Fogo de Chão - Burlington

Review summary

1. S

   Silas

   Greater Boston

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Overall, our experience at Fogo de Chão was mixed. While the food was good, as Brazilians, we were a bit disappointed that not all the traditional cuts of Brazilian meats we expected were available. The ambiance, unfortunately, detracted from the meal—it was overly crowded, with servers frequently bumping into us and our guests. Adding to the confusion, we were assisted by four different servers throughout the evening, making it unclear who to turn to when we needed help. Despite noting specific seating preferences when making the reservation, we were placed near a service station. This resulted in our guest being exposed to constant loud noises from dishes, conversations, and general service activity, making the experience far from ideal. Moreover, no one checked in on us during the meal, suggesting that the reservation notes were either ignored or overlooked. Service felt chaotic and disorganized, which made an otherwise promising evening fall short.
   

   Fogo de Chão - BurlingtonResponded 2 days ago

   Silas, thank you for sharing your feedback with us. We truly value your insights on the cuts offered and are sorry to hear the service and seating didn't meet expectations. Your comments about the ambiance and assistance are important to us. Our team would like to address these concerns further, so please reach out via our website's contact form. Thank you.
   

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2. J

   Jeff

   Greater Boston

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful time celebrating a couple birthdays for me and my teenage son!! Charmine, our waitress was amazing! She did a masterful job of serving us!! Thank you Fogo for making my birthday super special!
   

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3. A

   Arundhati

   Greater Boston

   7 reviews

   vip
   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food great service from all the staff. Really love it
   

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4. M

   Maria

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Misgel was our server and his service was incredible! Came to celebrate our anniversary, and we will most definitely be back. The market bar was fresh and constantly refreshed, and the meat was to die for! We did not try every cut, but what we had lived up to expectations and the price.
   

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5. B

   Bob

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great place for a business dinner or group of friends. Surprisingly even an option for vegetarians
   

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6. A

   Amir

   Greater Boston

   8 reviews

   1.0

   8 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for a birthday of my nephew. When we got there, the place was closed and a note on the door said that they have kitchen issues. I would have at least expected them to call me and tell me that the place is closed rather than let me drive there with the entire party. When I went online, it was still showing as having availability although they were closed!
   

   Fogo de Chão - BurlingtonResponded 7 days ago

   We regret the inconvenience you faced during your nephew's birthday, Amir. It’s concerning to hear that there was no prior notification about our closure due to kitchen issues. Our team is committed to ensuring a smooth experience and would like to address your concerns. Please contact us via our website so we can assist. Thank you.
   

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7. S

   Shaun

   Greater Boston

   10 reviews

   vip
   4.0

   10 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, super attentive with my elderly mom. Great quality food, Definitely be back.
   

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8. C

   Cindy

   Orange County

   4 reviews

   4.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was busy, as expected, since it was Thanksgiving dinner. The servers were all great but it took a while to get certain cuts of meat and desserts to the table. Food was fantastic as always.
   

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9. J

   Jiaan

   Greater Boston

   18 reviews

   vip
   4.0

   18 reviews

   Dined on 27 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   It was a very nice lunch, we all enjoyed it. Although some of the food item was not as good as before, I.e. the baguette was not fresh.
   

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10. J

    Joe

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience. Elena was subtended as a waitress
    

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