Fogo de Chao - Orlando

Review summary

1. f

   fouad

   VIP

   Orlando

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service friendly and helpful staff
   

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2. G

   Geoff

   Baltimore

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as always. Relatively busy, but very attentive waiters. Hot honey cheese and candied bacon are probably the best things on the menu.
   

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3. B

   Bill

   VIP

   Orlando

   38 reviews

   4.0

   38 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a wonderful time as usual although this time around the service was a little off. They seem to have new servers being trained, and the timing was not the best. Food still top-notch, and the best experience anywhere
   

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4. C

   Cindy

   Orlando

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   We attended a special “Wine and Wagyu” event last night at the I-drive location which was advertised as “Tastings of bone-in and Wagyu Ribeye, bar bites and your choice of three pours of Fogo Founders Wine. We had attended a Bourbon event last July (our first time trying Fogo) and became instant fans of this restaurant’s food and staff. As a result, we visited once a month ever since and were excited for this event, too. But if last night’s event was our first visit, we would never have returned. The event started at 6:30, but we were not served any food (except cheese rolls) until 7. When the servers started serving food (the bar bites), they started at one end of the room and regularly ran out of food before reaching us. When they refilled their trays, they started at the same end again. As a result, some tables received 2 or 3 servings before we even got our first. The straw that broke the camel’s back was when they finally started serving the Wagyu. Once again, by the time they got to our table, all that was left were the scraps. My husband and I each received a single small piece of each meat, while those around us received 2 or 3 pieces each. Shortly after receiving our scraps, we were told that the meat service was done. As a result, we spoke with our server about it who went back to the kitchen to see if anything was left. He brought back a plate holding 2 more pieces of one of the Wagyu offerings which were virtually inedible (fatty and gristly). At this point, our disappointment reached its peak and we asked to speak to the manager. While she offered an apology, she only reduced our bill by $40. It did not improve our impression of this evening’s meal or service.
   

   Fogo de Chao - OrlandoResponded today

   We're sorry that the "Wine and Wagyu" event didn't live up to your expectations. Providing all guests with an enjoyable experience is important to us, and it's concerning that you felt this wasn't achieved. We would like to discuss your experience further. Please reach out via our website contact form so we can address your concerns and work toward a resolution. Thank you.
   

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5. D

   Doug

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Service was excellent and the food was delicious
   

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6. L

   Lance

   Charleston

   2 reviews

   3.0

   2 reviews

   Dined on 12 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Very popular spot, but we had to wait an hour when we had a reservation. Not as organized as it could be.
   

   Fogo de Chao - OrlandoResponded on 13 January 2025

   Thank you for sharing your thoughts, Lance. We regret to hear about the wait time during your visit. Our team would like to improve your experience by addressing this concern. Please reach out to us through the contact form on our website so we can assist you further. Thank you.
   

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7. M

   Mel

   Naples

   1 review

   1.0

   1 review

   Dined on 11 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We chose your restaurant as the highlight of a much-anticipated weekend trip, expecting an exceptional experience. Unfortunately, what we encountered was far below any reasonable standard for an establishment of your reputation. The evening began with a Cosmopolitan that tasted more like a vodka shot than a properly crafted cocktail. While a replacement was provided, the initial impression had already soured. More importantly, the main attraction—the variety of meats and proteins for which your restaurant is renowned—was shockingly absent. Despite our wait and expectations, we were only offered a few rounds of bacon-wrapped chicken and an undercooked filet mignon. Beyond that, no other meats were served to our table. It seemed as though we were either forgotten or deliberately neglected based on our seating location. The final insult came in the form of the $205 tab for two people, which included one cocktail and one beer. To leave your establishment hungry, frustrated, and utterly dissatisfied is unacceptable at this price point. This experience was far from the premium service and quality your restaurant advertises. I hope this feedback serves as an opportunity to address the glaring issues in your service model.
   

   Fogo de Chao - OrlandoResponded 5 days ago

   We're sorry to hear your recent visit did not meet expectations. We strive for excellence in our service and quality and it's concerning to hear this wasn't your experience. Our team wants to make this right. Please reach out via our website contact form so we can address your concerns and work toward providing a better experience. Thank you.
   

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8. D

   Daniel

   VIP

   New York City

   21 reviews

   3.0

   21 reviews

   Dined on 8 January 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Went to the one in Vineland and it was great. Tried this one all the meat was overcooked and under seasoned. They were out of numerous items. Just disappointing
   

   Fogo de Chao - OrlandoResponded on 10 January 2025

   Thank you for sharing your experience, Daniel. We're sorry we missed the mark for you during your visit, as freshness and quality are key to us. Please reach out via the contact form on our website so we can address your concerns and work toward providing a better experience. Thank you.
   

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9. E

   Eze

   Indiana

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If possible, do the whole experience. Everything is fantastic, and the season is perfect. The meat is fresh and hot every time. The food and the service have been 10/10 every time I go, no matter the state.
   

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10. F

    Fernando

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on 2 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been to Fogo de Chao in various states in the USA, but we prefer Fogo de Chao Orlando the best. It is a top class restaurant with spectacular food and incredible service. Today we had top of the class service by all of the waiters, but Valentina really went out of her way to give us an out of this world dining experience. Thank you to all of the people who made our dinner unforgettable.
    

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