Fogo de Chao - Emeryville, CA

Review summary

1. E

   Elizabeth

   Central Coast

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The experience was much better then expected. The service was excellent, the waiters were serving the finger food constantly, not much variety but plenty. You have your one table and the ambiance was pleasant. There also had a table were you could serve yourself with cold cuts , cheese, berries, "pastel" (Brazilian type of empanadas) and a few others others finger food. The caipirinhas drink were not shy, well portioned and strong as required. There had a background samba music, quite low though. We would go back for another event like this one.
   

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2. R

   Reyes

   San Francisco

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   The ambiance was very chill. However, the service was not great. We were seated and asked for drinks, then afterwords we didn’t see our waiter. I had to flag down the hostess two times. Both times she was engrossed in her phone. When I asked for my check she seemed annoyed. The waiters who brought the food, were great!
   

   Fogo de Chao - Emeryville, CAResponded 5 days ago

   We regret the service didn't meet your expectations during your visit. Our team aims to provide attentive and efficient service. It's concerning that this wasn't the case. The feedback on the hostess's behavior is especially valuable. Please contact us through our website so we can address these concerns directly. Thank you.
   

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3. P

   Pedro

   San Francisco

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very bad service. Servers seemed to be upset that we were there.
   

   Fogo de Chao - Emeryville, CAResponded 6 days ago

   We're sorry to hear about your recent experience, Pedro. It’s important to us that our guests feel welcomed and valued during their visits. Our team would like to address your concerns and work toward a more enjoyable experience. Please reach out through our website contact form so we can make it right. Thank you.
   

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4. J

   Judy

   San Francisco

   7 reviews

   3.0

   7 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was very good and the spread of side items was excellent. However, getting service for the table when the card was green was very slow and nobody took time to refill any drinks. You definitely need patience if you eat here. We had to call over a waiter to get a check.
   

   Fogo de Chao - Emeryville, CAResponded 6 days ago

   Thank you for sharing your experience with us, Judy. It's great to hear you enjoyed the food and side items. We're sorry to hear about the slow service and missed opportunities for drink refills during your visit. Our team aims for attentive service and would like to address these concerns. Please reach out via the contact form on our website. Thank you.
   

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5. K

   Kim

   San Francisco

   1 review

   4.0

   1 review

   Dined on 24 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   My servers were very helpful but I expected the food to be better in flavor
   

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6. D

   Dr. Calvin

   Baton Rouge

   4 reviews

   4.0

   4 reviews

   Dined on 19 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Enjoyed the food as always. I was disappointed the Emeryville restaurant did not serve lobster bisque. The key lime pie was delicious as always.
   

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7. J

   John

   VIP

   Orange County

   18 reviews

   5.0

   18 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great bar Bites Experience, the food and drinks are of high quality. They seemed short staffed at the bar, and it took a while to get clean plates and bus the dishes that were piling up on our small space. Otherwise, a great quick date night experience.
   

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8. V

   Valentina

   San Francisco

   1 review

   1.0

   1 review

   Dined on 18 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   We paid for the bufet the people we the meat never went to our table. We ask the server for some ribeye medium and we receive the meat well done. Some meat doesn’t have salt and other where too salty. We literally pay more of what we eat.
   

   Fogo de Chao - Emeryville, CAResponded on 24 February 2025

   Thank you for sharing your experience with us. We strive to offer consistently high-quality service and cuts, so it's concerning to hear about your recent visit. Our team would like to address your concerns and ensure a better experience in the future. Please reach out through our website's contact form so we can assist further. Thank you.
   

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9. S

   Stefany

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing and food even more! Couldn’t be more pleased with the service.
   

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10. B

    Bianca

    San Francisco

    1 review

    1.0

    1 review

    Dined on 15 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Overall worse experience ever! Had reservations at 7:45- for 2!!! My table wasn’t ready until 8:50! The service was horrible! We were only asked one time for drinks! We only got 4 rounds of meat ! And only got two servings! Asked for the meat well done they said they don’t do well done ! One beer One cocktail Worse service! $230 tab! Never again!
    

    Fogo de Chao - Emeryville, CAResponded on 19 February 2025

    It's disappointing to hear that your visit didn't meet expectations. Our team strives to provide timely seating and attentive service, so this feedback is concerning. We would like to address your experience further. Please contact us through our website's contact form so we can discuss your concerns. Thank you.
    

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