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Firebirds Wood Fired Grill - Richmond - Short Pump, Henrico, VA

Firebirds Wood Fired Grill - Richmond - Short Pump

4.3
4.3
2251 Reviews
$30 and under
Steakhouse

Make a booking

2 people
7:00 pm
Booked 16 times today
  • Good for special occasions
  • Good for groups
  • Good for business meals
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (804) 364-9744
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Location
    11800 W Broad St, Henrico, VA 23233
  • Area
    Richmond
  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Parking details
    Private Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

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Menu

View menu on restaurant's website

What 2,251 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

Noise • Moderate

Loved For

  • Richmond

    Child-friendly

  • Richmond

    Good for groups

  • Richmond

    Steakhouse

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Firebirds Wood Fired Grill in Richmond - Short Pump offers a delightful dining experience with "great food and selections" and an atmosphere that guests love. The steaks are particularly praised, especially the "tomahawk porkchops," and the service is frequently highlighted as "excellent." While some have noted occasional issues with gnats and temperature control, the management is attentive and quick to address concerns. Overall, Firebirds provides a robust menu with a variety of options that make it a favorite for both locals and visitors.

2,251 Reviews

  1. Becky

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful three course meal served by friendly attentive staff

    Is this helpful?

  2. Alex

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    A first-rate steak house, with a good variety of non-steak options, and great sides. Cook was a bit off on a couple of our steaks, but manager made it right immediately. We will definitely be back.

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  3. nikki

    Richmond

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My server was very friendly and the food was good. The only thing o didn’t like was being close to the kitchen and asked could I have a booth when booties were empty and was told they were not available. Other than that I really liked my waitress Taylor

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  4. bob

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress Erica was great but the service was slow, kitchens fault not Erica’s

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  5. Chris

    Richmond

    9 reviews

    5.0

    9 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food and experience. Wished the brownie was warm, but everything else was great.

    Is this helpful?

  6. Teresa

    VIP

    Richmond

    13 reviews

    4.0

    13 reviews

    Dined on 29 December 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Very nice setting with great food. While I enjoy many dishes here, my favorite thing is their mixed green salad with cilantro lime vinaigrette. YUM!

    Is this helpful?

  7. James

    San Francisco

    9 reviews

    4.0

    9 reviews

    Dined on 29 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 1
    The food was excellent and the service was even better. The only issue was the hostess sat us in the nosiest, worst seat, next to the kitchen, and dashed off before I even reached the table, to request another table. I didn’t feel like going back up front, so we stayed put. I couldn’t hear the waitress or my wife most of the time.

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  8. Robin

    Richmond

    1 review

    3.0

    1 review

    Dined on 29 December 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2
    Had a reservation at 4pm, got there at 340pm. Checked in and the host told me we would be seated closer to our time. Watch 3 different guest come in and ask how long was the wait they was told 40mins. All 3 tables got seated before our reservation. I had to go and ask what was going on, then she had to look up me reservation again then said we can be seated now. Got seated at 420pm. This was very disappointing, but the waitress and the food made it all better!.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 3 days ago
    Thank you so much for sharing your review. We greatly appreciate you taking the time to provide this feedback, and it has been shared with our team for improvement moving forward.

    Is this helpful?

  9. neil

    VIP

    Greater Boston

    50 reviews

    4.0

    50 reviews

    Dined on 28 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Always good for a casual night out. Little change in menus over the years. Food always above average just not fine dining.

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  10. Lauren

    Coastal Georgia

    1 review

    1.0

    1 review

    Dined on 26 December 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3
    Have tried this location twice. First time was served severely undercooked chicken in a salad. Today we had two undercooked steaks and 1/2 of our party received the wrong sides.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 4 days ago
    Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with our email address so we can follow up further? Thank you.

    Is this helpful?

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.3 stars by 2251 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 16 times today

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Richmond - Short Pump

11800 W Broad St, Henrico, VA 23233

Additional information

  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Area
    Richmond
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Private Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Phone number
    (804) 364-9744
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.

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