Fogo de Chao - Dallas - Addison

Review summary

1. E

   Edgar

   VIP

   Dallas

   15 reviews

   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Impeccable service and top notch food, except for a couple of missed steps. Servers of some items have to be waved incessantly to be served with sirloin and lamb.
   

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2. R

   Rita

   VIP

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lots of options specially you go on weekend. You can ask for special cut of meat and how you want it done so they tailor to your request. Very festive and manager Hoa is amazing !
   

   Fogo de Chao - Dallas - AddisonResponded 1 day ago

   Thank you, Rita! We're thrilled to hear you enjoyed the festive atmosphere and the customized cuts during your weekend visit with us. We're glad manager Hoa made your experience even more special. We look forward to welcoming you back soon!
   

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3. J

   Joe

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This place has been going downhill for years. Waiters are not attentive, gauchos not careful when serving meat. In addition, managers not taking care of customers. On this visit, a Gaucho pushed the meat down with force, causing the piece of meat splash grease into my pants. The manager was notified but only offered to dry clean pants, which the grease will not come out. He did not even try to comp my meal in order to compensate the cost of my pants that are ruined. Will never go back to this location.
   

   Fogo de Chao - Dallas - AddisonResponded 1 day ago

   We're sorry to learn about your recent experience and the concerns you've mentioned. Our aim is to always provide attentive service, and it's concerning to hear this was not the case. We would like to discuss this further and address your concerns. Please reach out to us through the contact form on our website so we can follow up. Thank you.
   

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4. A

   Amy

   VIP

   Dallas

   17 reviews

   3.0

   17 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Overall, a disappointing experience. We went there for our family Christmas dinner for a family of 10 at 5:30 PM. We arrived at our table was not ready. There was hardly anyone in the restaurant, but we had to wait for them to set up a table. Then the waiter appeared to be on his very first day on the job.  The waiter had to come back and ask for a drink order three separate times and brought it out an individual items over 30 minutes. Some drinks didn’t come until after food. Cold buffet was OK. The meat selections were nice, but you could not hear the type of meat that was being served so it really ruins the holiday experience. . At $64 per person this was a huge expense for our family and I would never go back.
   

   Fogo de Chao - Dallas - AddisonResponded 1 day ago

   Thank you for sharing your thoughts on your family Christmas dinner with us. We're sorry for the challenges you faced, particularly with the service timing and communication. Our team aims to ensure a smooth experience and we'd like to discuss this further. Please reach out via our website contact form so we can address your concerns appropriately. Thank you.
   

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5. R

   Robert

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to look forward to. An evening meeting up with friends is always memorable, especially on special occasions. Special thanks to Jason, bar tender and Mr. Hoa, Manager, always accommodating!
   

   Fogo de Chao - Dallas - AddisonResponded 4 days ago

   We appreciate your wonderful comments about our team, Robert. We're happy Jason and Mr. Hoa made your evening memorable. Looking forward to your next special occasion with us!
   

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6. S

   Stephen

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite restaurants. I’ve been doing to the Addison Fogo de Chão for 24 years. The service and food is always exceptional.
   

   Fogo de Chao - Dallas - AddisonResponded 5 days ago

   Thank you for your continued loyalty over the years, Stephen. It's wonderful to know we're one of your favorite spots, and we appreciate your kind words about our service and food. We look forward to welcoming you back soon, and we invite you to join Fogo Rewards to enjoy exclusive benefits.
   

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7. G

   G

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good quality. Salad bar enhances meal signuficantly.
   

   Fogo de Chao - Dallas - AddisonResponded 6 days ago

   Your feedback is greatly appreciated. We're glad to hear you found our quality commendable and that the Market Table enhanced your meal. We look forward to welcoming you back for another enjoyable dining experience soon!
   

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8. F

   Fernando

   Dallas

   1 review

   5.0

   1 review

   Dined on 16 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good experience service very nice salad the best environmental perfect
   

   Fogo de Chao - Dallas - AddisonResponded on 16 December 2024

   Thank you, Fernando! We're thrilled to know you enjoyed the service and our Market Table. We look forward to welcoming you back to our restaurant soon.
   

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9. C

   Charlotte

   Atlanta Metro

   3 reviews

   3.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have had many family experiences at Fogo, unfortunately this was not a great one. We were sat near a room that wasn’t in use and it was freezing! We had to ask for fresh rolls 4 times before they were delivered. Many of the meat options were tuff and fatty.
   

   Fogo de Chao - Dallas - AddisonResponded on 1 December 2024

   We're sorry your latest experience didn't meet expectations, Charlotte. It concerns us that the comfort and quality weren't up to standard. Our team is keen to address these concerns and improve your next visit. Please connect with us through our website contact form to discuss this further. Thank you.
   

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10. P

    Pablo

    Dallas

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    5th year in a row doing Thanksgiving at Fogo! The Manager Luis and his team always take great care of us and keep us coming back to what is already a tradition for my family. Thank you!! Pablo Alvarez.
    

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    Fogo de Chao - Dallas - AddisonResponded on 8 December 2024

    Returning for five consecutive years truly makes your family tradition with us special, Pablo! Thank you for your loyal support. We're glad that Manager Luis and our team continue to provide memorable experiences. Make sure to join Fogo Rewards to enjoy exclusive benefits on your future visits. We're looking forward to welcoming you back for another Thanksgiving celebration!
    

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