Fogo de Chao - Scottsdale

Review summary

1. T

   Tony

   Phoenix

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food was salty and dry. Lukewarm at best $50.00 plate $22.00 a drink When they think your table had enough. They stop coming by your table, green tag up or not. Even after asking the server several times, we gave up .$950 later, we got frustrated and left Would not recommend that
   

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2. M

   Marci

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! I stayed away from the salad bar so I could indulge on the meat, lol. Our friends said the salad bar was awesome with so many choices.
   

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3. C

   Candee

   VIP

   Phoenix

   14 reviews

   3.0

   14 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Very busy holiday season and noisy. Their salad bar is always good but my friend didn’t care for her lamb. I had Sea Bass which was tasty but small portion for the money. My husband loved the salmon. I would come back but not during the holidays, it slows down the service. I was there for lunch, an 11:30 am seating when they opened.
   

   Fogo de Chao - ScottsdaleResponded 3 days ago

   We appreciate your feedback during this busy holiday season. We're glad you enjoyed our Market Table and the sea bass. It's concerning to hear about your friend's lamb experience. Our team would like to improve your future visits. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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4. h

   heather

   Dallas

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Had to ask 8 times to get what we needed. Finally had to get a manager.
   

   Fogo de Chao - ScottsdaleResponded 3 days ago

   We apologize that your visit did not meet expectations. It's concerning that you had to ask multiple times for assistance, as we strive for attentive service. Our team would like to discuss your experience further to improve our services. Please reach out using the contact form on our website. Thank you.
   

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5. C

   Charisse

   VIP

   Phoenix

   51 reviews

   5.0

   51 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most wonderful dinner ever at Fugo in Scottsdale. The General Manager Mimi, has made our dining experience & this restaurant into a gem. Because of her dedication & professionalism, she has the staff delivering such fabulous service that anyone dining here would want to return as we do. The other staff I would like to mention is Rachael who helps her manage the restaurant & both work together making everything such a wonderful place to dine. The best Gaucho server is Guzman, who brings our filet mignon & other meats made to our perfection & was just fabulous. He also had every meat we wanted. I highly recommend this place for the best dining experience anyone could ask for. We will continue to return & recommend this restaurant because of Mimi & Rachael & Guzman & so many other staff members that deliver dedication & excellent dining experiences.
   

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6. a

   audrey

   VIP

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 1

   Horrible bathrooms . They have a  sewer problem .. makes the bar area bad . And makes you not want to drink too much so you don’t have to go in there and smell the odor
   

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7. m

   monique

   Phoenix

   5 reviews

   1.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Unfortunately we didn’t get a chance to eat here even tho we booked reservations 2 months ahead. When we arrived there was a Line out the door. When I checked in, all she said was they’ll text us when our table was ready. Our reservation was at 745. We left at 8 20 and got a txt at 843 that our table was ready. I don’t understand the point of having and making reservations only to not have a table reserved. Very unprofessional and embarrassing especially since this was a birthday dinner for my spouse.
   

   Fogo de Chao - ScottsdaleResponded 6 days ago

   Monique, we're sorry we missed the mark for you during such an important occasion. Timely seating is a priority, and it's concerning that this wasn't your experience. We would appreciate discussing this further to address your concerns. Please reach out via our website contact form so we can work toward a better experience. Thank you.
   

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8. T

   Tyrone

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My only complaint would be is if I make a reservation for 7pm. I want to be seated by 7pm. Not an hour later. Other than that, everything was wonderful, right down to the proposal
   

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9. S

   Swanti

   Chicago

   9 reviews

   1.0

   9 reviews

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had reservations for 6:30pm. The host said we would receive a text when our table would be ready. After waiting for an hour, I went back to the host to check the status of our table. She said we are the next to be seated. It was 8pm and still no text and no one came by. It is absolutely pointless but if you make reservations here, be prepared to wait for an hour or more still.
   

   Fogo de Chao - ScottsdaleResponded 6 days ago

   We're sorry to hear about the wait you experienced during your recent visit. We strive to manage reservations efficiently, and it's concerning to hear this wasn't the case. Our team would like to address these concerns and work toward providing a better experience. Please reach out via our website contact form so we can assist further. Thank you.
   

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10. T

    Teri

    Orange County

    8 reviews

    2.0

    8 reviews

    Dined on 15 December 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3

    Went to this FdC last night with my family. We were all in town to celebrate the holidays and this was to be our special night out. We checked in 15 minutes early for a 6 p.m. reservation booked 6 weeks ago. I went straight to the ladies room where there was no soap and no toilet seat covers. After waiting 45 mins, my son asked the hostess when we might be seated and she said we were the next table of 6. So, we waited another 15 before I approached the hostess to request an update, and she told me there was another party of six ahead of me and then we would be seated. By this time the waiting area was jammed with parties waiting to be seated. We waited another 1/2 hour at which point (the manager?) started circulating with a tray of cheese because EVERYONE was beginning to get hangry. It was still another 45 mins (7:45) before we were finally seated. Once seated, the meats came around fairly regularly but we never did get brisket which we asked for. I ordered salmon which comes with asparagus; it was tough and cold. Our waiter had to be reminded before our drinks from the bar were delivered. As we were leaving, I went to use the restroom again and it still had not been tended to. Overall, this experience was a true disappointment and I do not understand how the reservation booking system allowed them to be so completely overbooked and I’m not sure if I would ever try this restaurant again.
    

    Fogo de Chao - ScottsdaleResponded 6 days ago

    We're sorry your visit didn't meet your expectations, Teri. We aim for prompt service and cleanliness, and it's concerning to hear your experience fell short. Our team would like to make it up to you. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
    

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