Fogo de Chao Brazilian Steakhouse - San Juan

Review summary

1. L

   Lorenzo

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   I love Fogo de Chao but this location is very bad. Need an urgent a renovation. They didn't even have tablecloths on the tables or cloth napkins. The tables were old and dirty. Hygiene was compromised.
   

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2. T

   Tisha

   Tampa

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The market table was messy. The manager needs to keep market table in better condition and consider better placement. For instance, the salmon was falling into the basil dressing. The fruit was placed in more than one area and the cleaning of spills needs more attention. The meat service was plentiful.
   

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3. d

   dariana

   Caribbean

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fue la mejor de toda mi vida nunca me había sentido tan bienvenida en un lugar así tan hermoso y excelente ambiente familiar 😍
   

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4. C

   Clarice

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is unbeleiveble and very detailed and the food is amazing!
   

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5. N

   Nao

   New York City

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   The server for us was very rude and brought wines so late.
   

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6. N

   Navia

   VIP

   Detroit

   14 reviews

   3.0

   14 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Awful. Do not recommend. Food was terrible and Service was slow.. way overpriced
   

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7. J

   Jenny Lee

   San Antonio

   5 reviews

   3.0

   5 reviews

   Dined on 9 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went for my daughter’s 16th birthday. I noted that in the reservation and we notified the waitstaff. It was not acknowledged during dinner. We also didn’t get the opportunity for at least 5 of the meats. The restaurant also had a very restroom-like smell. It was not our normal experience. We love the Houston location and this wasn’t like that.
   

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8. C

   C Airam

   Caribbean

   1 review

   1.0

   1 review

   Dined on 7 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We’re visiting PR for my little brother’s birthday and I suggested Fogo de Chao for his birthday dinner cause I’ve been going to the one in Short Pump, Virginia since it opened. We walked in, place was busy so we prepared ourselves to wait a little longer that the usual dinner times. As soon as we got sat, server asked us for our drinks but we say just water since we had some cocktails and wine at the bar while waiting for a table. She seemed upset and made a rude face when my brother decided to keep looking at the menu instead of ordering right away. She came back few minutes later and i ordered the grilled salmon with asparagus. 20 min after we’re already eating from the market table without any water or our server to be found. Had to ask the HOST that happened to be walking by our table and he nicely brought us glasses of water. 40 min and I’m still waiting for the salmon wishing someone would tell me the status. At this point we felt totally ignored by our server… she was talking and taking care of the rest of the people around but us. We don’t know what happened cause suddenly we got another server asking us if we needed anything; I ask for the status of my salmon and she said it was on the way. But it wasn’t until another 15 min that i finally got it by someone who literally let the plate drop in front of me without any care or manners. But again we understood they were busy so nobody made a big deal out of it. At this time we were trying to get some water for the second time but again we felt like we were being ignored. So I asked to talk to the manager. Victor apologized for everything and promised my brother to take care of his drink and also a complementary dessert for his birthday. 20 min after we we’re still waiting for that drink and the dessert. At this point all we wanted was to leave so we ask for the bill. I was being charged twice for the salmon and the market table and a mineral water we didn’t order… I asked the server to call the manager Vi
   

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9. J

   JOSE

   VIP

   Dubai

   6 reviews

   4.0

   6 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Excellent food as usual, particularly the picanha. Service becomes really challenged once the restaurant is over 50% capacity. Juices and water took 15 minutes longer to arrive than the food. Is not something new and it seems surprising that they can’t deal with it
   

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10. A

    Angelique

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was my daughter and I first experience at a Brazilian Restaurant and Christian made it a priority to make it memorable. He explained how the meats would be delivered, recommended a wine and checked on us to ensure our satisfaction. I would definitely recommend!
    

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