food on skewers were few and far between. The portions they were providing were practically slivers of meat. So we would wait long periods of time between when someone would show up with food and receive a very small portion. We waited about half an hour for 4 iced teas. 3 showed up at the table. The 4th one finally arrived and then it would take time to get refills on iced tea and/or water. For the first hour all 5 people in our party had their green cards turned up and only 2 skewer people visited our table. We told our server about this twice and the frequency did not change. The mashed potatoes that were brought to the table were swimming in a pool of butter. The polenta was hard, dry, and cold. We were celebrating 2 birthdays and were told that each celebrant would receive a complimentary dessert. It took a long time for the dessert to arrive at the table. The crème brûlée did not have a hard shell. It seemed to have been sitting somewhere for a length of time. In the end we were charged for the desserts. That had to be corrected. It was corrected on the bill after asking. Our seat was near the door and the wine cabinet. A member of our party had to move twice so that servers could access the wine cabinet. People in our party who were sitting in the aisle had people who were waiting for their tables hovering over them. All in all it was a horrible experience. Not worth $65 per person and we will not be returning.
   

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8. M

   Maquil

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was bad. Process of the food was not explained properly.
   

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9. M

   Manuel

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Anna and the other staff were amazing, I highly recommend going to this location! 10 out of 10 so amazing! Someone got engaged as well, go check it out you’ll love it!
   

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10. Z

    Zoe

    Chicago

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    The service was less than what it normally is. I also had to wait 20 mins for my table when I had a reservation. The wait times between food and drink delivery were also very long.
    

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