Fogo de Chao - Long Island

Review summary

1. S

   Stephanie

   New York City1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Came on a Saturday night with a 7:30pm reservation for three. When I arrived there were around 30 people (not exaggerating) waiting, all with reservations—and more coming in every minute. After around 15 min we asked how many tables ahead of us. They said 2 but they called at least 7 more groups ahead of us. We finally were seated at 8pm. Server was rushing, understandably so, but explained the menu and we went to grab food at the marketplace and back to our table for the Churrasco experience. We didn’t get our first piece of meat until 8:30pm, an hour after our reservation, and that was after we had to ask one of the servers passing by. We were promised 13 cuts of meat but we only had the same 3 cuts the whole night, coming to our table at most every 20 min. Being Brazilian I was excited to bring friends who hadn’t had this type of dining experience before and frankly I was left a little embarrassed, especially at the price. The food we had was good but definitely marred by the rest of the experience.
   

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2. J

   Jeannie VIP

   New York City12 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Fogo's Churrasco experience is unlike the others. Staff are pretty knowledgeable about their meats, they oversee the cooking and serving of the meats. Walking around with sword like spears to serve, it's a scene. The wait staff here is very nice, especially our waitress Marina. However, going on Saturday night is very different than any other time. It's jam packed and the workers are all hands on deck. That said, it's service is slower and harder to get their attention given the crowds. The salad bar is always a treat with salads of all kinds (spinach, Cesar, corn, or beets), fresh fruit, cheeses and charcuterie. There's even rice and beans on the side. All in all, it's quite a dining experience if you've never gone. Go for lunch, best value. And great for groups. Reservations are suggested for dinner.
   

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3. OT

   OpenTable Diner

   New York City3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Place was nice. Four out if five stars with Four lit up wooden F-O-G-O letters that someone probably picked up at Home Goods greets you along with a Hostess after an easy parking experience. The Atmosphere is “flanked” with 3 ginormous Caymus Barrels (presumably oak, love that vineyard in Napa) which adds a genuine steak house touch to the feel. However, I wouldn’t travel here unless you already live in Long Island. I frequent Brazilian Steakhouses often, and as far as chains Texas De Brazil (not including the Aruba location) I do like over Fogo food wise. That Includes the mid-town & Puerto Rico Fogo locations and all the Florida Texas de Brazil’s. I will say I prefer the service at Fogo (even though they point to the bathroom instead of showing with an open hand) (these among other little things that hospitality professionals are trained with are what make the difference between good and great, you want to have guests, not customers) (2 min rule, 5-10ft rule, etc etc.) I find some cuts like the Beef rib are extremely dry here. The salad bar is fresher at Texas with a greater selection along with my favorites…the picanha & lamb chop and especially the beef rib. However the Fraldinha and the desserts are much better at this Fogo location. The french cremé Brûlée cheesecake and tres leche cake are amazing even though that’s Spanish not Brazilian. What is Brazilian is the Carajillo and the Guarana. If you know, you know! As a former Chef and restaurant manger, I had a nice time here and the staff (which could be more diverse) was pleasant, & this place is good but with just a few altercations it could be great. I want this place to steal my business away from the Texas de Brazil in Westchester, but it’s not quite there yet. Good Luck!
   

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4. C

   Carolynn VIP

   New York City11 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I ordered the salmon. Sent it back. Service mediocre! First time there and it will be my last. Very disappointed. The happy hour menu was better than the dinner menu.
   

   Fogo de Chao - Long IslandResponded 1 day ago

   We're sorry we missed the mark for you, and it's concerning to hear about your experience with our service and meal. Our team would like to address your concerns and see how we might improve. Please reach out via our website contact form so we can understand more and work toward a better experience. Thank you.
   

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5. BC

   BledryC VIP

   New York City10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy the market table every Friday. The staff and food are excellent.
   

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6. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   it was wonderful. I went there for my brothers birthday. my server was jenna and she was amazing. she was very attentive and made sure we got everything we needed and she was very sweet.
   

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7. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We both shared and loved the wagyu porterhouse, as well as the mash potato and other slides.
   

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8. OT

   OpenTable Diner

   New York City3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food as always was delicious but there was a point when we waited awhile until they came back around with more food.
   

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9. R

   Robert

   New York City4 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sebastian our waiter and the Meat runners provide an exceptional dining experience for my family. The variety of meats were well prepared, succulent and delicious. Big thanks to the whole staff at Fogo de Chao at Garden City. 
   

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10. D

    Debbie VIP

    New York City10 reviews

    3.0

    Dined on 23 February 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    We ordered the full churrasco. The men who served the meats were outstanding! They were nice and one even asked if there were other meats we were looking for and he sent it over. The young lady who refilled our water and cleared our plates couldn’t have been nicer or more helpful. The salad bar was okay, there were many items that could have been freshened up. The food was just okay. We’ve been here many times and the meats have been delicious. This time the chicken wrapped in bacon was dry, the as was chicken legs and the Parmesan crusted pork ( usually my favorite ). The real problem, however, was our waiter. Actually, what waiter? The mashed potatoes were cold, so we asked for warm and chimichurri sauce. He didnt return with either, we had to ask again, he finally brought it and we never say him again. At the end of our meal we had to ask a different waiter for the check and no one asked if we wanted dessert or coffee. I’m sad to say we probably won’t be returning, there are other churrasco restaurants in the neighborhood that are better in quality and price.
    

    Fogo de Chao - Long IslandResponded on 25 February 2025

    Thank you for sharing your feedback about your recent visit. We're sorry to hear about your experience not meeting our usual high standards, especially with the service and some of the food items not being to your liking this time. Our team is grateful for your kind words about the Market Table and the team members who assisted you. As we work to ensure a better experience, we'd appreciate the opportunity to discuss your visit further. Please reach out through our website contact form so we can address your concerns and work towards improving your experience. Thank you.
    

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