Fogo de Chao - San Antonio

Review summary

1. B

   Ben

   VIP

   San Antonio

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Overall food was okay, price is what you expect so decent but the service was not great at all. Never once did the serve come ask how were we or if we needed anything. I ordered a tea and was never given the tea yet was surprised when I requested the tea to be removed from the ticket. I was celebrating a graduation and wanted to order a cake but never had the chance to. But overall meat was good.
   

   Fogo de Chao - San AntonioResponded 2 days ago

   Ben, we're sorry to hear that your service experience didn't meet expectations during your graduation celebration. We strive to provide attentive service, and it's concerning that this wasn't your experience. Our team would like the opportunity to make this up to you. Please reach out through our website contact form so we can address your concerns. Thank you.
   

   Is this helpful?

   Report
2. D

   Diana

   San Antonio

   1 review

   4.0

   1 review

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excelente comida, muy buen servicio. Te preguntan que cortes quisieran que te llevaran frecuentemente, los complementos te los sirven constantemente, todos los meseros están pendientes de tu mesa 10/10
   

   Is this helpful?

   Report
3. D

   Dale

   San Antonio

   25 reviews

   5.0

   25 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a birthday here and could not be more pleased. Amber, Ethan, and Paul took excellent care of us. Terrific experience.
   

   Is this helpful?

   Report
4. J

   Juan

   VIP

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from everyone including manager. They gave us an excellent complimentary cake for my birthday.
   

   • 

   Is this helpful?

   Report
5. J

   Jie

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good, will be back. On-time reservation, great food, amazing service.
   

   Is this helpful?

   Report
6. M

   Michelle

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome atmosphere. Excellent service, impeccable food and cocktails. Our new holiday tradition is to have a great meal at Fogo .
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
7. L

   Lydia

   VIP

   San Antonio

   10 reviews

   1.0

   10 reviews

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It doesn't matter that you do a reservation. You have to ALWAYS wait to be seated even though there are available tables. She was really rude and refused to seat us even with a reservation.
   

   Fogo de Chao - San AntonioResponded on 2 December 2024

   We're sorry to hear about your experience, Lydia. It's important to us that our guests feel welcome and attended to promptly. Our team would like to address your concerns and understand more about your visit. Please reach out through our website contact form so we can work toward improving your experience. Thank you.
   

   Is this helpful?

   Report
8. G

   Gabriello

   Oaxaca

   1 review

   4.0

   1 review

   Dined on 29 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente 👌 gracias un paseo gastronomia inigualable
   

   • 

   Is this helpful?

   Report
9. V

   Veronica

   Tallahassee

   3 reviews

   3.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I wanted to try something new for my family for Thanksgiving dinner I had never experienced something like this, but for the price of $60 per person I would not recommend The food was good, not great. It was very loud, not a relaxing experience, at one point a kid yelled, which I know it’s nobody’s fault. It was just so loud already. The meat was very good. They constantly came by, but I didn’t feel like there was a variety of choices of meat to try.. The best part was the fried cheese with honey They bring small plate of mashed potatoes we end up having to wait for the next plate to come out and there was 10 of us and they put three small plates of mashed potatoes, and I mean, small plates. Everyone always told me the salad bar was amazing, no it was just ok. I thought it was an upscale restaurant I didn’t get the vibe But it was good to try. I’m up for new things all the time. $599 for 10 people, 2 of them kids
   

   Fogo de Chao - San AntonioResponded on 1 December 2024

   We appreciate your visit and feedback, Veronica. It's great to hear you enjoyed the cuts and the fried cheese with honey. We're sorry the ambiance wasn't as relaxing as you'd hoped and that there was a wait for the mashed potatoes. Our team aims for an outstanding dining experience. Please contact us through our website so we can enhance your future experiences. Thank you.
   

   Is this helpful?

   Report
10. K

    Karen

    San Antonio

    1 review

    5.0

    1 review

    Dined on 29 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Comida muy rica buen servicio, mucha limpieza el costo es aceptable
    

    Is this helpful?

    Report