Fogo de Chao - North Irving

Review summary

1. C

   Carlos

   Dallas1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not busy at the time but the service was terrible. Waiting for service at the table. Many waitress asking for the check in my opinion unconventional way to left customers to enjoy of celebrate the special occasion.
   

   Is this helpful?

2. P

   Phil

   Dallas9 reviews

   4.0

   Dined on 22 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was fantastic, Luis was an exceptional server/organizer for our party of 14. Everything was really great, but some of the meats didn’t deliver, the garlic steak was bland, the sides at the salad bar were good but nothing too memorable. Overall we had a great meal/experience and I would definitely recommend for a group outing.
   

   Fogo de Chao - North IrvingResponded 5 days ago

   Luis provided exceptional service for your party, and we're thrilled to hear your overall experience was enjoyable. While we're glad the event went well, we're sorry some of the cuts didn't meet your expectations. Your feedback is important, and we'd love the chance to discuss it further through our website. We hope to welcome you and your group back soon!
   

   Is this helpful?

3. E

   Enrique VIP

   Mexico City12 reviews

   4.0

   Dined on 21 March 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food excellent masterfully paired with the also excellent wines. The service, although the old personnel did as excellent as usually, was very deficient, to the point that they did not offered me two of the meat cuts and one of them was substituted with an inferior one. To close in a real bad fashion, the programmed desert was gone and they offered me a substitution which in no way was as good as the one in the menu. I don’t know if these problems were the fault of the servers or the failure of a kitchen poorly organized or even a deficient management of the event. I was really disappointed.
   

   Fogo de Chao - North IrvingResponded on 22 March 2025

   It's disappointing to learn about your experience, Enrique. We aim to deliver great service and quality, and we regret missing the mark. Our team wants to address your concerns with the cuts and dessert selection. Please reach out through our website's contact form to further discuss. Thank you.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Dallas2 reviews

   2.0

   Dined on 18 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Meat tasted weird.. texture quality .. i thought this but didnt want to ruin a night out, but when my dad says your filet from sams club are so much better.. meat taste weird here.. i smiled
   

   Fogo de Chao - North IrvingResponded on 21 March 2025

   We apologize for the experience you had with our cuts. We aim for quality, and it's concerning to hear that it wasn't to your liking. Your feedback is important, and we would like to understand more about your visit. Please contact us through our website so we can address your concerns and work toward a more satisfactory experience. Thank you.
   

   Is this helpful?

5. A

   Angelo

   New Orleans4 reviews

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The initial welcome from the hostess was cold and unwelcoming. It took a while for a server to get to our table but once she got to us, everything went really well from there on. This is a new establishment so I think they are still working through their training, at least it seemed that way. All the food was great except for the chicken...pass on it...very dry. Try to have the creme Brule cheesecake...awesome!
   

   Fogo de Chao - North IrvingResponded on 17 March 2025

   We appreciate your feedback about your visit, Angelo. It's great to hear that once service began, your experience improved and that you enjoyed most of the food, especially the creme Brule cheesecake. We value your insights and welcome you to reach out via our website contact form to discuss any concerns, as we aim to enhance future experiences.
   

   Is this helpful?

6. L

   Lewis

   Dallas7 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience for my birthday! The food was great! Thank you!
   

   Fogo de Chao - North IrvingResponded on 14 March 2025

   We're so pleased you chose to celebrate your birthday with us, Lewis! Thank you for the wonderful feedback. We're happy to have been part of your special day and look forward to welcoming you again!
   

   Is this helpful?

7. j

   jeremy

   Dallas1 review

   5.0

   Dined on 10 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service food was well prepared. Staff was amazing. Made sure we had clean plates. Food was fresh. Drinks was amazing
   

   Fogo de Chao - North IrvingResponded on 11 March 2025

   Our team is thrilled to hear that you enjoyed the fresh dishes and attentive service during your visit, Jeremy. We look forward to serving you again soon!
   

   Is this helpful?

8. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food , great customer service. My friend had a great birthday . Thank you .
   

   Fogo de Chao - North IrvingResponded on 11 March 2025

   We're thrilled you and your friend enjoyed celebrating their birthday with us! Thank you for sharing your positive experience, and we look forward to welcoming you again soon!
   

   Is this helpful?

9. M

   Megan05

   Kansas City3 reviews

   1.0

   Dined on 8 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This was the worst experience at a Fogo I’ve ever had. Went Saturday for lunch and it’s like there were serving last nights meet. So awful and chewy. Our server literally disappeared after she took our drink order - literally never saw her again. Did she quit mid shift? I won’t be back after this experience and would rather take my business to TDB.
   

   Fogo de Chao - North IrvingResponded on 19 March 2025

   We regret to hear your lunch experience on Saturday did not meet your expectations. We aim for top-quality cuts and attentive service, so your feedback is concerning. We encourage you to contact us via our website to discuss this further. Our team is committed to improvement and providing a better dining experience in the future. Thank you.
   

   Is this helpful?

10. J

    Jill

    Dallas2 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience! Our work friends from Finland enjoyed it as well!
    

    Fogo de Chao - North IrvingResponded on 6 March 2025

    We're thrilled to hear you and your colleagues had a wonderful time with us, Jill! We look forward to welcoming you all back soon.
    

    Is this helpful?