Firebirds Wood Fired Grill - Phoenix

Review summary

1. J

   John

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service,................................
   

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2. B

   Brian

   Phoenix

   25 reviews

   vip
   5.0

   25 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prompt and courteous service. Garlic chicken is excellent. Everything grilled is perfect. One of my favorite restaurants.
   

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3. E

   Ellen

   Phoenix

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We made a reservation and our table was ready. We were seated immediately and Blake was an awesome waiter. We had a table of 8 and he took excellent care of us. I thought the burgers could have had more flavor and you don’t have dijon mustard was disappointing. The burgers tasted more like a frozen patty warmed up. When I pay close to $20 for a burger I have higher expectations. Everyone else seemed to enjoy their meal.
   

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4. T

   Teresa

   Phoenix

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The portions of the food were a bit small. I had the Ahi tuna salad
   

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5. K

   Karen

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and good! A great place to celebrate a special occasion.
   

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6. r

   rc

   Washington DC

   11 reviews

   vip
   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Never disappoints! Group of 8 served with smiles and professionalism. Very accommodating to menu changes.
   

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7. B

   Bianca

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had a reservation and arrived on time. We got seated 20 minutes after our reservation. The quality in food was under par and the noise level was excessive. I do not recommend the quality for the price.
   

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8. J

   Jeff

   Phoenix

   2 reviews

   vip
   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic overall experience. Our server was amazing.
   

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9. J

   Jeff

   Phoenix

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good management is what it takes we come here because it’s always good service. We credit the managers and longtime services.
   

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10. CC

    CorleenC

    Portland

    5 reviews

    4.0

    5 reviews

    Dined on 20 November 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3

    My husband and I decided to do the three course meal (starter salad or soup, main dish with starch and veggie, then desert. It was a bargain at $39.95 per person. I ordered the sirloin steak with asparagus and mashed potatoes, husband ordered the cilantro chicken, with asparagus and mashed potatoes. Bread and butter was brought out to our table first, then our salads came. Our main dish came a short time later. My steak was perfect and delicious, the mashed potatoes were warm, not hot, and the asparagus were overcooked and warm, not hot. Husband’s chicken breasts (2 filets (one chicken breast sliced in half)) were a bit on the dry side, but that’s a chicken breast issue, but the sauce that accompanied the chicken was delicious. Again the mashed potatoes and asparagus were warm not hot. Seems like these two items were plated first, then waited for the entree to be plated…just a guess. Our deserts were great. I will be a bit critical, only because I’ve been schooled in the culinary arts arena that attention to detail is critical to success. When plates are sitting on the edge of a table with both eating utensils on the plate, any waitstaff walking around needs to dispose of that plate immediately, regardless of who the waitstaff is assigned to that table. Also, during our meal, one waitstaff brought out a floor sweeper to pick up crumbs on the floor. Not good to do during service hours. Wait for the place to shut down before you pull out the cleaning crew. The waitstaff was courteous, friendly, and personable. Ambiance was lacking mainly due to the size of the main dining room, noise level, and lighting. Booths could be improved by putting up partitions, but that costs money. Restrooms could be improved as well. It might be some time before we return. Next time we’ll probably we dine in the bar area.
    

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