Fixins Soul Kitchen

Review summary

1. W

   Wanda

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were greeted by the friendly hostess and seated promptly in a comfortable area. Our waitress, Jamelah came right over to take care of us. Our orders were placed and our group of 7 was served in a short time. It was a first visit for some and everyone was satisfied with their choices. Some placed orders to go for family members. Excellent menu. Service is premium. We'll be back soon.
   

   Is this helpful?

   Report
2. D

   Diane

   Los Angeles

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our food was cold and our waiter was horrible. His name was Prince. We informed him that we had another engagement that we had to get to and time was of the essence so we needed to get our order in in order to eat so we could leave . Our food was brought to us. He never checked back to see how our food was. He was always with other tables. I had to ask for a container to go from a different server. We had to ask for the Check too many times and we had to ask another server to ask Prince to bring the Check and then the change back because we needed to leave. He took our money meaning the change and he went to wait on another table with it instead of bringing it back to our table. This was our first time there and our last. I’ve eaten at the restaurant in Sacramento and the food and the service was excellent in Sacramento. Nothing like it was at this restaurant very disappointed. That’s why he was left a portion of the tip because he did a portion of the job. In my opinion he didn’t deserve a tip at all because he didn’t treat us as if he wanted a tip. You can’t charge people a lot of money for something that is not up to the level that are being charged in my honest opinion.
   

   Is this helpful?

   Report
3. S

   Saundra

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent atmosphere, family-friendly. The service was exceptional; the food arrived quickly and was good and hot. I will return very soon!
   

   Is this helpful?

   Report
4. H

   Hope

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   I’d ordered the Gumbo entree and it was warm cool temperature, so I sent it back to have it warmed but the waitstaff took my dish over to another table to take their order. As he completed the order I asked him to bring me a new dish because it was open to all of those guest. He said that was his intention. Well needless to say, the new dish came back jaunty the same temperature. So I just took my dish home
   

   Is this helpful?

   Report
5. S

   Sherryl

   Orange County

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food, fast service. Drinks were a little too sweet. The loud gospel music made it difficult to hold a conversation
   

   Is this helpful?

   Report
6. M

   Meg

   Central Coast

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Not a good experience this time but I think it was because we had a bad server.
   

   Is this helpful?

   Report
7. M

   Monica

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My go to spot for soul food, delicious and no wait
   

   Is this helpful?

   Report
8. L

   LaToya

   Dallas

   2 reviews

   2.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   We had a reservation for two but waited 15–20 minutes without anyone greeting us or taking our drink order after we were seated. Two staffers were made aware of our wait, however, when service finally began, things didn’t improve—it took a while to get our food and one order came out wrong. To save time, I removed the unwanted ingredients from my order and requested the missing ingredients on a separate plate. The dish I ordered, a crispy fish sandwich, was a major letdown. While the exterior was perfectly crispy, the inside was undercooked, too soft and mushy. By the time it would have taken to correct the order, the rest of the table would have already finished eating. After a long day of travel, I forced myself to eat half the sandwich. My experience was disjointed and frustrating. The waiter saw my lack of emotion regarding our dining experience and discounted the bill a few dollars. Honestly, he should have comped the entire entree. Overall, our meals, service and cooking mistakes were sub-par. Disappointing and not worth the trouble of a second visit.
   

   Is this helpful?

   Report
9. BT

   BeyondTye

   VIP

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible! I savored every dish. The wait staff was incredibly attentive and friendly. The music playing in the background created a fantastic, groovy atmosphere. The only downside was that I wish I had a bigger stomach to enjoy even more food. Overall, it was a fantastic experience, and I highly recommend it. Five stars all the way!
   

   Is this helpful?

   Report
10. K

    Kaylin

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I’ve dined here a few times before and always have a great experience. My go-to items are two wings and a waffle, the Mac and cheese, and the red beans and rice. I also enjoy the cocktails and that they show sporting events such as Monday Night Football and Lakers games.
    

    Is this helpful?

    Report