Firebirds Wood Fired Grill - West Des Moines

Review summary

1. W

   William

   Des Moines

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Philly steak egg rolls were amazing. Steak was cooked great. Waitress was on top of everything once we were seated
   

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2. N

   Nathan

   Des Moines

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow at times and several items were incomplete initially
   

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3. S

   Steve

   Des Moines

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time visiting. Steak and ribs. Both were great. Side dish slightly uncooked but overall great place
   

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4. J

   Jena

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dining experience! We came for lunch on valentines and it was also our four year anniversary. They gave us a Happy Anniversary card and made us feel so special! The food was impeccable and the service even more so! Cannot thank them enough for our experience!
   

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5. C

   Casey

   Des Moines

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We rather enjoy Firebirds. We celebrated my wife’s birthday. Their food is always good. Service good, for the day. Mondays they have half off selection wines which is nice. The prices are slightly high for my liking but apparently not high enough because we keep going back. It’s become a go to for us.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 3 days ago

   Hi Casey, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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6. D

   David

   Des Moines

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wood fired adds a little extra something to the steak. The food was great, the service wonderful. Not too pricey and was just the right amount of food. Highly recommend.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 3 days ago

   Hi David, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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7. J

   Jake

   Des Moines

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Shrimp looked transparent with black smoke stain on it which tells me they poured water on there grill and that steam got on the shrimp and make it taste like charcoal. Steak was definitely pressed hard on grill, burnt outside med rare inside…. Loaded baked potato was just like you could get from any place, nothing special about it. Server was nice…. But way too busy. We had reservations at 715 but no tables were open so we had to sit in the bar area. Small tables. Can’t fit more than 2 plates so don’t get an app and entrees there’s no room. As we were there we asked for steak sauce, never got it well my wife asked for it not me. Anything with lobster in it that we had were really good. Won’t be back, too expensive for quality of food and service, mangers look super lazy. 4 tables were dirty the whole time we were there, around 2 hours. Management didn’t help out the server who was way too busy.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 6 days ago

   Dear Jake, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team. Can you email us back with your email address, first and last name. I would like to make things right with you.
   

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8. S

   Sue

   Des Moines

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steaks tasted amazing and I love the Lobster Queso
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 3 days ago

   Hi Sue, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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9. K

   Ken

   Des Moines

   4 reviews

   5.0

   4 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Outstanding service. Definitely be coming back!
   

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10. B

    Bill

    Des Moines

    3 reviews

    5.0

    3 reviews

    Dined on 8 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Loved our dinner at Firebirds. The honey chicken was outstanding as was the garlic sirloin. Service was great as well.
    

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