Fogo de Chao - Bethesda

Review summary

1. S

   Saabirah

   Philadelphia

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. 10/10 definitely would recommend the churrasco experience.
   

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2. E

   Erica

   Washington DC

   9 reviews

   vip
   1.0

   9 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   What a disappointment experience. Not many variety of option of meat, where you have to be even calling the server several times. This place is definitely taken out of my list.
   

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3. R

   Rachel

   Baltimore

   20 reviews

   vip
   3.0

   20 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   We have been to this location, among others, several times. Our most recent visit was very disappointing. There were several large parties that the restaurant was ill prepared for causing delays in reservations and mass congestion at the hostess stand. Our reservation was around 30 minutes late and the hostess could not give anyone an accurate idea on wait. Whether it was the large crowd or something else, many of the cuts of meat were dry and tasteless, and servers seemed pushy even when our card was red. Not sure we’ll go back to this location anytime soon when the DC area has several options now.
   

   Fogo de Chao - BethesdaResponded 6 days ago

   We appreciate you sharing your recent experience with us. It seems we missed the mark during your visit, particularly with wait times and food quality. We would like to better understand your experience to address these concerns. Please reach out through the contact form on our website. Thank you.
   

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4. C

   Carol

   Washington DC

   1 review

   vip
   1.0

   1 review

   Dined on 7 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived 5 minutes before our reservation and were told it would be 5-10 minutes wait. 20 minutes later they said our table was being set. Half an hour later they said said they didnt have a table yet and didn’t know when they would be able to seat us, so we told them to cancel our reservation and went elsewhere. They said they overbook, and that it is always like this. Others were also waiting longer than we had.
   

   Fogo de Chao - BethesdaResponded 7 days ago

   We're sorry to hear about your recent experience, Carol. Our goal is to provide timely seating, and it's concerning to hear this wasn't achieved. Please reach out through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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5. K

   Kenneth

   Washington DC

   6 reviews

   vip
   2.0

   6 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   I called in advance to request a round table for our party of 9. After arriving promptly for our reservation, we waited 15 minutes for a table and were seated at rectangle table near the front door and were squished in a narrow space with servers having to squeeze by us. Our first waiter was new and incorrectly told us that the salad bar was an additional charge to our fish entries. We asked multiple times for drink refills and additional sides as the initial sides were served well before our entrees and were cold. The check had an overcharge but was corrected.
   

   Fogo de Chao - BethesdaResponded 7 days ago

   Thank you for sharing your experience with us. We're sorry to hear we missed the mark on your visit, especially with seating and service. Our goal is to ensure a comfortable and smooth dining experience for all our guests. Please reach out via the contact form on our website so we can address your concerns and work toward a better future experience. Thank you.
   

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6. R

   Rakesh

   Washington DC

   2 reviews

   vip
   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had ask the waiters atleast 5 times where our drinks were even then no sign of the drinks. Had to talk with manager about it and by the time drinks came we had finished half our dinner. Won’t be going back.
   

   Fogo de Chao - BethesdaResponded 7 days ago

   We're sorry to hear about the delay with your drinks, as providing timely service is important to us. We understand your frustration and would like to address your concerns further. Please reach out through the contact form on our website so we can look into this and work toward a better experience. Thank you.
   

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7. K

   Kelli

   Baltimore

   15 reviews

   3.0

   15 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good. We were offered still or sparkling water upon being seated. We chose still water and were charged $8 for it. We had only 4 different meats provided ( picahna was offered on repeat). We asked for refills on the hot sides but they never came. We didn’t get any cheese bread until we were almost done eating. Overall for the price we paid, it wasn’t worth it at all
   

   Fogo de Chao - BethesdaResponded 4 days ago

   We're grateful for your feedback and sorry to hear about your recent experience, Kelli. We aim to offer a memorable dining experience and it seems we missed the mark this time. Our team is eager to discuss your concerns further. Please reach out via our website contact form so we can address them and strive for a better visit. Thank you.
   

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8. J

   Jordy

   Baltimore

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always. Service was quick, utensils were clean. Staff was very attentive and polite.
   

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9. OT

   OpenTable Diner

   Baltimore

   3 reviews

   1.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was good as always but the service was horrible!!!
   

   Fogo de Chao - BethesdaResponded today

   It's concerning to hear that while you enjoyed the food, the service did not meet your expectations. We strive to offer attentive and efficient service and would like to address your concerns. Please reach out to us through our website's contact form so we can discuss this further. Thank you.
   

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10. C

    Catherine

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 2

    Reservations is a must during a holiday like today. Only had to wait a few minutes before our table was ready. Our server (Camille?) was impressive being able to balance so many plates, but she also kept our drinks filled. Some cuts of meat were dry (lamb chops, pork belly, and bottom ribeye) and some (sirloin and garlic sirloin) were perfect. The tomahawk steak (entree order) was cooked perfectly and big enough that we (party of four) had to take the rest home. While it was quite noisy, it’s understandable given the day. Overall, I felt I had a pretty good experience.
    

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