Fogo de Chao - Houston

Review summary

1. L

   Laurie

   Houston

   6 reviews

   vip
   2.0

   6 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   We have been going back-and-forth to Fogo de Chão for 20 years. Absolutely the worst service we’ve ever had for 15 minutes before someone even took a drink, but that was because we ask if they would take it. We had no idea you were always having to flag someone down or ask someone. Meat by the table. It will be the absolute last time we ever visit that restaurant and it has been a staple in our family for birthdays and pre-surgical trips.
   

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2. A

   Ahmad

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing, food was perfect service was out of this world
   

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3. K

   Kathleen

   Hawaii

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Do not go here! The server was terrible. For the price we paid we only seen 3 meats and 4 rounds of the same chicken. We were literally ignored
   

   Fogo de Chao - HoustonResponded 1 day ago

   We're sorry to hear about your experience, Kathleen. Our goal is to provide attentive service and a diverse selection of cuts, and it's concerning to hear this wasn't the case for you. Please reach out through the contact form on our website so we can address your concerns and work toward a better experience. Thank you.
   

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4. I

   Ismael

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I have been on previous occasions in this restaurant, and I believe quality has been decreased. I will try a different restaurant next time.
   

   Fogo de Chao - HoustonResponded 1 day ago

   We appreciate your previous visits and feedback. We're sorry to hear you felt the quality wasn't consistent. Our team is committed to maintaining high standards, and we'd like to hear more about your experience. Please reach out via our website contact form so we can address your concerns and improve. Thank you.
   

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5. C

   Candi

   Houston

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Wonderful experience overall.
   

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6. B

   Bill

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined on 22 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   It has been awhile since we have eaten at the original Fogo de Chao in Houston. The food was excellent! Service so-so. Courteous staff but not as attentive as they should be. Had to flag the food servers down several times. Regardless, would recommend this Fogo de Chao to anyone who is looking for a variety of top quality meats and an outstanding salad bar.
   

   Fogo de Chao - HoustonResponded 5 days ago

   We're grateful for your kind words about our food and your recommendation. We're sorry that the service did not fully meet your expectations, Bill. Please contact us via our website so we can address your concerns and strive to enhance your future visits. Thank you.
   

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7. OT

   OpenTable Diner

   Houston

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant, beautifully decorated and decorated for Christmas. We got seated very quickly and right away our server helped us. Everything was very good and the drinks were great !
   

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   Fogo de Chao - HoustonResponded on 19 November 2024

   We appreciate your kind words about our festive decor and attentive service. It’s wonderful to hear you enjoyed your experience with us, especially the drinks. We’re thrilled to have had the opportunity to serve you and hope to welcome you back soon!
   

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8. a

   ashley

   Houston

   12 reviews

   vip
   1.0

   12 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not exaggerating we waited 21 minutes for a waiter to come by and give us a piece of meat and a refill as well. All the waiters would go to other tables and ignore us. Only one server kept coming in with a different meat. And we always had to tell someone to get a refill on our lemonade. The service used to be good but i don’t know what happened.
   

   Fogo de Chao - HoustonResponded 7 days ago

   We're truly sorry to hear about the delay and service concerns you faced during your visit, Ashley. Our team aims to provide prompt and attentive service, and it's concerning to learn this wasn't the case for you. We invite you to reach out via our website contact form so we can discuss and address your concerns. Thank you.
   

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9. P

   Patricia

   Salt Lake City

   1 review

   vip
   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff was amazing! The meat servers would only come when asked which is unusual.
   

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10. S

    Stella

    Houston

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Exceptional service. Food was excellent as expected.
    

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