Flor Fina

Review summary

1. J

   Jonna

   Tampa

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the ambience! Mike was wonderful. Food took longer but overall a wonderful experience!
   

   Flor FinaResponded 1 day ago

   Thanks for visiting us, Jonna! We're thrilled to hear that you loved the ambiance at Flor Fina and found our team to be wonderful. We're sorry to hear that the food took longer than expected, but we're glad that you found the overall experience to be wonderful. We appreciate your patience and look forward to welcoming you back soon! Best, The Management Team
   

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2. A

   Aaron

   Greater Boston

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   To start off the host stand was tucked in the back by the bar from where we thought was the front entrance. They didn’t have any signs or anything to tell you where to go to be seated if you came in from that main road door. However both of our drinks were amazing, the meatballs were some of the best meatballs I’ve had, my steak was cooked perfectly and the Brussels sprouts went amazing with them. My fianés pasta was a little cold but the shrimp on top was amazing! Definitely will be going back to try more and get a desert !
   

   Flor FinaResponded 1 day ago

   Thanks for visiting us, Aaron! We're thrilled to hear that you overall enjoyed your time with us at Flor Fina. We're especially happy to hear that you enjoyed our meatballs, steak, and Brussels sprouts. We strive to ensure our dishes hit the mark and it's always rewarding to hear when we've succeeded. Your feedback about the fianés pasta being a bit cold is noted and will be shared with our kitchen team. We're looking forward to your next visit to try more!
   

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3. M

   Matthew

   VIP

   Tampa

   12 reviews

   5.0

   12 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had another GREAT experience at Flor Fina this weekend. Mikey, as usual, is a fantastic server and took excellent care of us! The Pan-Seared Halibut was one of the best meals I have ever had! Highly recommend! We sat at the bar and had Alexis work some of her magical cocktails up for us! Also, I highly recommend it! It's such a great place with a great vibe and fantastic food!
   

   Flor FinaResponded 1 day ago

   MATTTTTHEW, WE LOVE YOU! Thank you for visiting us again! It is because of people like you, we fight for growth, to give everyone the same amazing experience.
   

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4. M

   Michelle

   St. Louis

   2 reviews

   2.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   For a Valentine’s meal, it was extremely loud with multiple types of music playing at once. It was impossible to carry on a conversation.
   

   Flor FinaResponded 1 day ago

   Hello Michelle, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Flor Fina wasn't up to par due to the noise level. We understand that it can be challenging to enjoy a meal and have a conversation, and we're sorry for any inconvenience this caused. Your comments will be taken into consideration as we continuously strive to improve our guests' experiences. We hope you'll give us another chance to provide a more pleasant and enjoyable dining experience. Best regards, Flor Fina Management Team
   

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5. A

   Ajay

   New York City

   1 review

   4.0

   1 review

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall the experience was great. Understandable on a little bit of a wait time, however, we made the reservation for 8:45 and weren’t seated until almost 9:45. Not sure what the point in a reservation is if we had to wait an hour to be seated.
   

   Flor FinaResponded 1 day ago

   Thanks for the feedback, Ajay! We're glad to hear that you enjoyed your experience at Flor Fina. We apologize for the wait time you experienced, despite your reservation. We understand how frustrating that can be and we're sorry for any inconvenience caused. We're committed to providing the best service and we're working on improving our reservation system to avoid such delays in the future. We hope to see you again soon! Best, The Management Team
   

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6. T

   Tim

   Raleigh

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 5

   We were not seated until 30 minutes after our reservation and then once seated, were not even served water or the evening’s starter for another 30 minutes. The ambience was beautiful, but for what is considered fine dining, I would say that it was just that…FINE, as in passably okay.
   

   Flor FinaResponded 1 day ago

   Thanks for the review, Tim. We're glad to hear that you enjoyed the ambiance at Flor Fina. We're sorry for the delay you experienced, especially with the starter service. We understand your frustration and we'll work on improving that aspect. We're always striving to provide a top-notch dining experience and your feedback is invaluable. We hope to have the opportunity to serve you again soon.
   

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7. W

   William

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   One of the worst valentine’s experiences with terrible service and the food was cold when it was brought out. Our reservation was at 8:15 and they didn’t sit us until 840 pretty ridiculous experience overall. Waiter did a awful job with attendance and didn’t even explain the so called experience
   

   Flor FinaResponded 1 day ago

   Hi William, We're truly sorry to hear about your recent experience at Flor Fina. It's disappointing to know that we didn't meet your expectations, especially on such a special occasion as Valentine's Day. We understand how frustrating it can be when service is not up to par, and we sincerely apologize for the inconvenience caused. We're taking your feedback seriously and will work on improving our service. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team
   

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8. J

   JB

   Washington DC

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Valentine’s Day was not worth the money. Was still hungry.
   

   Flor FinaResponded 1 day ago

   Hello JB, We appreciate your feedback and are sorry to hear that your Valentine's Day experience at Flor Fina was not as enjoyable as we hoped. We strive to provide our guests with a memorable dining experience and it seems we fell short this time. We're glad to hear that you found our service excellent, but we understand that you were still hungry after your meal. We appreciate your honesty and will work on improving our food quality and holiday offerings. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team at Flor Fina
   

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9. M

   Matt

   Tampa

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good overall was good but not worth $115 per plate that game with a soup and salad. I know it was a holiday and we expected to pay more. But this should have been more in line at $75 each.
   

   Flor FinaResponded 1 day ago

   Thanks for the review, Matt! We're glad to hear that you enjoyed the overall experience at Flor Fina. We understand your concern about the pricing. Our goal is to provide value in all aspects of our service, and we're sorry if you felt that the pricing did not meet your expectations. We appreciate your feedback and will certainly take it into consideration. We hope to serve you again soon!
   

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10. R

    Ryan

    Louisville

    1 review

    5.0

    1 review

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    amazing food and beautiful space. Felt a little too expensive? but very worth it.
    

    Flor FinaResponded 1 day ago

    Hello Ryan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and found the space to your liking. We understand that you felt our prices might be a bit high, and we appreciate your feedback as it helps us to continually improve. We hope to welcome you back soon for another amazing dining experience. Best wishes, Flor Fina Management Team
    

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