Firebirds Wood Fired Grill - Southaven

Review summary

1. R

   Ryan

   New Orleans

   9 reviews

   vip
   4.0

   9 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service is incredible. Only negative is the time to receive food.
   

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2. K

   Kimberly

   Mississippi

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was cooked to perfection and service was wonderful!
   

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3. R

   Rosalyn

   Memphis/West TN

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual, good food and drinks. Service was a bit slow.
   

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4. A

   Alice

   Mississippi

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   My pork chop was raw and very salty and instead of starting over they recook it the salad was salterated in salad dressing
   

   Firebirds Wood Fired Grill - SouthavenResponded 2 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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5. a

   audra

   Memphis/West TN

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this FB!! Excellent service and fantastic food. Thank you for a wonderful evening!!
   

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6. S

   Scott

   South Dakota

   50 reviews

   vip
   5.0

   50 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Father/Daughter date. Meal was excellent and the service was excellent. The wood grilled salmon is always cooked perfectly and the lunch portion is large. Will be back.
   

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7. A

   Anthony

   Memphis/West TN

   2 reviews

   3.0

   2 reviews

   Dined on 26 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   This local was not up to the standards of other locations. The service was very good but the food was poorly cooked and took over an hour for entrees. The steaks were not cooked as requested and they were odd cuts not as expected . Not up to the expected Firebird’s standard Maybe better after they are open longer ?
   

   Firebirds Wood Fired Grill - SouthavenResponded 2 days ago

   Thank you so much for sharing your review, Anthony. We are so sorry to hear that the quality of food fell short of the standards we strive to deliver. We'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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8. T

   Tom

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined on 25 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had dinner with family and it was a good experience. The menu had a lot of options for everyone.
   

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9. W

   Willie

   Memphis/West TN

   11 reviews

   5.0

   11 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good, the waiter courtesy and the reservation was honored.
   

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10. S

    Sylvia

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Service has actually been better on last 3 occasions compared to tonight.
    

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