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Firebirds Wood Fired Grill - Richmond - Short Pump, Henrico, VA

Firebirds Wood Fired Grill - Richmond - Short Pump

4.4
4.4
2294 Reviews
$30 and under
Steakhouse

Make a booking

2 people
7:00 pm
Booked 71 times today
  • Good for special occasions
  • Good for groups
  • Neighbourhood gem
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (804) 364-9744
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Area
    Richmond
  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Parking details
    Private Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

What 2,294 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Richmond

    Child-friendly

  • Richmond

    Great for outdoor dining

  • Richmond

    Steakhouse

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Firebirds Wood Fired Grill in Richmond offers an inviting atmosphere with attentive and knowledgeable staff, praised for their "outstanding customer service." Diners appreciate the "delicious" food, especially the steaks and seafood. Consistent quality and friendly service make it a local favorite. Reservations are recommended to avoid long waits.

2,294 Reviews
  1. Richard

    VIP

    San Francisco

    4 reviews

    2.0

    4 reviews

    Dined today

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Took forever for drink, food and the check. Food was mediocre at best. Service was inattentive and we had to track down other servers for requests. There are better places in Richmond. On a scale of 1-10, this was a 4.

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  2. Debbie

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service were excellent as always. They were very busy so even the manager brought drinks and food to the tables. Great experience. We’ll be back.

    1 person found this helpful

  3. OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Was a first time experience and it was wonderful. We were in town for a girls trip and chose to eat at Firebirds after a day of shopping in Short Pump. We were seated almost immediately for our reservation at 6. Our order consisted of the ranch rings (onion rings) for a starter, Caesar salad, BLT salad, filet mignon, loaded baked potato, and fire roasted corn. Everything was flavored, prepared, and cooked perfect! For dessert we had the crème brûlée cheesecake that is to die for! Our server was Anna and she was great, also Hannah came by and checked in on us too! I would highly recommend this place. 10/10 service, food quality, and price.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 4 days ago
    We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!

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  4. Volitta

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious as always. Jennifer our waitress was very attentive and offered suggestions. Even though the restaurant was crowded they still managed to seat us before our reservation.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 3 days ago
    Hi Volitta, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!

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  5. Tomica

    VIP

    Richmond

    28 reviews

    3.0

    28 reviews

    Dined on 24 February 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    My crab cakes were delicious and we loved the cheesesteak egg rolls. His burger was not hot, the cheese on the burger wasn’t melted. And the waitress took a long time to bring the ketchup and mustard, by then his sandwich was barely warm.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded on 25 February 2025
    Thank you so much for sharing your review, Tomica. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.

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  6. Harry

    VIP

    Richmond

    22 reviews

    5.0

    22 reviews

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Yesterday my wife and I and friends went to Firebirds for Sunday Brunch after church. What a tremendous meal. Our server was attentive, totally familiar with the menu and extremely prompt friendly and made great suggestions. The food was excellent, the steak and eggs Benedict that I had was cooked perfectly. My wife had the ribs and loved them, brining half home with her. In fact all of us brought food home.The couple with us had the steak and eggs bowl and the salmon, which they said were very good. The bread is DELICIOUS. While we’ve been to this Firebirds several times for lunch and dinner, this was the first time for brunch. We will definitely be back again, hopefully soon!
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded on 28 February 2025
    Hi Harry, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!

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  7. Sherry

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on 22 February 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    Made reservation for 545, had to wait 10-15 mins to be seated. They were super busy and without reservation wait was 2 hrs! Server was very nice. Food was fair, but not blow me away good. “Seasoned” fries were lacking seasoning, some were soggy from being plated right next to steak. Had to pay extra $2 something for garlic thyme butter “enhancement”, without it steak would have just been under-seasoned grilled steak. Got brownie with ice cream for dessert, brownie was barely warm.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded on 24 February 2025
    Hi Sherry, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.

    Is this helpful?

  8. veronica

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was incredible. Food was amazing. Definitely somewhere we will be coming back to

    Is this helpful?

  9. Lisa

    VIP

    Raleigh

    6 reviews

    5.0

    6 reviews

    Dined on 21 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great and Jennifer was our waitress. She took the time to explains the alcohol drink choices, specials and answered some questions we had. Thank you for your kindness.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 5 days ago
    Hi Lisa, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!

    Is this helpful?

  10. Debbie

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined on 20 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Crab cakes and Salmon were very good and the service from Sarah was excellent!! We will be back!

    Is this helpful?

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.4 stars by 2294 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 71 times today

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Richmond - Short Pump

11800 W Broad St, Henrico, VA 23233

Additional information

  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Area
    Richmond
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Private Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (804) 364-9744
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
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