Firebirds Wood Fired Grill - Southaven

Review summary

1. a

   audra

   Memphis/West TN

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this FB!! Excellent service and fantastic food. Thank you for a wonderful evening!!
   

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2. S

   Scott

   South Dakota

   50 reviews

   vip
   5.0

   50 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Father/Daughter date. Meal was excellent and the service was excellent. The wood grilled salmon is always cooked perfectly and the lunch portion is large. Will be back.
   

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3. A

   Anthony

   Memphis/West TN

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   This local was not up to the standards of other locations. The service was very good but the food was poorly cooked and took over an hour for entrees. The steaks were not cooked as requested and they were odd cuts not as expected . Not up to the expected Firebird’s standard Maybe better after they are open longer ?
   

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4. T

   Tom

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had dinner with family and it was a good experience. The menu had a lot of options for everyone.
   

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5. W

   Willie

   Memphis/West TN

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good, the waiter courtesy and the reservation was honored.
   

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6. S

   Sylvia

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Service has actually been better on last 3 occasions compared to tonight.
   

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7. K

   Karen

   Mississippi

   1 review

   2.0

   1 review

   Dined on 21 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   We chose this restaurant for our 20th wedding anniversary. We had a 6pm reservation and wasn’t seated until 6:20 because they were out of menus. Service was just ok. Our glasses were empty and we waited on drinks for a while. My husband ordered his ribeye medium well and it was cooked well done. My prime rib tasted ok but it was overpriced for the size. Our son ordered baby back ribs and they were ridiculously overpriced. He finished them in about five minutes because there was no meat on the bones and the rack was very small. I gave him part of my prime rib and asked the waitress for an extra au jus but she never brought it. Entire meal was $177 with tip so quality and service should have been MUCH better.
   

   Firebirds Wood Fired Grill - SouthavenResponded 5 days ago

   Thank you so much for sharing your review, Karen. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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8. s

   sydney

   Memphis/West TN

   8 reviews

   4.0

   8 reviews

   Dined on 19 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Sat in a pretty bright and open area. Overall the steak and service were good!
   

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9. OT

   OpenTable Diner

   Mississippi

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   The appetizers were satisfactory. However, for the price of $191, the 16 oz steak and the lobster tail were disappointingly thin, small, and dry, lacking any discernible flavor. The texture and flavor of the sea bass were consistent with that of the simon fish. Overall, this establishment is not one that I would recommend or revisit.
   

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10. L

    Lynette

    Memphis/West TN

    6 reviews

    4.0

    6 reviews

    Dined on 17 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    The restaurant just opened & they are working through some issues. Great menu! The restaurant has the potential to be really good. They need 2 bartenders versus one during peak hours.
    

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