Firin at Holiday Inn Manchester Airport

Review summary

1. J

   Jake

   London

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Service was non existent Food was nice Drinks were flat Big drama about putting food on room bill (there for 5 nights) made to feel like a criminal with a member of staff running round telling staff members to pay a bill wouldn’t eat here again 2 small dishes & 4 drinks £81 very expensive for what it is & the service you receive!
   

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2. T

   Trudi

   Manchester

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   This is the 2nd time we have eaten here when we have stayed- the first time was amazing - food was excellent, service was excellent - but this time wasn’t as good The service was very slow in comparison but I know it’s was busy but we waited over half an hour after our starter was cleared before receiving our main course The portions also seemed smaller than before- I had the Turkish lamb stew which tasted lovely however there wasn’t a lot as last time I had so much I couldn’t quite finish it, my husband and son has had the chicken kebab and last time he got more chicken- it was still a nice meal but something was lacking this time One thing we had an issue with is the service charge which couldn’t be seen anywhere on the menu yet they charged us 12.5% which I think is outrageous! We always leave a very good tip and we always tip accordingly but ours worked out at £18 which we complained about and had it removed - I hate service charges as you could have crap service and still fork out a huge service charge- we still left a good tip but think it’s bad when not even on the menu it’s on the online menu not the one in the restaurant
   

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3. J

   James

   VIP

   Fort Lauderdale

   27 reviews

   5.0

   27 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent meal here with good service as usual. There’s a good selection of food (both English and Turkish) so something for everyone.
   

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4. L

   Lesley

   Newcastle

   2 reviews

   3.0

   2 reviews

   Dined on 4 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Pre flight birthday celebration meal with family. Food was good. Service disappointing.
   

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5. S

   Sara

   Orlando

   8 reviews

   4.0

   8 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Promptly sat for dinner. Decent menu & fair prices for airport hotel. Food was tasty & fairly quick. Service was good with a smile from all the staff. Wasn’t rushed even though the restaurant became busy.
   

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6. A

   Andrew

   Manchester

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice food well presented, just a little expensive but what to expect for a captive audience
   

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7. A

   Alyn

   Yorkshire

   4 reviews

   3.0

   4 reviews

   Dined on 15 October 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Had Lamb Adana & the lamb was lovely but the flatbread was overcooked & inedible, and the salad was insignificant, uninspiring & tasteless.
   

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8. R

   Russell

   Key West

   2 reviews

   3.0

   2 reviews

   Dined on 10 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Italian restaurant and standard restaurant almost identical with same menus in both. No Italian atmosphere food was ok. Would not recommend
   

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9. D

   David

   Manchester

   2 reviews

   4.0

   2 reviews

   Dined on 10 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good menu selection and service was very efficient.booked in advance to make sure had a table
   

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10. B

    Beverley

    Manchester

    1 review

    5.0

    1 review

    Dined on 29 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our meal was lovely except the flatbread with meal was a bit hard & chewy apart from that it was great thank you
    

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