Five Bells Inn

Review summary

1. P

   Paula

   Kent

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Lovely evening.. food amazing! The bar staff could be a bit more attentive in coming round to see if guests needed more drinks.. we’d have had 2/3 more drinks otherwise. Lovely atmosphere and a great place.
   

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2. K

   Karen

   Kent

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exceptional. Service and staff fabulous. Would highly recommend this pub and the food. Rooms also available to stay and again highly recommend
   

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3. l

   lia

   London

   4 reviews

   4.0

   4 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I’ve visited here before for food and I have stayed here also. I brought my friend for a celebration of her promotion at work. We arrived slightly early, and the bar staff asked if I was Karen. I was not. It took a while to be seated, because they didn’t know what table to put us on, so felt like we were a little unexpected, which is odd as I had booked. The young waitress that served us, was lovely. She gave us recommendations and had a little chat and a joke with us. She offered my friend extra time to choose her drink. Lovely girl. The food was outstanding as normal, no complaints at all. The vibe at the five bells is always lovely, and the smell of the fires is comforting. The addition to the outside rooms with the heaters are beautiful, and a nice surprise from my last visit. Beautiful venue suitable for all weathers. When I booked, I did note that it was a celebration and any celebration touches would be appreciated. This was not acted on, however, as stated they thought we were someone else, so perhaps why. Overall, stunning evening, stunning food, and a lovely waitress. I’m just sorry I didn’t have any cash to tip her with. Thankyou.
   

   Five Bells InnResponded 4 days ago

   Hello and thank you for taking the time to share your detailed feedback. We are thrilled to hear that you have such amazing things to say about our team and what we offer. We hope to see you again soon!
   

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4. R

   Richard

   Kent

   3 reviews

   5.0

   3 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch in comfortable surroundings, great food and service. Highly recommended and will return soon (the fudge was amazing)
   

   Five Bells InnResponded on 8 February 2025

   Thank you so much for your review. We truly appreciate the feedback and hope to hear from you again soon.
   

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5. C

   Christine

   Kent

   1 review

   2.0

   1 review

   Dined on 5 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Beautiful pub/restaurant. Arrival friendly, servers were ok but not really trained, this was noted, by a server reaching across the customers plate to place a pot of mayonnaise across to me. Takes no time at all to train your staff. If we weren’t with friends I would have complained, burger was cold but chips scorching, and burger meat had rubbery bits in it. Pizza was average, fish and chips were ok. Cider was excellent
   

   Five Bells InnResponded on 8 February 2025

   We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and will use your comments to improve our offering. We apologise for any disappointment caused and hope that you will consider giving us a chance in the future.
   

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6. m

   melanie

   Kent

   1 review

   2.0

   1 review

   Dined on 2 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Had the roast dinner. Dry chicken and dry potatoes (possibly overcooked?) nowhere near enough vegetables shame really as the pub itself is really pretty. Overall extremely disappointing.
   

   Five Bells InnResponded on 3 February 2025

   Hello and thank you for taking the time to review us. We are concerned that we did not meet your expectations. Please contact us to discuss further when you have the chance. Take care.
   

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7. C

   Clare

   VIP

   London

   5 reviews

   5.0

   5 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely wholesome breakfast, friendly staff and relaxed atmosphere
   

   Five Bells InnResponded on 3 February 2025

   Thank you for your review, we hope to see you again soon. Until then, take care!
   

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8. b

   bonnie

   Kent

   4 reviews

   5.0

   4 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely little gem of a place ,great food and great service and attention to detail from Irena.
   

   Five Bells InnResponded on 3 February 2025

   Thank you so much for your review. We truly appreciate the feedback and hope to hear from you again soon.
   

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9. A

   Anthony

   Kent

   1 review

   5.0

   1 review

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food as usual, very comfy atmosphere and a warm fire. Highly recommended!
   

   Five Bells InnResponded on 3 February 2025

   We appreciate the lovely feedback. Thank you and have a great day!
   

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10. A

    Amanda

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 28 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding little place. Incredibly thoughtful setup.
    

    Five Bells InnResponded on 3 February 2025

    We appreciate the kind feedback and thank you for taking the time to leave us a review. Please visit us again! Have a great day.
    

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